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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby

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Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby
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41 Reviews from our TripAdvisor Community

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Showing 41: English reviews
South Houston, Texas
Reviewed 1 week ago NEW

Rooms are clean & well kept. Service was good too. Great location. Has amenities that you look for in a hotel. Parking is little cramped, but other than that it was a very good stay. I look forward to going back again.

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Helpful?
Thank unity3720
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby, responded to this review

Thank you for taking the time to write a review. I'm so pleased to hear that you valued the cleanliness of the room, the amenities offered, and the convenient location of our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Houston, Texas
Reviewed 2 weeks ago

Excellent Front desk reception by Amit and very responsive to accommodate needs of the guest. He was there to answer any questions and address any needs. Stayed here for 8 days and stay was very comfortable, spacious rooms and friendly staff. There is improvement needed from couple of other front desk staff members on how to greet and response to...

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Helpful?
Thank pkas98
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby, responded to this review

Your feedback is important. Thank you for sharing. It is great to see you were well accommodated by our staff and that your room condition was to your liking. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Reviewed 3 weeks ago

I was very disappointed with out room. Even after being promised the room would be cleaned completely the next day it never happened and the "mystery substance" on the coffee table was never removed. Yuck!

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Helpful?
1Thank Joy W
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby, responded to this review

Thank you so much for sharing your experience with us. We appreciate you letting us know the shortfalls you had at our property. We sincerely apologize for the inconveniences. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve you in...

Reviewed 4 weeks ago via mobile

Breakfast is coffee and oatmeal. Room was semi-clean but roomy and quiet. No maid service unless you pay an extra $10 per day. I originally paid $47 a night, and it was worth it. The manager was excellent and empathetic to my needs.

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Helpful?
Thank cbonne846
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby, responded to this review

Thank you so much for sharing your experience with us. We appreciate you letting us know the shortfalls you had at our property. We sincerely apologize for the inconveniences. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve you in...

Houston, Texas
Reviewed 4 weeks ago

*Good management *great staff - front desk, housekeepers, and maintenance crew *clean rooms and the house keepers are very dedicated *good location close to my office, and for football lovers NRG stadium is very close by. Ask the Lord Jesus who directed me here to bless this place

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Helpful?
Thank eeryk2016
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby, responded to this review

Your comments are much appreciated. Thank you for sharing. It is good to know you enjoyed the service and attentiveness of our staff and that our location was beneficial. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Shady Shores, Texas, United States
Reviewed 10 December 2016

This was our third stay at ESA while my husband received treatment at MDA. The room layout was perfect for me to work on my computer and still be able to see my husband at all times. When I was having internet reception issues, the manager moved us to a more centrally located room to meet my needs for fast...

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Helpful?
Thank TeressaP218
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby, responded to this review

Thank you for taking the time to share your experience. I am glad to see you were well accommodated by our staff and that you enjoyed your room accommodations. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Alice, Texas
Reviewed 14 November 2016

My room was perfect for what I needed. The location was great for shopping and places to eat. It was close to entertainment. The staff was so nice to me and very accommodating! I have never stayed at a place that was so friendly! When I checked in I was told to make sure that I was happy with my...

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Helpful?
Thank ballmontez
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby, responded to this review

The team and I appreciate your remarks. We are thrilled to read you were well accommodated by our staff and that you room was to your liking. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Reviewed 2 November 2016 via mobile

Came down from Kansas for husband to have surgery at the heart institute. Staff was very friendly and always helpful. They do not disturb when sign is in place, as that should not! The room is like a studio apartment. Have to ask for the cooking stuff, but at no additional charge. Couldn't of asked for anything more for the...

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Helpful?
Thank Amanda W
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. It is great to see our staff provided you with excellent customer service and that that your overall stay was excellent. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Reviewed 21 October 2016 via mobile

Here for testing for breast cancer testing and treatment. Extended Stay America offers the perfect accommodations for a lengthy stay. The price is reasonable and the amenities allow one to save even more by preparing one's meals and drinks, such as Kool Aid, soft drinks,fruit juice, and iced tea. It's a nice, comfortable place to stay with an easy route...

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Helpful?
Thank Debra B
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby, responded to this review

It is so rewarding to read you had an excellent stay at our hotel. I am thrilled you valued the fully equipped kitchen in your room and our convenient location near hospitals. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Reviewed 27 September 2016 via mobile

This hotel is at a great location!!! We went to go see Beyoncé and it was amazing! The manager and the staff are all great and they are very polite. They helped us with our stay and made it better! Thank you so much!

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Helpful?
Thank Tania A
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby, responded to this review

Your feedback about your stay is much appreciated. I am more than pleased at your comment about our convenient location, which made it easier for you to attend the Beyonce concert. It is also great to know our staff were very helpful during your stay. Thank you again for sharing your comments with us. We look forward to hosting you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby

Address: 1303 La Concha Ln, Houston, TX 77054-1809 (Formerly Extended Stay Deluxe Houston - Med Ctr-Reliant Park)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: £72 - £205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Extended Stay Deluxe Houston - Med Ctr-Reliant Park Hotel Houston
Extended Stay Houston
Houston Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Houston - Med. Ctr. - NRG Park - Kirby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would not stay here again.”
 of 5 bubbles joyw395, 23 Dec 2016 | Read review
“acknowledge the staff”
 of 5 bubbles eeryk2016, 17 Dec 2016 | Read review
“Rooms towards the middle have better WIFI.”
 of 5 bubbles TeressaP218, 10 Dec 2016 | Read review
“Pick a suite with a bed and couch, those rooms are very roomy!”
 of 5 bubbles ballmontez, 14 Nov 2016 | Read review
“"Higher floors have less A/C unit noise"”
 of 5 bubbles gsides1028, 15 Sep 2016 | Read review
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