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Hotel Derek Houston Galleria

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#103 of 499 Hotels in Houston
GreenLeadersSilver level
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1 room 2 adults 0 children
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Hotel Derek Houston Galleria
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1,036 Reviews from our TripAdvisor Community

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Houston
Reviewed 3 days ago NEW

The quality and price don't match. The staff is very uninterested in the patrons. They had the attitude that because of the location and price of the hotel they didn't need to work at making their customers feel welcomed or appreciated

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Helpful?
Thank I64MYdebbiec
Atlanta
Reviewed 1 week ago

Great location, near to nice restaurants. Check the correctness of your bill when you are checking out. Perfect and new gym! Complicated confirmations, not really clear what is included and not. Breakfast buffet not that great!

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Helpful?
Thank elianez2017
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

You’re right, Hotel Derek is in the middle of all the happenings in Houston! Thanks for the kind comments about our new gym, SWEAT, and our central locale near all there is to do and see in the Galleria. Thank you for bringing our attention to your experience with the breakfast buffet and confirmation letters – it definitely guides us...

Missouri City
Reviewed 1 week ago

The guy at the front desk wrote 416 instead of 406 on my key card book so I had to go up and down two times because my card did not work. After we realized the problem, Joretta just tried to give the book back to me instead of correcting it to 406. She did not offer to make this...

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Helpful?
Thank Jenny L
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

Jenny, thank you for taking the time to share your thoughts and your experience from your past visit. Please let me assure you, we’re here and we want to help! It sounds like we dropped the ball in several areas with your last stay and I promise you, we’re as disappointed by that as you must have been. This is...

Reviewed 1 week ago

We stayed here for my birthday as a weekend getaway. Although the weekend was a partial disaster, our stay was still overall enjoyable. The staff was absolutely amazing, and always willing to help. This hotel is very upbeat, and fun. The bar downstairs can get a little crowded but the servers were very good at making sure everyone was taken...

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Helpful?
Thank Brandon L
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

Happy late Birthday from Hotel Derek, Brandon! I’m glad to hear that our awesome staff were able to help you make the best of a stressful situation. If you are still experiencing any issues, please do not hesitate to reach out to us and we can ensure that all the necessary paperwork is handled on our end. Don’t wait until...

Mansfield, Texas, United States
Reviewed 2 weeks ago via mobile

We stayed here two nights. First night we had dinner and drinks downstairs in the restaurant. Took forever to get our drinks and food. Next morning we had breakfast there. It was so slow it took over 20 mins just to get our drinks. Same thing happen for dinner and breakfast. It wasn't like they were busy so the excuse...

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Helpful?
Thank Jennifer B
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

Oh no, Jennifer! I hate that we seemed to stumble with our service during your last stay. There is no excuse to wait 20 minutes for just drinks – this is definitely not the service we are known for, nor the norm at Revolve Kitchen + Bar. I would love to welcome you back for a cocktail or a bite...

Lafayette, Louisiana
Reviewed 3 weeks ago

While traveling through Houston on business, I stayed at Hotel Derek for two nights. On the website, it was advertised as a 4-star hotel. My experience was ok, but I wouldn't say it was quite up to snuff. The pros: - The staff members were very friendly and helpful. I was running just a bit behind on getting packed up...

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Helpful?
Thank prkr485
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

Hey Jetsetter, thank you for taking the time to share feedback from your past visit and for the kind comments about our accommodating hotel staff and funky, cool vibe. I absolutely understand your concerns with the air conditioner. Even in December a working AC is a necessity to fight this Texas heat and humidity. I apologize for this hiccup on...

Houston, Texas
Reviewed 3 weeks ago via mobile

We stayed here one night in the Houston Galleria area. It is a trendy, boutique hotel. The lobby was lovely and all the staff were courteous, attentive, and gracious. The room was on the small side but uniquely furnished. There was a daybed looking sofa but there was not an arm chair in the room. The beds had a upholstered...

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Helpful?
Thank Darlene C
Castle Rock, Colorado
Reviewed 3 weeks ago via mobile

The decor was very nice and modern throughout the hotel. Staff was very helpful and friendly. Room was large and comfortable. Bathroom was very basic, but clean and well maintained. The hotel food and bar was great. Conference room in the hotel was very comfortable both from a furniture and temperature level. Very nice pool and fitness area as well....

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Thank Eric F
Reviewed 3 weeks ago via mobile

Great service!! I want to note that Anthony with the valet completely made this stay rememberable. Extremely impressed with this guy. Constantly going out of his way to help me ! If you need anything just ask for this guy!!

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Helpful?
Thank Sean S
NJ
Reviewed 4 weeks ago

This hotel is underwhelming on so many levels. The room harbored a musty/mildew smell and the AC unit was so loud the room vibrated. The bathroom let a lot to be desired and made me wish I brought sandals to wear on my feet. There are a dozen hotels nearby at every price-point; I don't know why anyone would stay...

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Thank Knows_All_NJ

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
EXPERIENCE A NEW KIND OF SOUTHERN HOSPITALITY - ONE WHERE UNPARALLELED SERVICE AND DESIGNER AMENITIES ALLOW YOU TO APPRECIATE BEING IN THE MOMENT AND IN THE LOOP. Named for Houston's black gold roots, a play on the "derrick" drilling rig, Hotel Derek's bold styled guestrooms and suites are overflowing with modern details and stylish comforts inspired by fashionably chic Texas decor. Photography by world-renowned Arthur Meyerson adorns our public areas and guestrooms, capturing the spirit of Texas wildcatters; while everything from our black granite lobby floors to bold textiles and colors pays homage to our city's rich heritage in the oil industry. ... more   less 

Additional Information about Hotel Derek Houston Galleria

Address: 2525 West Loop S, Houston, TX 77027-4501
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: £120 - £264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Derek Houston Galleria 4*
Number of rooms: 312
Reservation Options:
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Also Known As:
Derek Hotel Houston
Hotel Style:
#9 Green Hotel in Houston
#33 Luxury Hotel in Houston
#62 Romantic Hotel in Houston
#89 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Derek Houston Galleria staff and other travellers.
6 questions
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Port Arthur, Texas, USA
over a year ago
over a year ago
London, United Kingdom

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Questions? Get answers from Hotel Derek Houston Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great views from the Galleria side 6th floor on up!!!”
 of 5 bubbles brandonl434, 14 Feb 2017 | Read review
“Get a room towards the front, as the blowers makes noice at the back.”
 of 5 bubbles 141s_renr, 10 Jan 2017 | Read review
“Rooms with view to downtown are quit because the room with the view to the Galleria is at the ghighway.”
 of 5 bubbles mennop202, 1 Jan 2017 | Read review
“Balcony Room”
 of 5 bubbles Icedaddy, 27 Oct 2016 | Read review
“Don't get a number floor X and followed by 11, its right beside the lifts”
 of 5 bubbles jftrmcclelland, 19 Oct 2016 | Read review
5 of 5