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Hampton Inn Houston-Brookhollow

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#128 of 499 Hotels in Houston
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1 room 2 adults 0 children
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Hampton Inn Houston-Brookhollow
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279 Reviews from our TripAdvisor Community

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Showing 273: English reviews
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Dallas, Texas
Reviewed 2 days ago NEW

Would highly recommend this hotel. Staff, facilities and overall value were great. Special touches included a personalized card and water bottle inside my room. Location is close to everything. I would definitely stay again.

Review collected in partnership with Hampton
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Helpful?
Thank 426ramonm
Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 11 December 2016 via mobile

The beds are most comfortable, but whatever they do to the sheets to make them feel so luxurious--it made our stay. Hotel check in was fast and efficient (thank you, Rana). It was nice to get cold bottled water upon checkin after we'd been traveling. Breakfast area was spotlessly clean, and our rooms were spotless also. Kudos to the staff...

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Helpful?
Thank MsSarah
About Hotel's Favourite Review
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear MsSarah, Thank you for your review. We have invested in new top quality sheets for our guest rooms, We are glad you noticed. We have shared with our staff your positive comments about them. You have made their day. Thank you.

Dubuque, Iowa
Reviewed 4 days ago NEW

If you don't mind road construction and delays then go for it. Google maps took me to an exit that was closed (probably changes often) and it was a 15 minute drive to get back. If you are not aware, many frontage roads along freeways in Texas are one way. The property is quit dated also. On the plus side...

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Helpful?
Thank Mark G
Dallas, Texas
Reviewed 1 week ago

Great staff! Hotel is fine, rooms may be outdated but the friendliness and helpfulness of the people there are the reason I always stay here. Construction in the area is bad but hotel is quiet and comfortable.

Review collected in partnership with Hampton
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Thank K9041
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear K9041, Thank you for rating us a 5 stars on Tripadvisor, It is our staff's positive attitude and southern hospitality charm that keeps our guests coming back. We welcome you back anytime the travel winds bring you to our area.

Long Island, New York
Reviewed 1 week ago

My recent stay at the Brookhollow hampton inn was most extraordinary. The BBQ place was great. From the check in to my departure was most memorable. When attempting to do laundry, I had an issue with the dryer, it was not drying. Rather than hanging my clothes in the room, Rana the front office manager, insisted she will dry the...

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Helpful?
Thank noblemoose
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear noblemoose, Our staff truly cares about our guests, and I am glad you had an opportunity to see our genuine hospitality. Thank you for rating us a 5. we do appreciate it.

Washington, District of Columbia, United States
Reviewed 2 weeks ago

Had a great time. Very close to several popular restaurant chains. Right next door to Pappas BarBQ!!! The Management and staff were great. Ask for the General Manager. He runs his hotel like they did back in the old days. The best.

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Helpful?
Thank PJRob
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear PJRob, It was a pleasure having stay at our hotel during the Super Bowl. It a greater pleasure dealing with you in person. This is your home away from home whenever you're in the Houston area. Sincerely,

Kountze, United States
Reviewed 2 weeks ago

I was NOT looking forward to being on a business trip in Houston during the Super Bowl, but I have to say, Hampton Inn Brookhollow was amazing and extremely professional! Always a smile and always asking if there is anything that they could do to make my stay any batter. Kudos guys!

Review collected in partnership with Hampton
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Thank jenniferbM1151KQ
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear JenniferbM1151KQ, Thank you for taking the time to give us this positive review. We know traveling for business during a high demand period like the super Bowl can be troublesome. I am glad you were able to see us at our best. Every guest to us is a champion and we try our best to treat him/her as such....

Raleigh, United States
Reviewed 2 weeks ago via mobile

Great Balance of quality room, reasonable prices and awesome staff (thanks Hana) that makes even first time visitors seem that they were missed. I am saving this property under favorites in the most likely event I return to Houston for business.

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Thank Q3736IVpaulc
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear Q3736IV Paulc, We are delighted you liked our value for the price. and most importantly our hospitality. We will be glad to have re-visit with us.

Trenton, Missouri
Reviewed 2 weeks ago

I've traveled quite a bit, but never been treated so well in any hotel. The front desk staff were friendly and offered water or cookies every time we passed by. The breakfast attendant offered to make each guest a custom made waffle or omelette - over the top service. The decore and furnishings are up to date and the place...

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Helpful?
Thank Carla M
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear Carla M, Thank you so much for taking the time to review us on TripAdvisor, our staff is what makes us stand out, their care and hospitality couldn't be any more genuine. I will share your nice comments with them. Please come back and stay with us again whenever you're in Houston. Sincerely,

Overton, United States
Reviewed 16 January 2017

Top notch service through and through. I was very appreciative of the accommodations made; especially by Rana who provided a bottle of wine, gratis, when I asked if wine was sold in the lobby. I was very appreciative of the generosity and option offered. The location has easy access to 290 & Beltway 8.

Review collected in partnership with Hampton
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Helpful?
Thank virgilm2017
Anas K, General Manager at Hampton Inn Houston-Brookhollow, responded to this review

Dear Virgilm2017, Thank you for your nice review about your recent stay with us. Our staff is our most valuable asset, I am very pleased you had a great experience. Please reach out to us if we could be of any assistance to you in the Future. Sincerely,

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn Houston-Brookhollow is located off Highway 290, near the Sam Houston Tollway and Highway 610 in the center of the Northwest Business District, with easy access to all major freeways. There’s plenty to do on this Houston hotel’s doorstep – we’re 15 minutes from the Galleria shopping district, George R. Brown Convention Center, Sam Houston Racepark, Memorial Park, BaseBall USA, Lakewood Church and Rice University. Come enjoy our free high-speed internet and breakfast when you stay with us. ... more   less 

Additional Information about Hampton Inn Houston-Brookhollow

Address: 12909 Northwest Fwy, Houston, TX 77040-6303
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: £61 - £122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Houston-Brookhollow 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn - Brookhollow Hotel Houston
Hampton Inn Houston
Houston Hampton Inn
Hotel Style:
#62 Family Hotel in Houston
#64 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Houston-Brookhollow staff and other travellers.
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Questions? Get answers from Hampton Inn Houston-Brookhollow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a car you will love the first floor!”
 of 5 bubbles PJRob, 7 Feb 2017 | Read review
“The pool is on the even side room numbers, so if you're on the second floor with higher even numbered rooms, it could be loud in summer.”
 of 5 bubbles 666lisav, 14 Jul 2016 | Read review
“Book directly through the hotel and quote them your booking agent; most likely they will offer the same rate.”
 of 5 bubbles ChristineBlair503, 6 Jul 2016 | Read review
“I was on the third floor”
 of 5 bubbles robertaK9613PA, 13 May 2016 | Read review
“Check for discount prices. I paid $74 per night.”
 of 5 bubbles TFranklin601, 26 Apr 2016 | Read review
5 of 5