I’m very glad to be back to this place, as it’s very clean and professionally operated. They are head and shoulders above the similar price class properties in the area. It’s a downtown motor inn, but your parking place comes with your room rent. The property is young and they have kept it clean, and looking new. They have in-room safes, which has grown to be very important, at least to me. For anyone carrying electronics, this convenience feature makes in and out much easier. Since no property anywhere will be responsible for valuables, having a place in my room to lock them up brings extreme value. . My room also included fridge, microwave oven, and a bottle opener just like in the 60’s. Their breakfast is much better than similar competing brands. They’ve had scrambled eggs, real bacon and sausage, waffles and pancakes, breakfast sandwiches, every kind of bread for toast, and cereals, milk and juices. All of it is nicely presented in a un-cramped serving space, and a real pleasure to eat with them. Their elevator shakes going up, and even though I doubt it’s unsafe, it’s still rattles the nerves a little bit. On every door is a sign that says “no pets policy,” which leaves me wondering what kind of property includes insurance for someone’s pet The desk staff, kitchen staff, and maintenance have been courteous and accommodating. The general manager, Erica Gonzales is usually on the desk during the daytime, and is a most accommodating host. At night you’ll have to show your room key to get into the parking lot. Their landscaping is very beautiful, and they do have a smaller pool including a water feature. At night the place is lighted well, and they are maintaining the bulbs. I would guess the property is not yet 10 years old, but they are doing a great job of keeping it looking new. The furniture, fixtures, towels and sheets were in tip top condition. The floor coverings were clean and not worn at all. I particularly appreciate the light switches with the pilot lights in them as every guest room should have pilot lights. In total darkness to find the light switch can be very frustrating without them. They offer a single-computer business center with printer and fax, but they didn’t have any postage stamps for sale. There is no convenience store anywhere close, but they do have a pantry with a few frozen meals out of sight, requiring one ask them. Since all BW properties are privately owned, quality is not consistent from hotel to hotel. This one shines brightly, and criticisms are few. I’ve been here several times, and I am still coming back because of value. The edge of the central business district is a mere 5 blocks to the east, and the neighborhood is safe to walk it. It’s easy-on and easy-off of I-45 with no access hassles of any kind. I’d recommend the place to anyone looking for this class lodging, and I’ll be back. …
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.