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Residence Inn Houston Downtown/Convention Center

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Traveller (36)
Room & Suite (131)
Pool & Beach (19)
Ratings and reviews
Certificate of Excellence
  • Excellent42%
  • Very good35%
  • Average16%
  • Poor5%
  • Terrible2%
Travellers talk about
“valet parking”(18 reviews)
“front desk”(43 reviews)
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What's included
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
3 Star Hotel
The newly-renovated Residence Inn Houston Downtown/Convention Center is located in the heart of downtown and offers modern suites while keeping the ambiance of the historic Humble Oil building. Within walking distance of Minute Maid Park, the George R. Brown Convention Center, and the...
Offers from Residence Inn Houston Downtown/Convention Center
Special Offer: Member Rates
Hotel packages
Hotel deals
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Location and contact
904 Dallas St, Houston, TX 77002-6320
Hotel website
9.3 miles to Hobby Airport
151 restaurants are within a 0.25 mile radius
View nearby attractions and restaurants
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Reviews (268)
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255 results
Traveller rating
105
87
42
14
7
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105
87
42
14
7
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All reviewslight rail systemvalet parkingfront deskfull kitchenhomeless peopletoyota centermetro trainfree breakfast buffetinternational quilt festivalminute maid parkhouse of bluestwo bedroom suiteworld seriessocial hourhouston downtownbreakfast areafresh fruit
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1 - 5 of 255 reviews
Reviewed 2 days ago

I was attending a youth gathering in Houston the last week of June and sharing a room with another woman. I called to give them my Marriott # and asked about the accommodation. When I discovered that two senior citizens with joint and back issues...More

Thank CheerfulCheryl3
Reviewed 2 weeks ago

My experience staying at the property was terrible. Mr. Pete Shim the GM believed that he is the President of the United States. He harassed my family and friends and asked if they belong here. Terrible person with a evil heart. The front desk agents...More

1  Thank joneslarry590
Response from Jennifer K, Assistant General Manager at Residence Inn Houston Downtown/Convention CenterResponded 3 days ago

Thank you "joneslarry590" for your review. I am sorry that we did not exceed your expectations. I will share your comments with the appropriate teams to ensure that we make improvements where needed.

Reviewed 6 May 2018

We stayed at this property over the last three days for a tournament and it was a very good decision. The property is well maintained, a 5 - 10 minute walk to the convention center and compare to convention center connected properties it's a bargain....More

Thank Gary T
Response from Jennifer K, Assistant General Manager at Residence Inn Houston Downtown/Convention CenterResponded 3 days ago

Thank you "Gary T" for your kind words! Shhhhh! She is our secret weapon! We will make sure she is recognized and we hope we get the chance to host you again should your travels bring you back to Houston.

Reviewed 1 May 2018

Booked this hotel for $150/night to be close to concert venue. Weird layout with three Marriott properties in the same building . Hard to figure out where you are suppose to check in. Room was clean but spartan. Strange stains on the couch. $30 for...More

Thank Clyde C
Response from Jim Q, General Manager at Residence Inn Houston Downtown/Convention CenterResponded 1 May 2018

Thank you "Clyde C" for your review. I am sorry that we did not exceed your expectations. I will share your comments with the appropriate teams to ensure that we make improvements where needed. The valet parking fee is comparable to other hotels in the...More

Reviewed 18 April 2018 via mobile

Excellent option to stay in the downtown Houston area. Much better value for money than the neighbouring Courtyard. The evening social snacks and get together is a good touch. Only drawback is a lack of a restaurant in the hotel itself.

1  Thank Sanju_Chacko
Response from Jennifer K, Assistant General Manager at Residence Inn Houston Downtown/Convention CenterResponded 3 days ago

We are so happy you enjoyed your stay "Sanju_Chacko!" Thank you for your business and kind words!

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Breakfast Available
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$142 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Houston
#115 Business Hotel in Houston
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$142 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Houston
#115 Business Hotel in Houston
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (36)
Room & Suite (131)
Pool & Beach (19)
Dining (7)
Amenities (16)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
inthegarden
29 March 2017|
AnswerShow all 2 answers
Response from DABLAB | Reviewed this property |
I would beleive so, as this hotel is brand new in a wonderfully historic building. I dont recall see one though. Lots of closet space. Just the front desk. Not usually a fan of Residence Inn, this one us outstanding.
1
Vote
inthegarden
17 March 2017|
AnswerShow all 2 answers
Response from Traveltheorient | Reviewed this property |
I didn't see a hot pool... I believe the pool is heated all year around but to be on the safe side, I'd check with mgt....
1
Vote
Room Tips
"Pick a higher floor"
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"Liked the corner suite"
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"Hallways are long. Ask to be not far from the elevator."
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"Valet only parking. They don't take call ahead ticket # so you have to wait. Wait times were as much..."
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