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03/12/2017 04/12/2017
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    Extended Stay America - Houston - Galleria - Westheimer

    4701 Westheimer Rd, Houston, TX 77027-4717
    +1 877-432-9997
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    03/12/2017 04/12/2017
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    US$120Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$102
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    Traveller (9)
    Room & Suite (13)
    Dining (1)
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    Overview
    • Excellent37%
    • Very good17%
    • Average17%
    • Poor12%
    • Terrible17%
    Travellers talk about
    “long stay” (2 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    2.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (170)
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    1 - 5 of 156 reviews

    Reviewed 1 week ago

    This hotel is disgusting. If you're used to staying at hotels with nice towels, cozy comforters, and floors that don't stick to your feet, don't even bother coming here. I am a Houston local and my home is still under construction from Harvey. I needed...More

    Thank Rachel N
    Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 6 days ago

    Rachel, we sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we...More

    Hotel's Favourite
    Reviewed 6 October 2017

    I have stayed in three different hotels since being flooded out by Hurricane Harvey back on August 28. My stay at this property far exceeds my stay at either Moody Manor and Quality Inn. I have reviews for those posted. My stay here started with...More

    Thank Ask R
    Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 7 October 2017

    Thank you for recognizing Denise for providing excellent service. We are very proud of him for having a passion to deliver a great experience to our guests. We will acknowledge and thank him personally for doing a great job. Thank you for your business. We look...More

    Reviewed 1 week ago

    Extended Stay Galleria is an average hotel, needs some improvements, walking distance to the Galleria’s Mall and also to the waterwall, breakfast was just coffe and muffins, do not expect nothing else, check in process was quite delay due to unavailability of the room.More

    Review collected in partnership with Extended Stay
    Thank Glender V
    Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 1 week ago

    Glender, thank you for taking the time to evaluate your stay. We are pleased you liked our location. That being said, we are disappointed to know the breakfast we serve was not as per your expectations. We will make a note of your feedback as...More

    Reviewed 2 weeks ago

    The location was a plus, very near shopping malls and restaurant. It did not take long to get into highways for downtown. Staff, in particular Denise, was very helpful. We experienced some issued with the billing and it was fixed successfully. Recommended.More

    Review collected in partnership with Extended Stay
    Thank 140trint
    Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 2 weeks ago

    Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We will certainly share your praises with the team,...More

    Reviewed 16 October 2017

    The location is great. Sadly to say some of the staffs are not well trained. In addition, they were supposed to have pots and dining set in the room. Upon request, they put all kitchen items in a tacky Tupperware and gave it to the...More

    Thank klgg2014
    Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 18 October 2017

    Thank you for your stay with us. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their own personal items....More

    Royal Sonesta Houston Galleria
    1,156 reviews
    #18 of 518 hotels in Houston
    0.2 mi
     
    Hotel Derek Houston Galleria
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    0.03 mi
     
    Sheraton Suites Houston Near The Galleria
    562 reviews
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    Hotel Indigo Houston at the Galleria
    639 reviews
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    0.6 mi
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$86 - US$126 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 110
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Extended Stay, Travelocity, Hotels.com, Booking.com, Expedia, Cancelon, Orbitz, Hotwire, TripOnline SA and Cheap Tickets so you can book your Extended Stay America - Houston - Galleria - Westheimer reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston >
    • Great Uptown
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    Traveller (9)
    Room & Suite (13)
    Dining (1)
    Hotel & Grounds (13)
    Bathroom (1)
    Nearby
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    Royal Sonesta Houston Galleria
    1,156 reviews
    .23 miles away
     
    Nearby Restaurants
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    Nearby Attractions
    The Galleria
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    Water Wall
    1,074 reviews
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    Ask a question
    Questions & Answers
    Rengan20
    1 March 2016|
    Answer
    Response from Melissa S |
    no
    0
    Votes
    Room Tips
    "as far from the entrance as possible for quiet rooms"
    Read review
    "This place is always booked even without a hurricane. Check by phone before booking online."
    Read review
    "Choose a room that doesn't face Westheimer, it's less noisy."
    Read review
    "they have stairs to the second floor, no elevator"
    Read review
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