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Sheraton Houston West

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Traveller (68)
Room & Suite (33)
Dining (13)
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Overview
  • Excellent54%
  • Very good28%
  • Average13%
  • Poor2%
  • Terrible3%
Travellers talk about
“club level”(13 reviews)
“double doors”(6 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Houston West
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Houston West
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (311)
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Traveller rating
158
77
37
6
12
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LanguageEnglish
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158
77
37
6
12
Show reviews that mention
All reviewsclub leveldouble doorslobby ambassadorfront deskwest sidefifth floorshuttle service isexceptional staffbusiness tripcomfortable bedsfantastic hotelenergy corridorworkout roomcomplimentary breakfastgreat customer servicethe entire staffthe hotel is clean
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1 - 5 of 290 reviews
Reviewed yesterday

Front Desk: We were greeted and explained our breakfast options. We went to our room. The TV had a line in it as if it was going out and the telephone did not work. It was explained later that it was the entire floor,therefore our...More

Thank Chun06
Hotel's Favourite
Reviewed 7 April 2018

I have stayed at this hotel on multiple occasions, and have never been disappointed. Consistency separates the quality hotels from the mediocre ones. Stellar management is the key to consistency. This hotel is run like a well-oiled machine. The rooms are well-appointed, housekeeping does a...More

1  Thank ladycreole
Response from Donald H, General Manager at Sheraton Houston WestResponded 12 April 2018

Dear Ladycreole, Thank you for sharing your experience at the Sheraton Houston West Hotel. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only...More

Reviewed yesterday

I have stayed here for 2 weeks (business trip), the young lady (Van Lam)at the service desk is very professional and helpful. Besides that, the shuttle service is very useful and SK does a great job. The entire staff (front desk, restaurant and housekeeping) were...More

Thank shamsam269
Reviewed 5 days ago

On Friday, May 17, 2018, I checked into the Sheraton Houston West and met a delightful young lady at the front desk. Her name is Van Lam. Her level of service was exemplary. She greeted me with a smile, made me feel welcomed and helped...More

Thank melvinlewisfinch
Reviewed 4 weeks ago

This was my first visit to a Sheraton. The location is great. I love the free parking. The rooms are very nice and the bed was great! I was checked in by Van and her smile and personality was a great first impression. I will...More

2  Thank ColbyCo80
Response from Donald H, General Manager at Sheraton Houston WestResponded 2 weeks ago

Dear ColbyCo80, Thank you for sharing your experience at the Sheraton Houston West Hotel. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Shuttle Bus Service
Room Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$82 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$82 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveller (68)
Room & Suite (33)
Dining (13)
Pool & Beach (4)
Questions & Answers
Ask a question
Kim S
6 February 2018|
AnswerShow all 2 answers
Response from Diveshack0674 | Reviewed this property |
I believe it is.
0
Votes
Room Tips
"Club floors"
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"Rooms close to the elevator can be a bit noisy"
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"i got one of the higher floors as a preferred guest. If you are a smoker you might want to be on a lower..."
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"Club Floor is worth the upgrade"
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