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04/02/2018 05/02/2018
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    Extended Stay America - Houston - Willowbrook - HWY 249

    16939 State Highway 249, Houston, TX 77064-1118
    +1 877-432-9997
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    04/02/2018 05/02/2018
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    US$78Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$75
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    Room & Suite (5)
    Dining (1)
    Hotel & Grounds (4)
    Overview
    • Excellent39%
    • Very good22%
    • Average9%
    • Poor19%
    • Terrible11%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
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    Offers from Extended Stay America - Houston - Willowbrook - HWY 249
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (61)
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    1 - 5 of 61 reviews

    Reviewed yesterday

    Very clean. Very friendly staff. Plenty of space in the room so you don't feel cramped. They had security at the entrance which was very comforting knowing I didn't have to worry about my car. Grabbed a cup of coffee on my way out and...More

    Review collected in partnership with Extended Stay
    Thank codih2018
    Response from 00esa, Manager at Extended Stay America - Houston - Willowbrook - HWY 249Responded today

    Thanks for making Extended Stay America a part of your travel plans. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was good to have you here, and we hope to...More

    Reviewed 2 weeks ago

    I really enjoyed my stay at ESA 249. I stayed there for the holidays and everything was nice and calm. Staff was nice and the check in process was fast and easy. Security is helpful and hotel is secured.More

    Review collected in partnership with Extended Stay
    Thank Carina R
    Response from 00esa, Manager at Extended Stay America - Houston - Willowbrook - HWY 249Responded 2 weeks ago

    Carina, thanks for posting a review so future travelers can read about your pleasant experience at Extended Stay America. It's so nice to read how much you enjoyed your stay, and we are happy you were impressed with our service, our suites and our amenities....More

    Reviewed 17 December 2017

    Too High for the price they want for the rooms. This location had roaches & in a dark area. I had to change rooms 3 times because the toilet wasn't working in one room & the bathtub in another. Place was not good for the...More

    Review collected in partnership with Extended Stay
    Thank valleriam
    Response from 00esa, Manager at Extended Stay America - Houston - Willowbrook - HWY 249Responded 5 weeks ago

    Thank you for your feedback. We are extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our sincerest apologies and want you...More

    Reviewed 27 November 2017

    The hotel room smelled foul. There was a strong odor of marijuana throughout the hallways. Partying all hours. I was staying with my children so I had to go find another hotel bc the front desk didn’t seem to care or get any type of...More

    Review collected in partnership with Extended Stay
    Thank katb717
    Response from 00esa, Manager at Extended Stay America - Houston - Willowbrook - HWY 249Responded 28 November 2017

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

    Reviewed 27 October 2017

    Given disabled room. No counter space in bathroom. Hair dryer broke falling off counter. Bad lighting made it difficult to apply make-up in room using table. My room was never cleaned the entire time I was there.More

    Review collected in partnership with Extended Stay
    Thank heretoday2015
    Response from 00esa, Manager at Extended Stay America - Houston - Willowbrook - HWY 249Responded 28 October 2017

    Thank you for your stay with us. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their own personal items....More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Multilingual Staff
    Details
    • Price range
    • US$63 - US$88 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Extended Stay, Priceline, Hotels.com, Expedia, Travelocity, getaroom.com, Orbitz, Cancelon and TripOnline SA so you can book your Extended Stay America - Houston - Willowbrook - HWY 249 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Houston Extended Stay ,
    • Extended Stay America Houston
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    Room & Suite (5)
    Dining (1)
    Hotel & Grounds (4)
    Bathroom (1)
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    Questions & Answers
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    Room Tips
    "Great location to travel to all points in Houston. Across the street from the Mall with great restaurants..."
    Read review
    "Room was well lit"
    Read review
    "Choose a different hotel. There one next to this one & many in close proximity."
    Read review
    "Stay somewhere else😝"
    Read review
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