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SpringHill Suites Houston Intercontinental Airport

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#16 of 504 Hotels in Houston
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SpringHill Suites Houston Intercontinental Airport
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641 Reviews from our TripAdvisor Community

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Showing 633: English reviews
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Dallas, TX, United States
Reviewed 4 days ago NEW

My husband and I needed to stay near the airport to interview for the Global Entry through TSA. We had a long drive to get there the night before. SpringHill Suites is just outside the Bush Intercontinental Airport. Although it is a Marriott property we had never stayed in a SpringHill location. What a wonderful surprise! It is not considered...

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Helpful?
Thank Ruth G
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Ruth G, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Devin Frank General...

Boise, Idaho
Reviewed 5 days ago NEW

This was undoubtedly the best airport hotel we've ever encountered. We needed a place to stay in Houston when we had a long layover en route to Cozumel. We picked a hotel close to the airport but didn't have high expectations. We were really pleasantly surprised. When I called requesting an early check-in, we were immediately accommodated. The staff were...

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Helpful?
Thank MattMiller2014
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear MattMiller2014, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our modern hotel, friendly staff, and convenient location made for an enjoyable stay. There is no better compliment than a return visit, so we hope to...

Charlotte, North Carolina
Reviewed 6 days ago NEW

Bad experience with customer service and I haven't even checked in yet. My reservation was mistakenly made for the prepaid rate. I did not want it that way but when i called to reverse it I got the run around. Was told the manager won't be back for 2 hours. Then called central reservations and was put on hold for...

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Helpful?
Thank Michael R
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Michael R, We appreciate you taking the time to share your experience. My heartfelt apologies you found us unhelpful regarding your advanced purchase reservation. I regret you missed the notifications during the booking process. We strive to provide sincere hospitality and we clearly missed the mark. I'm sorry for any breakdown in communication that occurred resulting in your not...

Seattle, Washington
Reviewed 1 week ago

We arrived early and they gave us an early check in for 2 rooms. Very clean and modern hotel with all modern amenities. Netflix and Youtube on the TV etc.. Fridge and Microwave in the rook. Nice outdoor pool. Free shuttle to the airport. Staff were friendly. Would recommend for airport stays.

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Helpful?
Thank davidjcoughlan
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear davidjcoughlan, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Devin Frank...

Austin, TX
Reviewed 1 week ago

Stayed here two nights bookending a trip to NYC. Good location. Great breakfast. Stiff drinks at the bar. Good service. Comfy beds and good TV. Everything you need, and it's right near the airport, even if it's sometimes the wrong airport. Inside joke there for my wife.

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Helpful?
Thank musictraveler40
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear musictraveler40, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Devin Frank General Manager

Chicago
Reviewed 2 weeks ago via mobile

I stayed here with my teen daughters for a short night as we awaited our early am flight from IAH. It was fine for this purpose but I Would not like it for a longer stay. The 24 hour shuttle to and from the airport was wonderful! We only waited a few minutes and the drivers were lovely. The hotel...

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Helpful?
Thank OBonthego
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear OBonthego, We appreciate you taking the time to share your experience. Your comments, which highlight strengths and areas for improvement, serve as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We hope to host your family again. Sincerely, Devin Frank General Manager

Reviewed 2 weeks ago via mobile

Very well managed clean quiet and convenient. Food is decent service is great. The hosts are better then average. And friendly home away from home. Used conference room and location was perfect for coming to session. Rates are good. Great place.

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Helpful?
Thank Dulwolf
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Dulwolf, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Devin Frank General Manager

Covington, Georgia
Reviewed 2 weeks ago

stayed here the day before a cruise and the day we returned from cruise. shuttle service was amazing....never had to wait....took us down the street to an amazing little restaurant (Gumbo Jeaux's)...shuttle was waiting on us when we got to baggage claim at airport. front desk staff was helpful. room was spacious and very comfortable.

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Helpful?
Thank Christa M
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Christa M, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our friendly service and great location. Thank you for staying with us and we look forward to seeing you again. Best, Devin Frank General Manager

San Diego, California
Reviewed 2 weeks ago

My son and I stayed here for 3 days this past weekend. I must say I was impressed. Typically when you go to a "lower-end" version of a major hotel chain you don't expect much. This place put that notion away very quickly. When I walked in I was surprised by how updated and modern everything was. The room was...

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Helpful?
Thank Dan F
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Dan F, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed as they foster change for the better. We appreciate being a part of your trip! Best, Devin Frank General Manager

Charlotte, North Carolina
Reviewed 3 weeks ago via mobile

I stayed with with my husband at the Spring Hill last month and I have to say that I was very happy with my stay. The rooms were recently renovated and you can tell that they modernized a lot of their amenities. The Hotel staff was friendly and accommodating. The breakfast was fair and offered you the basics. The area...

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Helpful?
Thank Janelle1325
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Janelle1325, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. Your kind comments, which highlight our successes and areas for improvement, are appreciated as they foster change for the better. Thanks again and we look forward to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to SpringHill Suites by Marriott Houston Intercontinental Airport hotel, ideally located just a mile from the terminals at Houston Intercontinental Airport (IAH). Catch a breath of fresh air while on the road in our spacious suites with separate living, working and sleeping areas. Stay productive with free high speed internet, large work area and flat screen TV at this Houston hotel. Enjoy the convenience of a pantry area with mini-fridge and microwave. Start every day with a complimentary new breakfast buffet featuring hot and healthy items. Unwind at our lounge, outdoor pool or fitness center. See all that Houston has to offer at nearby Sam Houston Race Park, Deerbrook Mall, Market Square, SplashTown, Downtown Houston, Houston Zoo, The Galleria, Reliant Stadium, Toyota Center and more! Nearby companies include Halliburton, Exxon Mobil & Continental Airlines. Among Houston Intercontinental Airport hotels, the SpringHill Suites by Marriott stands above the rest! ... more   less 

Additional Information about SpringHill Suites Houston Intercontinental Airport

Address: 15840 John F Kennedy Blvd, Houston, TX 77032-2318
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: £76 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Houston Intercontinental Airport 3*
Number of rooms: 156
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotwire, Hotels.com, Travelocity, Priceline, Orbitz, TripOnline SA, getaroom.com and HotelQuickly so you can book your SpringHill Suites Houston Intercontinental Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Houston Intercontinental Airport Hotel Houston
Hotel Style:
#2 Romantic Hotel in Houston
#8 Business Hotel in Houston
#16 Family Hotel in Houston
#42 Best Value Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Houston Intercontinental Airport staff and other travellers.
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Questions? Get answers from SpringHill Suites Houston Intercontinental Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you're near the right airport”
musictraveler40, 16 Apr 2017 | Read review
“First floor was pretty quiet and convenient.”
DanF451, 10 Apr 2017 | Read review
“Higher floors to avoid flood lighting outside”
bfstacy, 22 Feb 2017 | Read review
“rooms closest to stairwells are quiet”
YLa25, 14 Feb 2017 | Read review
“Airplane noise, but it is an airport hotel...”
jeremyp886, 19 Dec 2016 | Read review
5 of 5