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Doubletree Hotel Houston Downtown

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Doubletree Hotel Houston Downtown
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997 Reviews from our TripAdvisor Community

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Showing 958: English reviews
Grapevine,
Reviewed 2 days ago NEW

I stayed in room 2020 and the roof leaked and showed water stains. The carpet has stains and appeared to not be cleaned. The staff is rude and seemed overwhelmed. I have photos to show everything listed above. Please save your money and stay somewhere else.

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Helpful?
Thank 937KC
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for taking the time to provide such valued feedback. Please accept my sincere apology for the condition you found in your room. My property operations director actually responded to this issue from your recent survey and has found and corrected the problem, so the next guest is assured of not having a repeat occurrence. I am particularly concerned...

Houston, Texas
Reviewed 2 days ago NEW

Excellent reception, good location, and thinking on staying at this hotel in 2017. Will also recommend this hotel to my friends and colleagues. The hotel had easy access and close to so many amenities

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Helpful?
Thank joseaI5092WC
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

WOW, thank you for your wonderful comments and detailed feedback! Recommendation to friends and colleagues is the ultimate compliment and I want you to know how much we genuinely appreciate your vote of confidence. It's something we work to secure, each and every day, with each and every guest. It's nice to hear when we deliver on our guest expectations!

Lafayette, Louisiana
Reviewed 2 days ago NEW

Spent my birthday weekend here. The experience was epic the hospitality was great I would definitely recommend this hotel and encourage anyone looking for a great experience this hotel is the one!!!!!

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Helpful?
Thank annetteh641
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Happy Birthday and thank you for allowing us to take part in your special occasion! an "epic" hospitable experience is what we desire to deliver to all our guests. We're her for all of your special occasions, or if you just want a weekend getaway, we are here to accommodate you!

Beaumont, United States
Reviewed 2 days ago NEW

We stayed at this hotel in regard to going to a concert. The staff was extremely friendly and cooperative. I would recommend this hotel! The room was very, very clean and everything expected was in place!

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Helpful?
Thank jamesmO606SD
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

We strive to create rewarding experiences for all our guests, which we hope will prompt them to recommend us to others, like you have so graciously stated you will do. We appreciate your comments and hope to have you stay with us again soon!

San Sebastian
Reviewed 3 days ago NEWvia mobile

My second stay here. Very pleasant and professional staff. Comfortable bed and room, great location for downtown needs. Hilton Honors helped. Free coffee at restaurant front desk was a pleasant surprise.

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Helpful?
Thank David S
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for being one of our many repeat guests and for taking the time to share your experience. We strive to be the home away from home, for many of our frequent business travelers and it's feedback like this, which lets us know how we are doing. Thank you again and we look forward to being of service during...

Houston, United States
Reviewed 4 days ago NEW

Average hotel in Houston Downtown. Rooms are clean and internet access is fast; however, hotel is not at the center of downtown and you need to walk if you need to go somewhere. there is a shuttle but no schedule is shown or advertised to customers. They need to work on that!!

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Helpful?
Thank T9609JVchristianm
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for your feedback on your recent stay with us. Our housekeeping team works hard every day, to ensure our guests have clean and comfortable accommodations. We upgraded our internet some time ago and it's good to hear that you were able to enjoy your browsing experience. As for our shuttle service, it is on demand so we can...

Houston, United States
Reviewed 4 days ago NEW

The DoubleTree by Hilton in Downtown Houston is an excellent location to have a party or large meeting. The banquet rooms was beautifully decorated, the food was perfect and service was the best. We (our company) will certainly be going back!

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Helpful?
Thank lyndan300
Beaumont, Texas
Reviewed 6 days ago NEW

Visited for a downtown concert. Great location for theatre. Friendly staff. Clean, but after 11:00 PM (after our show) had to walk over to the Hyatt for a snack. No vending or bar. Also $30 for parking is steep.

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Helpful?
Thank Braditha
Kyle, Texas
Reviewed 1 week ago NEW

Staff and the breakfast are awesome! Rooms are nice, but nothing to set them above any others. Should at least have a mini fridge. Bed is very comfortable. Walking distance to concert district. If you have business or please in the downtown area, then this is the place to stay.

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Helpful?
1Thank brianwE2804KZ
Militza O, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for taking the time to respond to this review. We are conveniently located near different venues for our business or leisure and our guests take advantage of this. We are so happy to hear you got to see how awesome our team is. We do have refrigerators & microwaves upon request and they're complementary for future stays let...

Houston, Texas
Reviewed 1 week ago NEW

The staff was very friendly, room was a big, comfortable and clean. The location is perfect, right on downtown. The only cons is that valet parking is $30.00. I wish there were more parking options. Other than that everything was great!

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Helpful?
Thank Casco07
Militza O, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are happy to hear you enjoyed your stay and got to experience how friendly our staff is. As with any hotel located downtown, parking is very limited but we do stay competitive with our prices. We hope to see you back soon!

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Doubletree Hotel Houston Downtown

Address: 400 Dallas St, Houston, TX 77002-4777
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: £79 - £229 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Houston Downtown 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Doubletree Houston
Houston Doubletree
Hotel Style:
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Houston Downtown staff and other travellers.
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Questions? Get answers from Doubletree Hotel Houston Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms were good.”
 of 5 bubbles super502002, 30 Oct 2016 | Read review
“Had a road facing room which was very quiet and right on a corner. Not a lot of lighting in the room”
 of 5 bubbles deirdrem142, 28 Sep 2016 | Read review
“Corner rooms in the triangle probably aren't the best for families or more than 2 people.”
 of 5 bubbles itstherooster, 11 Sep 2016 | Read review
“Ask for a room that faces the office buildings' view, not the parkway”
 of 5 bubbles afreebing, 17 Jun 2016 | Read review
“Know parking is $30/night”
 of 5 bubbles Sailright, 12 Jun 2016 | Read review
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