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Hilton Garden Inn Houston Galleria Area

659 reviews
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Traveller (7)
Room & Suite (15)
Pool & Beach (7)
Overview
  • Excellent55%
  • Very good27%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“galleria area”(47 reviews)
“men's club”(10 reviews)
“front desk”(69 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.0 Star Hotel
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Offers from Hilton Garden Inn Houston Galleria Area
Special Offer: Double Points, Every Stay
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Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (659)Write a Review
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All reviewsgalleria areamen's clubfront deskgreat hotelwalking distancefamily weddingparking garagerooms were cleanmile radiusstaff was very friendly and helpfulgreat staythe hotel staffbusiness travelersbusiness centerhotel is locatedconvenient locationeasy access
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141 - 145 of 627 reviews
Reviewed 12 July 2016

Arrived in Houston yesterday after very long flight from Auckland New Zealand. Front desk was helpful and relaxed into reasonably comfortable rooms. Out the door at about 9:00am this morning passed cleaners in hallway thinking all was well. Arrived back at 9:30pm to find rooms...More

2  Thank MarkMandeno
Response from GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria AreaResponded 18 July 2016

Thank you for your review. Our housekeepers do clean each room daily. I apologize that we did not clean your room that day and will follow up to make sure the issue has been resolved. We hope to have another chance to serve you in...More

Reviewed 11 July 2016

Excellent business hotel. The staff - just phenomenal! Robert Reid - OUTSTANDING! Susan Duncan & Arman (front desk) Incredibly accommodating and helpful! This is my home away from home and it is solely because the staff constantly makes me feel welcomed and appreciated.

Review collected in partnership with Hilton Garden Inn
Thank Nancy W
Response from GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria AreaResponded 19 July 2016

Thank you for your excellent review. I agree that Robert, Susan, and Arman are shining stars on our team and will share your positive feedback. We appreciate your business and hope to serve you again in the future!

Reviewed 9 July 2016 via mobile

The best staff and very friendly. The location was great next to Galaria mall and in the middle of houston One of the best in his categery,the staff very helpful and smily, the hotel is very clean and comvortble I recomend for every body to...More

Thank anm360
Response from GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria AreaResponded 19 July 2016

We appreciate your review! I am pleased to hear you enjoyed your stay overall and that our staff took great care of you. We hope to serve you again soon!

Reviewed 7 July 2016

I had a great 4th of July weekend stay at this hotel. The staff especially Michael that works the evening shift was so helpful, amazing and super helpful. The test of the staff were great as well. The only downfall for me was the pool...More

Review collected in partnership with Hilton Garden Inn
1  Thank shaleciah
Response from GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria AreaResponded 19 July 2016

Thank you for your great review. I agree that Michael is a shining star on our team and will share your positive feedback with the team. We appreciate your business and hope to serve you again in the future!

Reviewed 2 July 2016 via mobile

My family stayed here one night in July. We checked in at 9pm and left early. The hotel was nice and the staff was friendly. The room was clean. This hotel is very close to the galleria mall and many other things. There was a...More

Thank Brandy M
Response from GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria AreaResponded 5 July 2016

Thank you for your positive review! I am pleased to hear our hotel worked out so well for you. We look forward to hosting you again in the future!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$98 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Family Hotel in Houston
#21 Romantic Hotel in Houston
#52 Business Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Family Hotel in Houston
#21 Romantic Hotel in Houston
#52 Business Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (7)
Room & Suite (15)
Pool & Beach (7)
Dining (5)
Hotel & Grounds (29)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Linda H
24 April 2017|
AnswerShow all 2 answers
Response from GMHGIGalleria | Property representative |
Our mattresses are Serta Perfect Sleepers and are quite comfortable!
0
Votes
sfdisch7
26 May 2016|
Answer
Response from GMHGIGalleria | Property representative |
We do have a charge for parking, and we are pleased to offer one of the lowest rates in the Galleria area.
-1
Votes
danielle p
14 April 2016|
Answer
Response from GMHGIGalleria | Property representative |
We are located about 6 miles from that part of town.
0
Votes
Room Tips
"It is a Hilton so expect fine lodging"
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"Request a lower floor room."
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"All rooms were equally well situated, ice machines on every floor away from guest's rooms, no noise, nice..."
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"Ask for a quiet room"
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