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Courtyard Houston by The Galleria

470 reviews
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Traveller (54)
Room & Suite (41)
Dining (3)
Overview
  • Excellent52%
  • Very good32%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“front desk”(78 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
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Rooms
4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (470)Write a Review
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All reviewscourtyard marriottfront desktypical courtyardsage roadhotel of choiceparking garagerooms were cleanwalking distanceconvenient locationgreat customer servicehotel is locatedbusiness hotellobby areagreat staythe entire staffexcellent hoteli highly recommend this hotel
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131 - 135 of 449 reviews
Reviewed 26 July 2017

I thought this trip wasn't going to be fun when the first person who checked me in programed my keys wrong. Thanks to Ashley (I believe, young African American women who works mostly afternoons)... She saved my trip and experience. I been thinking of switching...More

Review collected in partnership with this hotel
Thank lande2016
Response from General M, General Manager at Courtyard Houston by The GalleriaResponded 28 July 2017

Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard...More

Reviewed 26 July 2017

Staff was very helpful with special room request - the room they intended wasn't ready yet, but quickly got another defeathered. Staff recommended nextdoor Tango and Malbec, which was fun, with good food and drinks. Parking convenient, though you do have to drive everywhere.

Review collected in partnership with this hotel
Thank 5clg
Response from General M, General Manager at Courtyard Houston by The GalleriaResponded 28 July 2017

Thank you for taking the time to share your recent experience with us. We are delighted that you enjoyed our friendly staff. We hope to have the opportunity to welcome you again, and we’ll strive to make your future stays worthy of five stars.

Reviewed 26 July 2017

We had a wonderful stay. The room was clean, spacious and comfortable. The hotel is a short walk to the Galleria Mall. The staff did an excellent job of suggesting restaurants and bars to fit our needs. When we return to Houston we will return.More

Review collected in partnership with this hotel
Thank krwreschner
Response from General M, General Manager at Courtyard Houston by The GalleriaResponded 28 July 2017

We appreciate you choosing us to host you for your recent trip. We love it when our guests take the time to share a review of their experience are thrilled that from your review that we were able to provide you with a five-star experience....More

Reviewed 26 July 2017

I've stayed at 6-7 Galleria area hotels and this was one of the worst values for money. The room stank, the furniture was cheap, parking is extra (common for the area) but instead of being connected to the hotel levels you still have to go...More

Review collected in partnership with this hotel
Thank kstewart10
Response from Nick G, Front Office Manager at Courtyard Houston by The GalleriaResponded 26 July 2017

Dear Kstewart10, Thank you for sharing your review of your recent stay. We're sorry that your stay didn't live up to the expectations of the Galleria area. Our goal is to provide a clean, friendly, comfortable atmosphere and it appears that we have fallen short...More

Reviewed 25 July 2017

I alaways stay at this location when I'm in Houston. Walking distance to the mall and other attractions. Very clean and quiet every time. Front desk is always helpful and professional. I would recommend this hotel to anyone.

Review collected in partnership with this hotel
Thank smitty2013
Response from General M, General Manager at Courtyard Houston by The GalleriaResponded 28 July 2017

Smitty, Thank you for taking the time to share your experience with us! We are glad to hear the positive feedback regarding your five star trip to Courtyard Houston by The Galleria. We look forward to welcoming you back again on your next trip.

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$112 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in Houston
#54 Business Hotel in Houston
#60 Family Hotel in Houston
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$112 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in Houston
#54 Business Hotel in Houston
#60 Family Hotel in Houston
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (54)
Room & Suite (41)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jiasay
15 October 2016|
AnswerShow all 2 answers
Response from Dre M | Reviewed this property |
I'm sorry we didn't eat breakfast as we slept in each day
0
Votes
jiasay
15 October 2016|
AnswerShow all 2 answers
Response from Cody L |
Parking is a flat fee of $19 per day. In/out privileges
0
Votes
Richard S
28 February 2015|
AnswerShow all 3 answers
Response from 0504Traveller | Reviewed this property |
I am also not sure about the shuttle but the Galleria is really close by. About a 2.5 block walk (depending on which entrance you take)
0
Votes
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12
Room Tips
"high floors are quieter - ask for a room not overlooking the alley"
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"Heater control on the Wall was difficult to operate. It took a while to learn to hold the up or down temp..."
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"avoid sixth floor awful view over parking lot"
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"higher floors offer a view of the city"
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