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The staff are great here. They are very welcoming, especially the two ladies at the front desk. I've been to this specific location about 4 times this month. I always get the suite. Breakfast is free & the fitness room is excellent. No complaints on...More
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The front desk clerk on the overnight shift was very unfriendly. She says " WE ARE NOT A PET FRIENDLY HOTEL>" this weekend there were at least three other dogs at this hotel But I had Gabe's SERVICE DOG harness on and every thing. It...More
I was not recognized as a Diamond member when checking in. The hotel has a ton of deferred maintenance. I checked room 1 and it had roaches. They put me in a second room and it had roaches. The breakfast was not all that great....More
Well I wasn't able to take pictures of this property this time around. I was diagnosed with cancer and was having a specialist take a look at my case at MD Anderson. This hotel is around 20 miles from MD Anderson and around a 30-40...More
Staff is nice enough- they switched me over to a suite after the AC in my first room was sputtering.
Unfortunately, as soon as I pulled the sheets back, I noticed a curly little black hair on the bed (and not the kind that comes...More
Response from Front D, Manager at Comfort Inn & SuitesResponded 23 August 2017
I'm so sorry you have had an experience like this. Rest assured your review has caused a housekeeping meeting, we take these things very serious. the next time you are in the area give us a call so we can really show you...More