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Extended Stay America - Houston - NASA - Johnson Space Center

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Extended Stay America - Houston - NASA - Johnson Space Center
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112 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Start your review of Extended Stay America - Houston - NASA - Johnson Space Center
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Los Angeles, California
Reviewed 3 weeks ago

We were here on a mission and wanted somewhere clean, good, of great amenities and most importantly quiet. This hotel has it all and more. Our first meeting with the reception was completely warm and relaxing as receptionist gave us all the information we needed with a warm and friendly smile which made us relax and at ease. This was...

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Helpful?
Thank twilight464
Reviewed 25 March 2017 via mobile

This place smells like day old fish..the lady at front desk was rude. We booked a room with 2 beds. Received a room with 1 queen. We asked for a roll away for our daughter. The lady was real hateful and said if your husband comes down and pays $10.00 I'll give him a roll away and HE can take...

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Thank Baby2u
tyler
Reviewed 21 March 2017

Room was nice a seemed to remolded. Beds were a little hard but it was a nice hotel. The continental breakfast was simple but good. The compliant i have is the lady who checked us was not very pleasant and my husband and had to wait 15 minutes for her to show up but other than it was a nice...

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Thank amyuco
Manager_11525, Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Thank you for sharing your comments regarding your stay. We are pleased to read that you had a great stay at our hotel. However, it is disappointing to see that one of our staff members was not helpful. The proper customer service and communication shall be addressed to make sure this does not happen again. Once more, thank you for...

Reviewed 15 February 2017 via mobile

Beds were comfy, room was clean, our AC was probably on its last leg and needed to be replaced but it cooled enough for our stay. Staff was extremely helpful and assisted me with all needs I went to them about. Most important to me is the cleanliness and space in the rooms and they were great! Only flaw in...

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Thank Lady M
Manager_11525, Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Your feedback is important. Thank you for sharing. It is great to see you enjoyed your clean, comfortable room and the customer service provided by our staff. We will also have our maintenance engineer fix the A/C unit. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back...

Bay Area Houston, Texas
Reviewed 23 January 2017

Asst mgr Kristyn & front desk Anh were so helpful. Gave extra time & directions of places & the surrounding area. Marshall upon arrival brought all needed amenites The hotel was in excellent shape. Well kept up rooms & lobby.

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Thank kge575
Manager_11525, Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

The team and I appreciate your remarks. It is pleasing to read you were well accommodated by our staff. They will be informed on the excellent job they are doing assisting guests. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Reviewed 23 November 2016 via mobile

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Thank Phillip R
Manager_11525, Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Hawaii
Reviewed 23 October 2016

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Thank USValib
Manager_11525, Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Montgomery, Texas, USA
Reviewed 20 July 2016

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2Thank StewsReview
Manager_11525, Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Reviewed 9 July 2016 via mobile

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Thank CactusNaomi
Antwerp
Reviewed 6 July 2016 via mobile

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2Thank Time4Pizza
Manager_11525, Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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Questions & Answers

Questions? Get answers from Extended Stay America - Houston - NASA - Johnson Space Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Budget hotel”
amyuco, 21 Mar 2017 | Read review
“Ask the staff, they will help.”
kge575, 23 Jan 2017 | Read review
“Do not recommend.”
USValib, 22 Oct 2016 | Read review
“All the rooms of the 3rd floor are smoking”
StewsReview, 20 Jul 2016 | Read review
“No views other than the street and parking lot. Just smell the room before you accept it. Ours smelled terrible.”
  • Refrigerator door (mildew and rust)
  • The freezer door on the refrigerator (mildew and rust)
  • Ashtray in a no-smoking room
  • Rusted / slimy bathroom drain
  • Dirty, corroded bathroom faucet
887delmah, 10 Feb 2016 | Read review
5 of 5