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Four Points by Sheraton Houston Hobby Airport

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Four Points by Sheraton Houston Hobby Airport
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189 Reviews from our TripAdvisor Community

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Showing 186: English reviews
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Dallas, TX
Reviewed 1 week ago

Clean, spacious rooms with modern look and feel and no airport noise. Nice layout with easy access to the airport. I would definitely stay here again and would recommend this hotel to anyone. Price was very reasonable.

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Helpful?
Thank chuckou87
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Hello Chuckou87, We are pleased you enjoyed your past stay with us and I have passed on you kind words to my team.

Reviewed 3 weeks ago via mobile

This place looks great in pictures. There are so many things about this place that makes you wonder "what were they thinking." Let's start with the room layout. Instead of a door to the bathroom being in the entryway hall like 99% of hotels, it's right against the bed of a double bed room. The carpet had interesting stain patterns...

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Helpful?
Thank Thecajuntraveler
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Hello Thecajuntraveler, Your comments and concerns will certainly be addressed as the hotel is preparing for our 5 year renovation of all guest rooms and hallways. In the interim, I will be working more diligently with my housekeeping and maintenance supervisors to more frequently complete deep cleaning and preventive maintenance projects. Thank you for bringing these issues to my attention...

New Bedford, Massachusetts
Reviewed 4 weeks ago

Not much to say... it's simply BLAH..... Disappointing for a Sheraton. You can get better places for your money. Over priced. GM Davenport does not know a thing about Customer Service. No wonder the staff doesn't go the extra mile to make you feel special... they just don't care. You will not feel welcome here.

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Helpful?
Thank Summit4211
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Hello Summitt 4211, I hope this email finds you well. Sad to hear your stay was less than satisfactory. All my team members including myself strive to provide all guest with a wonderful Guest Experience at the Four Points Houston Hobby Airport. Unfortunately, we did not succeed this time and will take your comments to further improve.

Southern California
Reviewed 1 January 2017

Located right by the freeway but rooms are well insulated and quiet. The staff was courteous. The room with 2 queens was small but functional with a microwave and small fridge. The pool is outdoors and the motel has only a single entrance from outside that passes right in front of the front desk in the small lobby so you...

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Helpful?
Thank Dare2Dream
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Hello Dare2Dream, I have passed on your comments to my team and we are all delighted that our hotel met your expectations. We hope you enjoyed your holiday season and to see you in 2017!

Frederick, Maryland
Reviewed 18 December 2016 via mobile

We stayed here because southwest gave us a discounted rate due to flight cancellation. I was happy to hear it was a Sheraton but extremely disappointed upon arrival. The restaurant was literally a mess. No real server, a lady from the kitchen trying to run kitchen bar and serve tables. My club sandwich was awful, like something you would get...

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Helpful?
1Thank kmk1024
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Hello Kmk1024, Thank you for your feedback as I have shared your comments and concerns with my team. I wanted to personally apologize for your terrible experience at our hotel. This past Saturday we received an huge number of distress passengers from Southwest that we initally did not anticipate. I assure you this was not the norm of the hotel...

Taunton, Massachusetts
Reviewed 6 December 2016

We stayed here before our cruise.The front desk person was very nice and gave us early check in which I had requested when I made the reservation. There was free coffee in the lobby. Room was clean, good size. We went to eat at 5 when the restaurant-bar opened. I had a salad which was ok, we split nachos- just...

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Helpful?
Thank Anne S
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Hello Ann, Thank you for your kinds words as my staff and I take Guest Satisfaction very seriously. We hope you enjoyed your cruise and had safe travels back home. I have shared your comments with my Food & Beverage team as well. Hopefully, when you are in Houston again you may get a chance to enjoy of lovely pool...

Beaumont, Texas
Reviewed 25 November 2016

We were greeted upon entering the hotel lobby which was very clean and pretty. There's a beautiful bar/dinning area across from the lobby. We stayed in a suite which included a living room, bathroom and a separate a bedroom. Therefore, it's spacious. The bed was comfortable. We enjoyed the television in the living room and the bedroom. It was very...

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Helpful?
Thank Grace_Baby
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Hello Grace, On behalf of the Four Points Houston Hobby Airport we thank you for your kind words and are delighted you enjoyed your stay here with us. We wish you and yours a wonderful holiday season and look forward to seeing you again soon.

Australian Capital Territory, Australia
Reviewed 21 November 2016

Lovely staff who were friendly on all occasions. The restaurant is relatively basic food. Only one elevator which meant a wait at times. The bed was comfortable but right under flight path so expect plane noise

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Helpful?
Thank BrisbaneNewDad
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Hello BrisbaneNewDad, Thank you for sharing your experience at our Four Points by Sheraton. We are delighted you enjoyed your stay and look forward to seeing you again soon.

Ottawa
Reviewed 5 November 2016 via mobile

Price was right. Location completely wrong. Service was great and food at the restaurant was just ok with again great service. Front desk was efficient.room is noisy because of location. Airplanes above and the huge dim noise from the nearby highway. The worse is the feeling of being trapped in an unsafe neighbourhood with virtually no restaurant option.

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Helpful?
1Thank GlobalguyOttawa
DaLana D, General Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review

Hello GlobalguyOttawa, We're delighted that you enjoyed the service and amenities of the hotel during your past stay. Unfortunately, little control we have over the location of the hotel. Hopefully, our warm Southern hospitality was enough for you to visit us again in the near future.

Saint Louis, Missouri
Reviewed 4 November 2016

There's nothing special about this hotel. It is a fine choice and really nice if you need to stay very close to Hobby Airport. I stayed in a suite and enjoyed my visit. The staff were nice, the bed was comfortable, the noise was well contained. If you are traveling on a routine, short business trip or must stay next...

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Helpful?
Thank andy4pr12345

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
This Four Points Sheraton is minutes away from Houston's Hobby Airport. In addition to comfortable hotel rooms and suites, this location also has flexible meeting space. ... more   less 

Additional Information about Four Points by Sheraton Houston Hobby Airport

Address: 8720 Gulf Fwy, Houston, TX 77017-6505
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: £73 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Houston Hobby Airport 3*
Number of rooms: 79
Reservation Options:
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Also Known As:
Four Points By Sheraton Houston Hobby Airport Hotel Houston
4 Points By Sheraton Houston Hobby Airport
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Houston Hobby Airport staff and other travellers.
2 questions
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Indianapolis, Indiana
over a year ago
Austin, Texas
over a year ago

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Questions? Get answers from Four Points by Sheraton Houston Hobby Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not hospitable”
 of 5 bubbles Summit4211, 23 Jan 2017 | Read review
“I thought the slightly extra fee for a suite was money well spent”
 of 5 bubbles andy4pr12345, 4 Nov 2016 | Read review
“Avoid freeway facing rooms”
 of 5 bubbles Mtsh, 11 Sep 2016 | Read review
“If you are bothered by the road noise, ask for a room at the back. The rooms in the front face the busy highway.”
 of 5 bubbles johnkP5035QF, 19 Apr 2016 | Read review
“This hotel is right off service road off interstate 45 you hear traffic noise and one way in and out.”
 of 5 bubbles vicmil, 13 Feb 2016 | Read review
5 of 5