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All reviewsrice universityaverage courtyardsurface streetsbuffalo speedwaymarriott appfront deskroom was cleanbreakfast crewgreenway plazamaintained hotelhighly recommend staying herewithin milespool and hot tubthree roomsrecently stayed at this hotelstarbucks coffeesmall refrigerator
This is my favorite hotel in all of Houston area. Lots of restaurants, services, entertainment near
The people are the best part though. Meg, Caymon, Marcus, Jasmine, and even Jon (!) take great care.
Thank Mark H
Response from WUNICYGM, Guest Service Agent at Courtyard Houston-West UniversityResponded 29 October 2016
Thank you for the outstanding review!! As intended by our management, we strive to provide service so memorable to all our guest and we are delighted that a lot of our staff has done so!
My room was clean and comfortable. They were very accommodating given that we arrived before check-in time. The staff was friendly and excellent with all our requests. Would definitely stay there again.
Response from WUNICYGM, Manager at Courtyard Houston-West UniversityResponded 25 September 2016
Thanks for your outstanding review! Its feedback like yours that helps to inspire and motivate each day! We hope you'll visit us again soon and thanks again!
Last time I reviewed this hotel, it was my preferred stop in this part of the city. Now, I'm going to have to reshuffle my preferences to see what I can do.
Marriott and Courtyard are my typical "go to" hotel during work travel and...More
Thank Scott T
Response from WUNICYGM, Guest Service Agent at Courtyard Houston-West UniversityResponded 18 September 2016
I do apologize for the inconvenience! I do see that you have been staying with us since 2014 and your company is one of our top accounts. We value your review and have taken the A/C and odor situation to a manager's attention....More
The CY Marriott West University is my go to hotel when I'm in Houston for work! The location is great but the people and service are excellent! I've stayed at this property numerous time in the last 12 months and the service and amenities have...More
Response from WUNICYGM, Front Desk Service Agent at Courtyard Houston-West UniversityResponded 17 September 2016
Thank you for such a courteous review about the Courtyard by Marriott West University! We strive to provide service so memorable to all of our guest and I am ecstatic to hear that we have went above and beyond for you! We do hope...More
We were staying in Galveston, and we thought we would find a decent hotel in the downtown Houston area near restaurants, museums and not too far from the airport to stay our last 2 nights. Couldn't have asked for a nicer place! Staff, especially James,...More
Response from WUNICYGM, Front Office Manager at Courtyard Houston-West UniversityResponded 16 September 2016
Thank you for your outstanding review!!! I shared this with james and he said thanks a ton! We hope to see you again soon!
Response from EdithK597 | Reviewed this property |
It is away from a main road with several restaurants. If you go right out of the parking lot and walk 3-4 blocks (no sidewalk-- wide, grassy right-of-way) you come to the road. I walked it (daytime), felt safe. Hope this... More
It is away from a main road with several restaurants. If you go right out of the parking lot and walk 3-4 blocks (no sidewalk-- wide, grassy right-of-way) you come to the road. I walked it (daytime), felt safe. Hope this helps.
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"1st Floor with a pool view was quiet, private and a decent view of the nicely maintained landscaping."