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This place is near the oil and gas industry, and I suppose that is where they get their customers. It was refurbished in the early 90's, I think, and nothing has been done since then. There is the video player for video tapes, the refrigerator...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Houston WestchaseResponded 2 weeks ago
Thanks for choosing to stay with us and going out of your way to share your thoughts. We're proud to see your generous ratings for our hotel staff's service. I'm very sorry though that you didn't sleep well because of noise disturbance, and...More
The hotel was pretty much as advertised. Quiet place with a very friendly staff. Had a late departing flight and late checkout was no issue at all. Only complaint was a stiff bed but to each their own.
I regret having to make this posting since I have been a IHG member since 2014 and have been a Platinum member for the last couple of years since my work requires myself to be on the road for at least 80% of the time....More
Thank A TripAdvisor Member
Response from IHGService, Guest Relations Manager at Candlewood Suites Houston WestchaseResponded 4 weeks ago
Dear Valued Guest,
Thank you for choosing Candlewood Suites Houston Westchase and for being an IHG Rewards Club Platinum Elite member.
I would like to start by apologizing to you for not meeting your expectations regarding the denied insurance claim and the missing bag during...More
The people working there at Candlewood Suites were great. They were very friendly and helpful.
They are exceptional employees. Even though we had to change rooms twice the employees were
very , very nice.
Staff are great, wonderful and friendly. They always go above and beyond. The manager is friendly and ready to help always. I have stayed in this hotel for the 3rd time and I cannot wait to visit again. Rooms are always cleaned.
US$98 - US$149 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
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