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    DoubleTree by Hilton Hotel & Suites Houston by the Galleria

    5353 Westheimer Rd, Houston, TX 77056-5474
    +1 855-605-0318
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    03/12/2017 04/12/2017
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    US$157Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$125
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    US$130
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    Traveller (149)
    Room & Suite (80)
    Dining (12)
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    Overview
    • Excellent56%
    • Very good20%
    • Average11%
    • Poor7%
    • Terrible6%
    Travellers talk about
    “double tree” (43 reviews)
    “front desk” (72 reviews)
    “full kitchen” (15 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Pets Allowed
    Wheelchair access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria
    Special Offer: Breakfast for $1
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (612)
    There are newer reviews for DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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    461 - 465 of 581 reviews

    Reviewed 4 August 2016 via mobile

    Beautiful hotel for a wedding, our friend's held their ceremony and reception in two different rooms on the top floor, stunning views of Houston! Our room was clean, bathroom felt a bit outdated but nothing to be upset about!More

    Thank Mandy M
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 5 August 2016

    Dear Mandy M, Thank you for taking the time to share your review of your stay with us at DoubleTree Houston Galleria. We're happy to hear you enjoyed a wonderful wedding ceremony with your friends at our hotel. Our number one goal is to ensure...More

    Reviewed 3 August 2016

    For this I had a good time I thank u for the cake and the nice way ppl were all in all it was a good stay there were so many nice staff and the area was nice as well the galleria was right next...More

    Review collected in partnership with DoubleTree by Hilton
    Thank chanctonj
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 4 August 2016

    Dear chantonj, Thank you for sharing your review of your memorable birthday stay with us in Houston. It is a pleasure to read that our team members went out of their way to provide excellent service and ensure that you enjoyed a wonderful birthday celebration....More

    Reviewed 3 August 2016

    This hotel is strongly recommended for family's stay. The location is pretty good because of easy access to big shopping malls and traditional meals restaurants. Services provided are excellent. The rooms are well equipped for family use. Environment is kid friendly with cookies given to...More

    Review collected in partnership with DoubleTree by Hilton
    Thank 894remib
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 4 August 2016

    Dear 894remib, Thank you for sharing your review of DoubleTree Houston Galleria. We appreciate your strong recommendations to our future guests regarding our excellent location in close proximity to a large variety of shopping at the Galleria and tons of options for local dining. Our...More

    Reviewed 3 August 2016

    Do not rely on digital check in; the descriptions of the rooms are not accurate or the room could be non-existent and not available upon arrival. If you are a HHonors members, it might be worthy to be aware that there are designated room for...More

    Review collected in partnership with DoubleTree by Hilton
    Thank Maeishes
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 4 August 2016

    Dear Maeishes, Thank you for taking the time to share your feedback of your stay with us in Houston. We regret to read that your experience was less than satisfactory and our team will be more than happy to speak with you in greater detail...More

    Reviewed 3 August 2016 via mobile

    I am really disappointed with the kitchen in the room. It was empty ( no kitchen accessories). When I called to get some they sent me 3 sets of dishes. I asked for a pan and a spatula ( to make scrambled eggs and quesadillas)....More

    Thank MBMJ2013
    Response from Jennifer F, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 4 August 2016

    Dear MBMJ2013, Thank you for taking the time to provide feedback regarding your stay. We do provide basic utensils in the suites and can provide additional items upon request. I apologize that we did not meet your expectations and provide the items in a timely...More

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$100 - US$240 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Luxury Hotel in Houston
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 476
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travelocity, Hotwire, HotelQuickly, Cheap Tickets, getaroom.com, TripOnline SA and Cancelon so you can book your DoubleTree by Hilton Hotel & Suites Houston by the Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Doubletree Suites By Hilton Houston By The Galleria Hotel Houston ,
    • Doubletree Hotel Houston ,
    • Doubletree Houston
    Add Photo Photos
    Traveller (149)
    Room & Suite (80)
    Dining (12)
    Pool & Beach (5)
    Hotel & Grounds (112)
    Business Centre & Event Rooms (16)
    Bathroom (12)
    Nearby
    Hotel Derek Houston Galleria
    1,295 reviews
    .73 miles away
     
    Hotel Indigo Houston at the Galleria
    639 reviews
    .28 miles away
     
    Westin Galleria Houston Hotel
    996 reviews
    .26 miles away
     
    Royal Sonesta Houston Galleria
    1,155 reviews
    .72 miles away
     
    Nearby Restaurants
    Peli Peli Galleria
    905 reviews
    .32 miles away
    Truluck's Steak & Stone Crab
    635 reviews
    .07 miles away
    The Capital Grille
    362 reviews
    .05 miles away
    The Burger Palace
    183 reviews
    .12 miles away
    Nearby Attractions
    The Galleria
    4,151 reviews
    .38 miles away
    Water Wall
    1,073 reviews
    .51 miles away
    Ice at the Galleria
    154 reviews
    .49 miles away
    A.D. Players
    39 reviews
    .19 miles away
    Ask a question
    Questions & Answers
    JESSE G
    12 March 2017|
    AnswerShow all 4 answers
    Response from 5353HOU | Property representative |
    relatively convenient- it is about 8 miles - 15 - 20 minutes by car.
    0
    Votes
    lunchpie
    Short story: Omg, I was walking from the front desk trying to get token for a wash. The Manager thought I was off the street and the manager called the police to put me out the Hotel. Long story: December 3, 2016. About 2pm The Manager On Duty ( and 3 other employees called the Houston Police to have me extracted from the hotel. Even thou I made it clear to them that I am and have been a guest in the hotel many time before. These 4 employees followed me about the hotel. One of them followed me into the men's room while I was sitting on the toilet. This went on for 20 - 30 mins then houston police showed up. Omg they called HPD! In the Lobby in front of guests the 4 of them and the police surround me in a attempt to subdue fashion. (at one point the office threatened to put hand cuffs on me) Finally the valet person who parked my car name Mrs. Treasure (African American woman) walked over close enough for me to see her. I then pointed to her for help. I spoke out "help me please, tell them you parked my car" Treasure assured them I was a guest. Just when I thought it was over the (MOD) Guest manager asked the officer to be sure I was a guest and escort me to my room. (My Laundry was still in the washer on the 2nd floor awaiting to be washed) when me and the officer got to the room I knocked on the door after 3mins or so my wife woke out of her sleep and opened the door. she was frightened when she saw me standing with the officer. We were so upset with what happened we cut our stay short and checked out. ‎OMG, I left my laundry in the washroom at the Doubletree. Class Action.
    12 December 2016|
    AnswerShow all 3 answers
    Response from lunchpie |
    Not True sir, I did give my info, more than once and even after I did, your manager didn't believe me. She had HPD to escort me to my room. So please stop trying to cover this mistake and start providing adequate customer... More
    0
    Votes
    SuzyTexas2step
    26 November 2016|
    AnswerShow all 3 answers
    Response from williamscott1129 | Reviewed this property |
    We didn't notice any smoke smells in the a/c ducts in either bedroom or living room. i do think in the bathroom there is a small duct that runs between all floors and someone could have been smoking in their bathroom above... More
    1
    Vote
    Room Tips
    "clean rooms very spacious"
    Read review
    "Rude customer service Mr Johnson"
    Read review
    "Choose a high floor for the view and get a suite with at full kitchen as they are larger and reasonably..."
    Read review
    "choose the highest floor, great views especially the North side"
    Read review
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