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SpringHill Suites Houston Intercontinental Airport

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#12 of 500 Hotels in Houston
Certificate of Excellence
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SpringHill Suites Houston Intercontinental Airport
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601 Reviews from our TripAdvisor Community

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Showing 593: English reviews
Eminence, Kentucky
Reviewed 5 days ago NEWvia mobile

While the hotel lobby & rooms seemed to be immaculate, the thing that left a horrible taste in the mouth of my two business traveling companions & myself, was how long it took them to send a shuttle to the airport, just 6 minutes away, to pick us up. It finally arrived exactly one hour after my initial call &...

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Helpful?
1Thank pastorrobeades
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear pastorrobeades, It was very kind of you to note our clean and pleasant hotel despite our lapses with regards to the shuttle service. I'm very sorry for the frustration that we caused you and I regret that we did not resolve the situation. I have already reviewed your comments with our team to foster immediate improvements in this area....

Louisiana
Reviewed 1 week ago via mobile

This hotel was perfect for our overnight stay in Houston. We had a flight the following day and found this location ideal. Check-in was a breeze and our room was very spacious. Most of all, very clean! Really enjoyed the bathroom set-up. Shower and toilet are in separate areas. Free breakfast was just ok but good enough to sustain you...

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Helpful?
Thank GumboChica
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear GumboChica, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our amenities and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Devin Frank General Manager

Playas del Coco, Costa Rica
Reviewed 1 week ago via mobile

We had a one night quick stay while flying out of George Bush Intercontinental. Staff was friendly and accommodating. The suite was much better than we are use to and slept three comfortably with two double beds and a fold out sofa bed. The shower and toilet were separated and made for getting mutiple people ready at the same time...

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Helpful?
Thank FlipFlopsandCoconuts
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear FlipFlopsandCoconuts, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Devin Frank General Manager

Aberdeenshire, United Kingdom
Reviewed 1 week ago via mobile

Very well presented hotel and clean. Transfers to airport and car hire depot excellent. Reception staff so helpful and friendly. The bar and restaurant limited for evenings but breakfast adequate. Would definitely use again if we went back to Houston. Recommend it too.

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Helpful?
Thank Irene E
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Irene E, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel. Best, Devin Frank General Manager

Richmond
Reviewed 1 week ago

Rooms are big with a living room & bedroom & bath. Has a small refrigerator, plenty of plugs for electronics, a desk and a microwave. There is a small restaurant and bar in the lobby area and a pool out back, what more can you ask for??

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Helpful?
Thank shebalillie
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear shebalillie, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Devin Frank General Manager

Redcliff
Reviewed 2 weeks ago via mobile

This hotel was in a pleasantly convenient l9cstion in relation to Houston airport. But really other than that there was not much I cared for. Our room was quite dirty and very poorly planned out. Thankfully the bathroom was not that dirty, but carpet in main room was. Laying on the bed you looked at the 2 bathrooms. Sitting on...

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Helpful?
Thank mrsdruu
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear mrddruu, I’m sorry that our amenities and accommodations were not to your liking; please forgive us. Guest satisfaction is our highest priority and I regret that we left you underwhelmed. I'm sorry that the cleanliness of your room was not up to our high standards. Your feedback is welcomed as it encourages improvements for future stays. Thank you for...

Pittsburgh
Reviewed 3 weeks ago

I stayed here on an unplanned business trip working on an urgent issue for a client. The location is conveniently located near the airport. The rooms were large, clean, and functional. The wifi worked well. I did not have time to go to restaurants so I ate breakfast and dinner at the hotel. The free breakfast was good, and I...

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Helpful?
Thank Jeffrey C
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Jeffrey C, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you upon your return to the area! Best,...

Reviewed 4 weeks ago

Chose this hotel because of its location and the shuttle service to the airport - what a great find - the rooms are large and modern and love the barn style doors for the bathroom - has a separate are for sitting and watching tv and also a desk - the breakfast buffet in the morning was also good -...

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Helpful?
Thank TripGal63
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear TripGal63, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our comfortable accommodations and amenities while in town. There is no better compliment than a return visit, so we hope to see you again soon. Best, Devin Frank General Manager

San Diego, California
Reviewed 5 weeks ago via mobile

After flying in from Bush airport we got shuttled here to the hotel which is not far at all. We were greeted the front desk is always smiling and so welcoming. We were 6 so we stayed in studio room which was perfect!! The room is so roomy. I love the bathroom is kind of separate, meaning one is just...

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Helpful?
Thank vamartinez05
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear vamartinez05, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our spacious suite and ample breakfast. Thank you for staying with us and we look forward to seeing you again. Best, Devin Frank General Manager

Fort Myers, Florida
Reviewed 28 October 2016

Large rooms, nicely kept, well equipped. Staff was responsive and friendly. Shuttle is quick and close to airport. Breakfast was not special - typical of the crappy breakfasts that business hotels inflict on travelers today.

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Helpful?
Thank Ed B
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review

Dear Ed B, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our modern room and ample amenities overall. I regret that our breakfast left you underwhelmed. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to SpringHill Suites by Marriott Houston Intercontinental Airport hotel, ideally located just a mile from the terminals at Houston Intercontinental Airport (IAH). Catch a breath of fresh air while on the road in our spacious suites with separate living, working and sleeping areas. Stay productive with free high speed internet, large work area and flat screen TV at this Houston hotel. Enjoy the convenience of a pantry area with mini-fridge and microwave. Start every day with a complimentary new breakfast buffet featuring hot and healthy items. Unwind at our lounge, outdoor pool or fitness center. See all that Houston has to offer at nearby Sam Houston Race Park, Deerbrook Mall, Market Square, SplashTown, Downtown Houston, Houston Zoo, The Galleria, Reliant Stadium, Toyota Center and more! Nearby companies include Halliburton, Exxon Mobil & Continental Airlines. Among Houston Intercontinental Airport hotels, the SpringHill Suites by Marriott stands above the rest! ... more   less 

Additional Information about SpringHill Suites Houston Intercontinental Airport

Address: 15840 John F Kennedy Blvd, Houston, TX 77032-2318
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: £75 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Houston Intercontinental Airport 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Springhill Suites Houston Intercontinental Airport Hotel Houston
Hotel Style:
#2 Romantic Hotel in Houston
#8 Business Hotel in Houston
#16 Family Hotel in Houston
#42 Best Value Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Houston Intercontinental Airport staff and other travellers.
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Questions? Get answers from SpringHill Suites Houston Intercontinental Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room should do.”
 of 5 bubbles shebalillie, 23 Nov 2016 | Read review
“All of the rooms are probably the same.”
 of 5 bubbles tommyb851, 26 Sep 2016 | Read review
“I had a ground floor room and I'd recommend it if possible.”
 of 5 bubbles BruceWhitehead45, 19 Sep 2016 | Read review
“Not every room has a bathtub, be sure to ask if it's needed”
 of 5 bubbles siberiany, 14 Aug 2016 | Read review
“Rooms are acceptable for a couple, not a family.”
 of 5 bubbles terryr830, 15 Jun 2016 | Read review
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