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Holiday Inn Houston West-Westway Park

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Traveller (61)
Room & Suite (83)
Dining (4)
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Overview
  • Excellent44%
  • Very good33%
  • Average18%
  • Poor3%
  • Terrible2%
Travellers talk about
“indoor pool”(5 reviews)
“great hotel”(6 reviews)
“shuttle service”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Houston West-Westway Park
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (107)
There are newer reviews for Holiday Inn Houston West-Westway Park
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4
2
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All reviewsindoor poolgreat hotelshuttle servicehot tubdefinitely stay here againthe hotel staffdeskrepairprosaccommodationsstains
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21 - 25 of 94 reviews
Reviewed 15 April 2016 via mobile

This place is the typical suburb hotel style, there is nothing bad there, the staff is nice, the bedrooms large although the amenities are poor, the bedding is comfortable but there is nothing great neither. The bar/ restaurant is a bit "depressing " and for...More

Thank squalebea
Response from Valerie B, Front Office Manager at Holiday Inn Houston West-Westway ParkResponded 25 April 2016

Dear squalebea, Thank you for taking the time to review us. Reviews such as yours are essential to our hotel and team to see possible areas of opportunity. I am sorry you did not find our restaurant up to your standards. We are happy to...More

Reviewed 29 March 2016

I requested a king room with ROLL-IN SHOWER. The shower in the room we were assigned had an approximately 5 inch lip. No way to roll a shower chair in for me to bathe. The receptionist gave us keys to see other rooms; one had...More

Thank Rolling_Traveller305
Response from Valerie B, Front Office Manager at Holiday Inn Houston West-Westway ParkResponded 5 April 2016

Dear Rolling_Traveller305, As promised, your room preference has been saved on your profile and we can guarantee the type of room on your next visit. Your letter is on its way as well as my direct contact information if you are in need of any...More

Reviewed 23 March 2016

I'm writing this review after housekeeping just knocked on my door at 8am and woke me up. This was after a long night of moving rooms because of a broken heater, and then the clock radio going off in the wee hours in the new...More

Thank sweethearttx
Response from Valerie B, Front Office Manager at Holiday Inn Houston West-Westway ParkResponded 8 April 2016

Dear sweethearttx, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the your stay....More

Reviewed 15 March 2016

The room was nice and clean, the indoor pool was great with kids this time of year, but the customer service is very much lacking (I am learning this about IHG hotel brands, going to avoid them like the plague from now on). I asked...More

Thank Jennifer W
Response from IHGService, Guest Relations Manager at Holiday Inn Houston West-Westway ParkResponded 31 March 2016

Dear Copious J, Thank you for taking the time to tell us about your experience at our hotel. We are delighted to you found the overall condition of the hotel to be nice. However, we sincerely apologize for the difficulties you had experienced with the...More

Reviewed 8 February 2016

Hotel is very nice and clean. Rooms were excellent. Bed was comfortable. Only stayed here one night but would definitely consider saying again. The only negative is no free breakfast. It's also a great location right off of the highway.More

Thank saadsiddiqui
Response from Valerie B, Front Office Manager at Holiday Inn Houston West-Westway ParkResponded 1 March 2016

Dear Saadsiddiqui, Thank you for your review. We are happy to hear you enjoyed your stay with us. Breakfast can be added on your stay with a rate package for up to 2 people. This offer is a preferred choice within our guests as it...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Shuttle Bus Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
US$78 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#108 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$78 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#108 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
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Traveller (61)
Room & Suite (83)
Dining (4)
Questions & Answers
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Room Tips
"Turn the air conditioning off and bring 4G as internet is poor."
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"Go see the guys in the bar at night!"
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"Inspect your room and ask to change if needed."
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"Ask for a room away from the elevator and on a higher level."
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