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Residence Inn Houston-West University

Booking.comUS$168*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Residence Inn Houston-West University
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139 Reviews from our TripAdvisor Community

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Showing 133: English reviews
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Reviewed yesterday NEWvia mobile

We stayed here while visiting family on points. The hotel is in a great location. Rooms were clean and tidy. Full kitchen table to eat at, pots and pans silverware, dish soap microwave, full size refrigerator. The table has salt pepper sweeteners. Very homey. Couch bed comfortable. Easy to make a nice bed on floor with the couch cushions if...

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Helpful?
Thank Ann W
Denver, Colorado
Reviewed 4 weeks ago

I would ABSOLUTELY recommend this hotel to anyone. We are house hunting and needed a long term place to stay. I am a registered dietitian and am so impressed with the food offerings. Breakfast every morning (free) included oatmeal, soy milk, fruit, Greek yogurt, hard boiled eggs, and more. We had a happy hour with fruit and veggies one night...

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Helpful?
Thank Lauren M
NYC
Reviewed 5 March 2017

We were visiting our family in Houston. The Residence Inn was close by and fit the bill. The room was clean and the entire staff was helpful and friendly throughout our stay.The area, with the exception of construction next door, was quiet and we slept well. The free breakfasts were plentiful with various choices and coffee was available all day....

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Helpful?
Thank MPG47
Sasha S, Front Office Manager at Residence Inn Houston-West University, responded to this review

Thank you for sharing your experience at the Residence Inn Houston-West University through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER Marriott Rewards MEMBER your feedback will be shared with the team to...

Singapore, Singapore
Reviewed 3 February 2017

Room was clean, it has the usual amenities like gym and pool. Within walking distance to nice eateries. Free parking here which is pretty rare at Houston hotels. Experience some mischarging issues but the administrative staff was prompt and responsive which made the ordeal bearable.

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Helpful?
Thank June Y
Dresden, Germany
Reviewed 4 January 2017

Such a nice stay. Friendly and helpful staff all time. I stayed twice last week. Both apartments were clean and nice. Big bathroom and a super super comfy bed. Loved it. They stored my luggage during an appointment. Also Wifi was fast. I really like this place and will come back.

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Helpful?
Thank Thomas O
Sasha S, Front Office Manager at Residence Inn Houston-West University, responded to this review

Dear Thomas O, Thank you for responding to our survey, we are glad you enjoyed your stay with us and to exceed your expactations. Our staff will treat you the same way every time and we hope you come back to stay with us if your travels ever brings you back to Houston. Have a great day!

Southlake, Texas
Reviewed 2 January 2017

Needed a place for a few nights visiting family and this was one of the few suite hotels close, so even though not a member of the Marriott group, we chose this one. It was conveniently located, with an easy check-in. The front desk staff were very helpful and efficient. Room was clean and spacious, with an almost full kitchen,...

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Helpful?
Thank Danlock3215
Sasha S, Front Office Manager at Residence Inn Houston-West University, responded to this review

Dear Danlock3215, Thank you for responding to our survey, we are glad to hear you enjoyed your stay with us and we are happy to have taken care of you. We hope to see you again if your travels brings you back to Houston. Have a great day!

Houston, Texas
Reviewed 6 December 2016 via mobile

Needed hotel close to wedding & this was convenient, easy to park, clean, and a good price. Plenty of space in room. Delivered consistent Marriott quality. With a little more personal touch at check-in could have been a 5 rating. Easy to get to from Reliant Stadium using Buffalo Speedway.

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Helpful?
Thank Txtravelcampmor
Management response:

Hello, Thank you for taking the time to let us know how your stay was. We will definitely will look into ways of making our check ins more personal. Again, thank you for your feedback and we hope to see you next time you visit Houston!

Austin, Texas
Reviewed 21 November 2016

We arrived over 4 hours before check in time, but they had our room ready for us. Front desk staff was very warm and welcoming. The studio room was nice-- however, things could have been a bit cleaner- lots of hair on the couch pillows. Breakfast was also very average- only sugared cereals and the eggs tasted powdered. Potatoes had...

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Helpful?
Thank cyclist6049
Sasha S, Front Office Manager at Residence Inn Houston-West University, responded to this review

Dear cyclist6049, Thank you for taking the time to let us know how your stay was. We are happy to know that you enjoyed your stay and the way our staff treated you. We are looking into improving our breakfast quality and making sure our rooms are in great condition for all guest to stay in. We hope you stay...

Reviewed 2 October 2016 via mobile

Very nice, very clean, stylish and modern. My room looked just like the pictures. I was concerned bc they had just remodeled that I would get an older room. But it was perfect. The kitchen is fully stocked with utensils, serving dishes, and a couple of pots and pans. Also a dishwasher and condiments. The fridge is small but plenty...

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Helpful?
1Thank Carrie V
Management response:

Carrie, Thank you for taking the time to let us know how your stay was at out hotel. I am pleased to hear that you had a wonderful stay and I hope we serve you again next time you came back to Houston.

Los Angeles, California
Reviewed 15 September 2016

Room was spotless, bed was comfortable, and feather pillows delightful. The front desk staff were friendly and helpful, and the shuttle driver Arnold was a wealth of information, in addition to being a safe driver and getting me to my appointments timely. Good restaurants nearby, and a grocery if you don't want to go out. Very convenient to have breakfast...

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Helpful?
Thank wyndnskye

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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Questions & Answers

Questions? Get answers from Residence Inn Houston-West University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think they are all the same”
Danlock3215, 2 Jan 2017 | Read review
“ask for room on an upper floor”
cyclist6049, 21 Nov 2016 | Read review
“If the pricing is the same, ask for the larger room. I really enjoyed it feeling like a residence! (Two bedroom, two bath, etc).”
JeramieOK, 1 Aug 2016 | Read review
“Good Location, Friendly Staff, Good Breakfast”
mohanj338, 11 Jun 2016 | Read review
“higher floors more less noise”
RosalindB117, 9 May 2016 | Read review
5 of 5
Booking.com
US$168* /night
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TripAdvisorUS$168
Orbitz.comUS$174
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Prices are for 1 room, 2 adults
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