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Royal Sonesta Houston Galleria

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#15 of 499 Hotels in Houston
Certificate of Excellence
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Royal Sonesta Houston Galleria
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852 Reviews from our TripAdvisor Community

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Showing 775: English reviews
Boynton Beach, Florida
Level Contributor
6 reviews
3 hotel reviews
Reviewed 4 days ago NEW

Hotel was very nice. We ate at the bar. Food was excellent and price was reasonable The staff was very responsive to our needs. Meeting rooms were alittle out of the way for those staying in the main hotel area.

Helpful?
Thank drtigers
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear drtigers, We hope this finds you well in Florida and we thank you for joining us on your recent visit to Houston. We are thrilled to learn that you were so impressed with your experience and we thank you for taking the time to post your review. Your comments regarding the attentiveness and welcoming spirit of our team are... More 

Tulsa, Oklahoma
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 days ago NEW

Stayed at this hotel recently for a conference, and enjoyed it enough that I would pay the extra dollars to stay here outside of the group rate if I had to travel to Houston in the future. I normally don't find that higher-end hotels have enough amenities to make it worth the additional dollars, but the staff, comfy beds, luxurious... More 

Helpful?
Thank Melanie918
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Melanie, We are always delighted to welcome our conference attendees and we thank you for taking the time to share such a detailed review. We are thrilled to read that you so thoroughly enjoyed everything from the comforts of your ample guest room to your dining experiences at ARA and Axis Lounge, and most importantly the gracious hospitality of... More 

Austin, Texas
1 review
Reviewed 5 days ago NEW

Great hotel for the price! Everyone is always so nice and accommodating. Great location and close to everything! The bathrooms are a bit small, but overall it is the best your money will buy in that area!

Review collected in partnership with this hotel

Helpful?
Thank texasgirl195
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear texasgirl195, It was a pleasure to welcome you from Austin and we thank you for joining us. We appreciate your fabulous review and hope that you feel confident in knowing that you’ve found the perfect-home-away-from home for future visits to our area. Your comments regarding our Royal Sonesta colleagues are most appreciated and on behalf of all of us... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

We celebrated my wife's birthday with a romantic evening at Sonesta after dinner and some dancing, very clean and was the perfect setting for us. We had room service bring us up wine and chocolates and we enjoyed our scenic view of our beautiful city.

Helpful?
Thank Herman O
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Herman, As you discovered, our team at Royal Sonesta Houston loves to celebrate birthdays and more and we thank you for allowing us to treat you and your wife to some special amenities. We are thrilled that you enjoyed your visit with us and we hope that ours will be a hotel you return to often for special occasions... More 

Houston
1 review
Reviewed 1 week ago

Was there for a weekend shower. The hotel was conveniently located with easy access. Very clean rooms and excellent service from all the staff. Great rooms and hotel and reasonably priced. Would highly recommend this hotel.

Review collected in partnership with Sonesta

Helpful?
Thank Valerie H
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Valerie, We are always thrilled to read when a guest would have confidence in recommending us to friends and family and we are elated to find your glowing review. It was a pleasure to host such a special event and we are delighted to know that you so thoroughly enjoyed your time with us. We appreciate you sharing your... More 

Berry, Australia
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

Overall we had a good experience at the Sonesta. We stayed for three nights in November. The room was clean, modern and comfortable. The only issue was that on one night there was a maintenance issue at the hotel as one of the other guest rooms had flooded. This resulted in the water being cut off to all guest rooms... More 

Helpful?
Thank kenzouke
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear kenzouke, It was a pleasure to welcome you to Houston and we are thrilled that you enjoyed the modern design and that our spacious and well-appointed rooms allowed you to feel so at home, thanks in part to the attention to detail of our amazing Housekeeping team. We are equally as happy to read that you discovered some of... More 

Houston
Level Contributor
5 reviews
Reviewed 2 weeks ago

Don't let the grey building fool you, as soon as you enter there are plush carpets, modern interior and a nice ambiance. I enjoyed my long weekend away in Houston, the hotel has all the needed amenities and is in the perfect location next to the Galeria shopping area. Love the beds, they are so comfy.

