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Travelers looking for west Houston hotels will find our location in the Energy Corridor ideal for guests staying for business or leisure. The Marriott hotel is in five minutes of many energy-based companies including BP and Wood Group Mustang. Guests staying at our hotel are also 5...
Offers from Fairfield Inn & Suites Houston Energy Corridor/Katy Freeway
All reviewsfront deskroom was cleanwasher and dryerdiscounted ratebusiness tripfree breakfastlarge bathroomhotel managementwest sidelate at nighta great staywould stay here againcerealinnsgymconshilton
I was in Houston on a business trip and chose this hotel, which has been my preference for years. The property and location is convenient and well appointed. However, the main reason I always choose this hotel is the warm welcome I receive from the...More
This was my 1st visiting Houston and wanted to stay somewhere that was easily accessible. Up one arriving I notice that the staff was amazing. All request were met almost immediately. The location was peaceful with no issues. The bed was comfortable and very high...More
Pros: The room I stayed in was very clean. Free WiFi worked great. Late Night front desk agent was friendly and helpful. I skipped the free breakfast this time but have had it in the past and is very good. I requested a 1pm late...More
Response from Arthur M, General Manager at Fairfield Inn & Suites Houston Energy Corridor/Katy FreewayResponded 2 April 2018
Thank you for bringing these issues to our attention. I apologize you had such a negative experience while staying at our hotel. I want to assure you that these issues have been addressed. We have taken several steps to help ensure these situations don’t happen...More
This is an aging hotel in need of upgrades throughout. It was completely booked when I arrived. Both the check-in and check-out processes were slow because the front desk clerks had to do so much typing into the hotel's computer system. There was only 1...More
Response from Arthur M, General Manager at Fairfield Inn & Suites Houston Energy Corridor/Katy FreewayResponded 30 March 2018
Thank you for bringing these issues to our attention. I apologize we did not provide you with the experience you expected while staying at our hotel. I want to assure you that guest satisfaction is of the utmost importance to us and these issues are...More
I chose due to its nearness to top golf. It’s literally in front of it but divided by the freeway so you have to use the turnaround.The breakfast have the option of bread, eggs, cereals and fruit. The bacon is super thin and tasted a...More
Response from General M, General Manager at Fairfield Inn & Suites Houston Energy Corridor/Katy FreewayResponded 18 March 2018
Thank you for taking the time to provide us with your feedback. Please accept my apology for the problems you had during your stay with us. I have addressed the breakfast issue with my team and we will take steps to ensure situations like this...More