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Houston Airport Marriott at George Bush Intercontinental

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#44 of 499 Hotels in Houston
GreenLeadersBronze level
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1 room 2 adults 0 children
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Houston Airport Marriott at George Bush Intercontinental
Houston Airport Marriott at George Bush Intercontinental
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297 Reviews from our TripAdvisor Community

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Showing 277: English reviews
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Minneapolis, MN
Reviewed yesterday NEW

I stay in a LOT of hotels, mostly Marriott brand, so I know whats average and what exceeds. This property was completely redone last year. Not a partial redo where they put in new carpet and beds, this looks to be a nearly total gut job. Everything is new. The room was the new Marriott layout / colors without a...

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Helpful?
Thank lucycan
Reviewed 1 week ago NEW

The hotel its in a good location, old property with some improvements needed. The executive launch its well kept and has a good variety of snacks and drinks, very friendly staff in the launch. Check in process its slow even for elite members.

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Helpful?
Thank Ronald N
Cameron S, Front Office Manager at Houston Airport Marriott at George Bush Intercontinental, responded to this review

Dear Ronald N, Thank you for taking the time to share your feedback regarding your stay at the Houston Airport Marriott. I'm pleased to hear that you enjoyed the MClub and service. Taking care of our guests is one of our top priorities. I am sorry to hear that you experienced a delay in checking in with us. We try...

Miami, Florida
Reviewed 1 week ago via mobile

I had several hours to kill so I decided to take the subway at George Bush international and get off at the Marriott stop. I couldn't believe my eyes on how long it took me to get the bartender's attention her name was Katie. Finally when she walked over I put in my order for a margarita and she serves...

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Helpful?
Thank peppopat
Management response:

Good Morning, My name is Mary and I am the Food and Beverage Operations Supervisor at the Houston Airport Marriott. I wanted to reach out to you regarding the feedback you provided from your recent stay with us. I am so sorry that your service was poor during your stay. I have spoken with Katie, and coached her as well...

Reviewed 1 week ago via mobile

Staff is nice, no laundry, no restaurant,no refrigerator , supper noisy( right over flight patterns).Do not think I will stay again.There are other hotels that you can get for the same price with it quite and more amenities for the same amount of money

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Helpful?
Thank Vicki J
IAH_Marriott, Executive Administrative Assistant at Houston Airport Marriott at George Bush Intercontinental, responded to this review

Dear Vicki J, Thank you for taking the time to share your recent experience at the Houston Airport Marriott with us. While it was a pleasure having you here as our guest, your feedback regarding the lack of laundry, restaurant, refrigerator, and noise caught my attention. I am very sorry to hear of your experience with the noise level. I...

Reviewed 1 week ago

I missed a connection and had to overnight. The airline offered a hotel room at a ramada inn miles away. They said there were no rooms at the Marriott. I looked and found this room and grabbed it. The corridors are confusing. They are color coded and for those who are color challenged it can be tough. My stay was...

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Helpful?
Thank GISGoddess
IAH_Marriott, Executive Administrative Assistant at Houston Airport Marriott at George Bush Intercontinental, responded to this review

GISGoddess, Thank- you for your valued feedback. It is comments like yours that give us the opportunity to learn from our mistakes so that we can better serve you. I understand your frustration and I can not apologize enough for the inconvenience this must have caused you. We take your feedback very seriously and rest assured that these comments have...

California
Reviewed 1 week ago

It was an average hotel at airport. However, a bartender at Lobby lounge was really rude. I've ordered BLT and took about 20mins. So asked him who took an order from me(remember his name was Francis or Francisco) could you check it for me, and he said I DO NOT DEAL WITH THE KITCHEN! Not even said sorry... After that,...

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Helpful?
Thank YSB1983
Management response:

Good Afternoon, My name is Mary, and I am a Food and Beverage Operations Supervisor at the Houston Airport Marriott. On behalf of my team I would like to extend to you a most sincere apology for the service you were given at your recent stay. There is simply no excuse for the service that you were given, and please...

New Orleans, Louisiana
Reviewed 2 weeks ago

We checked into this hotel for Superbowl weekend, as it was a good value. Although it was a thirty minute ride from the festivities, it was still located in an area that was filled with various food establishments and quite easy to get to the different highways. The staff was pretty friendly. The food at the hotel's restaurant was tasty...

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Helpful?
Thank MsMarie517
Reviewed 2 weeks ago via mobile

If you have an overnight at IAH, this is the hotel you choose! Great room, nice bar and restaurant, very friendly and helpful staff! Value for money! Hotel is linked to all the terminals by a free subway train. Very easy and relaxing

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Thank JanOsloNOR
Salina, Kansas
Reviewed 2 weeks ago via mobile

The room was a bit overpriced and was pretty standard as far as size, cleanliness, etc... The team system in the basement was very convenient. What made the stay special was every staff member I came in contact with. Check in...wait staff...check out...everyone was extremely friendly and engaging. Other hotel chains could learn from this bunch!

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Helpful?
Thank Kevin P
Schenectady, New York
Reviewed 2 weeks ago

100% agree with all reviewers on its convenience. For a quick stay you can't beat the ease to/from the airport. There's 24hour room service, also. But I traveled here w. my wife who was on business. So I spent 3 nights at this hotel and felt trapped at the airport. Which basically I was b/c there is NO place to...

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Helpful?
1Thank kaelap

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Houston Airport Marriott at George Bush Intercontinental

Address: 18700 John F Kennedy Blvd, Houston, TX 77032-5022
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: £111 - £241 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Houston Airport Marriott at George Bush Intercontinental 3.5*
Number of rooms: 565
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Also Known As:
Marriott Houston Airport At George Bush Intercontinental Hotel Houston
Intercontinental Houston Airport
Houston Marriott
Hotel Style:
#14 Green Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Houston Airport Marriott at George Bush Intercontinental staff and other travellers.
17 questions
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Questions? Get answers from Houston Airport Marriott at George Bush Intercontinental staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“7th floor in south tower is top”
 of 5 bubbles lucycan, 22 Feb 2017 | Read review
“If you are on Floor 1, ask for an inside room. The inside rooms have patios.”
 of 5 bubbles MsMarie517, 8 Feb 2017 | Read review
“In the middle of IAH, great for layover”
 of 5 bubbles matthC9169KP, 2 Feb 2017 | Read review
“The only place I will stay in the Airport area!!”
 of 5 bubbles 515wlp, 17 Jan 2017 | Read review
“Stay away from the hallway, and if you want a tub, ask for it.”
 of 5 bubbles lorianafonken2014, 17 Jan 2017 | Read review
5 of 5