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Wyndham Garden Houston Willowbrook

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97 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Reviewed 2 weeks ago via mobile

Cindy was amazing. We booked through hotwire and I thought it was under my name when it was actually under my husband's. She was so patient. She was going back and forth calling hotwire and she sorted it all out. Thanks Cindy!

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Helpful?
Thank laisong
Chris V, General Manager at Wyndham Garden Houston Willowbrook, responded to this review

Thank you so much for recognizing a wonderful staff memeber. We're so happy that she was able to connect with Hotwire and get everything straighten out. Please come back and stay with us again.

Mountain Home, Arkansas
Reviewed 2 weeks ago

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Helpful?
Thank 222christinad
Chris V, General Manager at Wyndham Garden Houston Willowbrook, responded to this review

Arlington VA
Reviewed 3 weeks ago via mobile

Recently remodelled in a European-modern design. Spacious lobby with a small bar/cafe. Delicious food - baked potato skins, burgers, cobb salad - lots of options. Outstanding, friendly service. Well-appointed rooms w/fridge & microwave. Secure gated parking lot. $79 + taxes for a room w/two queen beds. I'd stay here again!

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Helpful?
Thank aishasolo
Chris V, General Manager at Wyndham Garden Houston Willowbrook, responded to this review

Thank you, so much for writing this wonderful review. I'm so happy that you liked the new modern design of the lobby and restaurant and bar. Your kind comments about the tasty the food and the multiple choices to choose from. Yes, we do have a very large parking lot that has a security fencing all round the hotel and...

Green Valley
Reviewed 3 November 2016

Wyndham Garden hotels charge an extra $25.00 per day against your credit card when you check in. When we checked in for a 5 day stay my card was charged an extra $125.00 . Management explained that was for incidentals and would be credited back a few days after we checked out. The room with two queen beds was very...

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Helpful?
Thank Kent A
Chris V, General Manager at Wyndham Garden Houston Willowbrook, responded to this review

Thank you for taking the time to write us your review. I'm sorry you had some challenges during your stay. I will work with my staff to improve these issues, so we can have a better result in the future. We hope you come back and see us again the next time you're in Houston.

Reviewed 1 November 2016 via mobile

Got this hotel for a super good price and it was really close to the event we attended over the weekend. Only complaint was they didn't give us breakfast vouchers and the air conditioning left the floor wet around it. Other than that everything was great! Loved that the couch had a pull out bed!!Would definitely stay here again!

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Helpful?
Thank Erica V
Chris V, General Manager at Wyndham Garden Houston Willowbrook, responded to this review

Thank you, so much for your wonderful comments about your stay. I'm very happy to hear that everything was great during your stay. I will have the A/C unit looked at so it won't make the floor wet in the future. I loved the part when you said you would definitely stay here again. We sure hope to see you...

Reviewed 1 November 2016 via mobile

One of the best stays I have had at a hotel in my life. The staff were friendly and accomdating. Chris Vaughn went above and beyond the expectations I could ever imagine! Will be a returning guest thank you for the wonderful weekend!

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Helpful?
Thank Bobby L
Chris V, General Manager at Wyndham Garden Houston Willowbrook, responded to this review

I sure do appreciate you very kind comments about me. I'm so happy to have been able to help you guys during the challenging time with you returning home. Very happy you all had a great time staying with us. Chris

Shreveport, Louisiana
Reviewed 1 November 2016

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Helpful?
Thank T6023UOjamesb
Chris V, General Manager at Wyndham Garden Houston Willowbrook, responded to this review

St. Paul, MN
Reviewed 26 October 2016

While the bed was comfortable and the room spacious, during my three night stay no one came to empty my trash or restock the coffee/tea/creamer. I made three trips to the front desk to get the above items as well as to get Kleenex. I was told housekeeping would bring these items to my room and that never happened.

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Helpful?
Thank 255rosemaryh
Chris V, General Manager at Wyndham Garden Houston Willowbrook, responded to this review

I'm so sorry that housekeeping missed that during your stay. I will definitely talk with my staff and make sure we don't miss these item again in the future. Thank you for letting me know about this, so I can get it corrected right away. I sincerely apologize for the inconvenience these issue would have caused. Sincerely, Chris

Guadalajara, Mexico
Reviewed 25 October 2016

Clean, free breakfast, comfortable beds and pillows. Far away from downtown but good for business. At the front desk they were really helpful. It is a "green" hotel so it is really nice to see their engagement with the environment.

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Helpful?
Thank SuzDT
Chris V, General Manager at Wyndham Garden Houston Willowbrook, responded to this review

Thank you for your wonderful comments about the hotel and your stay here at the Wyndham Garden Willowbrook property. We do offer complementary breakfas,t when you have large groups of people that book at the hotel. The full service Bistro & Bar have lots of choices to choose from. Please come back and see us the next time your in...

Lima, Ohio
Reviewed 20 October 2016

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Helpful?
Thank danielpO6934ZS
Chris V, General Manager at Wyndham Garden Houston Willowbrook, responded to this review

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Wyndham Garden Houston Northwest-Willowbrook hotel! We are proud to be a smoke-free facility. Located in the Technology Corridor of Houston, minutes from Hewlett Packard and only 20 miles from downtown Houston and George Brown Convention Center, the Wyndham Garden Houston hotel offers superb location with exceptional service. We invite you to experience our 155 newly remodeled guestrooms and suites, offering one of the best accommodations in Houston. Essentials for business travelers include a business center, complimentary high-speed Internet access, fitness center, full-service restaurant, & Priority Club Rewards Program. We re also minutes from International businesses, restaurants, and entertainment venues, including several shopping options. Indulge in all-day shopping at Willowbrook and the Galleria Mall. An active day at Aerodome Ice Skating rink and great entertainment at Sam Houston Horse Track is the perfect local venue. Take a trip to space by visiting NASA Space Center or simply relax in Galveston, TX. A visit to the space city is not complete until you catch an Astros game at Minute Maid Park, a Texans game at Reliant Park, a Rockets or Aeros game at the Toyota Center. We re also just 18 miles from George Bush Intercontinental Airport and 30 miles from William Hobby Airport. We re sure you will agree that the Wyndham Garden Houston Northwest-Willowbrookhotel is one of the best hotels around Houston. ... more   less 

Additional Information about Wyndham Garden Houston Willowbrook

Address: 18818 State Highway 249, State Highway 249, Houston, TX 77070-3502
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: £58 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Houston Willowbrook 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Holiday Inn Houston Northwest Willowbrook Hotel Houston
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Questions & Answers

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Copenhagen, Denmark

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“for a quilting retreat (beading, scrap booking), check this out. excellent price! great service! great rooms! perfect package.”
 of 5 bubbles pam_of_houston, 6 Oct 2016 | Read review
“Breakfast is the best !!!”
 of 5 bubbles skyechane, 24 Aug 2016 | Read review
“The first floor was very quiet. I slept very well.”
 of 5 bubbles cindym428, 18 Jul 2016 | Read review
“If needing to be near the Katy side of Houston, this is a good option”
 of 5 bubbles Steelhair568, 4 Jun 2015 | Read review
“Find another hotel.”
 of 5 bubbles zrhs17, 15 May 2015 | Read review
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