Review collected in partnership with Sonesta

Helpful?
Thank Niels T
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Niels, Greetings! It was a treat to find your review today and we are elated to know that you were so impressed by the contemporary yet comfortable design aesthetic of our Galleria hotel. We thank you for taking the time to share your review, and being a local, we hope to see you again soon, perhaps for dinner in... More 

Slidell
Level Contributor
5 reviews
3 hotel reviews
Reviewed 2 weeks ago

The restaurant and rooms service staff were outstanding. The food was good, except for the hamburger- which was one of the BEST I have ever eaten. The front desk needs much training! Nice people but many conference attendees, including myself had multiple issues with reservations nit being found, checking in and checking out.

Review collected in partnership with this hotel

Helpful?
Thank Christine B
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Greetings Christine, The culinary experience at our hotel is one to be remembered and we are thrilled to learn that you were so impressed. The hamburger is one of our favorites as well (is it lunchtime yet?) with our beef being sourced from 44 Farms, a highly regarded local provider. We have passed your feedback on to our Executive Chef... More 

Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Well appointed, quaint and cosy room. Well maintained. Warm shower (without needing to wait for warm water). Extra (and fresh) towels already supplied in the room. Complimentary bottled water missing though. Convenient, ample parking.

Review collected in partnership with this hotel

Helpful?
Thank deynaSingapore
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear deynaSingapore, It was a treat to welcome you to Houston and we are elated to find that you so thoroughly enjoyed your visit, and in particular the comforts of your room. We appreciate you sharing your feedback and invite you to settle in with us again when your travels bring you back to Houston. Yours in Hospitality, Arvin Missick... More 

Dallas, Texas
1 review
Reviewed 2 weeks ago

Hotel was upscale and elegant without having outrageous pricing. Nice, contemporary furnishings. Self parking inside garage was a nice plus too (for those who are particular about vehicle parking). Room upgrades avail for nominal fee (includes appetizers and breakfast).

Review collected in partnership with this hotel

Helpful?
Thank F A
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear F A, Upgrading to the R Club is always a great idea and we are delighted you took advantage of feeling extra special. It was a pleasure to find your review and we thank you for sharing your comments. We hope you can join us again the next time your travels bring you to Houston and invite you to... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Casual sophistication with modern appeal are what you’ll find at the Royal Sonesta Houston Galleria. Our AAA-rated Four Diamond property is at the heart of it all with dining and entertainment all within close reach. A premier destination among area hotels, Houston Galleria is yours to explore when you stay with us. Settle into our Galleria hotel in any one of the 485 freshly revamped guest rooms and suites—all thoughtfully appointed with your comfort in mind. Host a meeting, throw a gala or say “I do” with over 50,000 flexible square feet to choose from—an ideal spot for hotels near the Galleria in Houston, TX. Wind down with a cocktail at Axis Lounge or indulge in the globally inspired, locally wired fare at ARA restaurant. From the laid-back atmosphere and state of the art amenities to fine dining and location, our hotel in Houston Galleria is the perfect place to work, gather, rest or retreat. It’s all here at the Royal Sonesta Houston Galleria hotel. ... more   less 

Additional Information about Royal Sonesta Houston Galleria

Address: 2222 West Loop S, Houston, TX 77027-3502
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: £97 - £239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Sonesta Houston Galleria 4*
Number of rooms: 485
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Sabre Hospitality Solutions, Cheap Tickets, Hotels.com, Priceline, Odigeo, HotelTravel.com, Travelocity and Jetsetter so you can book your Royal Sonesta Houston Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Houston Hotel Houston
Houston Intercontinental
Hotel Style:
#9 Luxury Hotel in Houston
#14 Business Hotel in Houston
#34 Romantic Hotel in Houston
#48 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Royal Sonesta Houston Galleria staff and other travellers.
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Questions? Get answers from Royal Sonesta Houston Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms were nice”
 of 5 bubbles drtigers, 30 Nov 2016 | Read review
“Even numbers have view of the highway”
 of 5 bubbles Melanie918, 29 Nov 2016 | Read review
“Request corner room for a bit "extra" space.”
 of 5 bubbles 928fa, 16 Nov 2016 | Read review
“Great location for fabulous restaurants, shopping and early morning walks.”
 of 5 bubbles LebaneseMan, 14 Nov 2016 | Read review
“The view from either side is terrible. Get a higher floor room to avoid the highway noise.”
 of 5 bubbles Travel_guy_opinion, 30 Oct 2016 | Read review
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