We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Heritage Inn

Save
Traveller (13)
Room & Suite (18)
Dining (3)
You may also like
See all
Nearby Hotels
Overview
  • Excellent27%
  • Very good36%
  • Average15%
  • Poor11%
  • Terrible11%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Best Western Heritage Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Heritage Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handlers"],"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (151)
Filter reviews
140 results
Traveller rating
38
49
20
16
17
Traveller type
Time of year
LanguageEnglish
More languages
38
49
20
16
17
Show reviews that mention
All reviewsgated parkinghouston arearecommend this hotelcheck in was quick and easygreat hoteldefinitely stay at this hotel againnice breakfasta great stayclean roomstwo nightsvisiting houstonother hotelschecking inbusiness triplodgingtexasmicrowave
FilterEnglish
Updating list...
1 - 5 of 140 reviews
Reviewed 12 May 2018

Pros, great prices, clean and presentable. Helpful, friendly, courteous staff. Con, only one, no restaurants or bars worth going to within walking distance. You definitely need a car here. Other than that, it's a good place for a business trip or short stay.More

Review collected in partnership with Best Western
Thank soutrikdd
Response from JEN G, General Manager at Best Western Heritage InnResponded 14 May 2018

Thank you for your review regarding your experience with us at the Best Western Heritage Inn. We apologized for there are no franchised restaurant walking distance. We are pleased to know that you enjoyed your stay and we look forward to seeing you in the...More

Reviewed 14 April 2018

While the stay was overall very good, clean rooms, comfortable beds, excellent wifi, pool looked clean (to bad it was cold outside), and nice staff. Bring drinks and snacks, out of 3 soda machines only 2 worked and were out of almost everything and didnt...More

Review collected in partnership with Best Western
Thank krismoff77
Response from JEN G, General Manager at Best Western Heritage InnResponded 4 May 2018

We appreciate your comments and we will use them to provide excellent guest experience. We truly apologize that machines were not working properly, we have called the company to fix the situation. Please give us another opportunity next time you are in Houston, we look...More

Reviewed 7 September 2017

Nice stay. nice breakfast. We left early (Harvey) and the hotel waived the charge for the rest of our original reservation We hope all hotel staff and their families are ok after the storm abcdefghijklmnopqvwxyz

Review collected in partnership with Best Western
Thank dovb809
Response from JEN G, General Manager at Best Western Heritage InnResponded 3 May 2018

MY RESPONSE: Thank you for writing delightful review. We are doing good and we hope you and your family are well and safe. Once again, thank you for staying with us. Sincerely, Jen G GM

Reviewed 23 August 2017

Overall this hotel served its purpose! It was affordable and decently close to the the places I wanted to view. The outside of the hotel needs updating. However, the staff was very friendly and very funny!

Review collected in partnership with Best Western
Thank 51rachely
Response from JEN G, General Manager at Best Western Heritage InnResponded 3 May 2018

Thank you for taking the time to share your experience. Your feedback has given us opportunity to improve our physical condition. We look forward for your return. Sincerely, Jen G. GM

Reviewed 21 August 2017

I've stayed here a couple of times and each time I'm greeted with a smile and with great customer service. The rooms are clean, restrooms are a good size, great water pressure. I sleep very well here. The breakfast is good. There's not a big...More

Review collected in partnership with Best Western
Thank fransan02
Response from JEN G, General Manager at Best Western Heritage InnResponded 3 May 2018

Thank you for your great comments! I have passed it on to my staff and we are thrilled that you had a great stay with us. We look forward to having you stay with us again. Sincerely, Jen G GM

View more reviews
Most Booked Properties in Houston
See allSee all
About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$73 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Best Value Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$73 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Best Value Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (13)
Room & Suite (18)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Get quick answers from Best Western Heritage Inn staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Stay away from the side doors. One who stayed was complaining about it."
Read review
"Hotel is terrible...do not stay here."
Read review
"Back side, away from the IH10"
Read review
"Rooms facing the back parking or the pool are away from the highway and quieter."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing