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Hilton Houston Plaza/Medical Center

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Hilton Houston Plaza\/Medical Center
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593 Reviews from our TripAdvisor Community

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Showing 577: English reviews
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Rochester, New York
Reviewed 2 days ago NEW

Unfriendly check in. Positive personalities are greatly lacking when checking in. My room was given to someone else so the front desk had me sit down and wait until the Supervisor was called to see when my room was ready. I booked this room the end of Dec 2016 , staying 4 nights and treated this way. Finally, they gave...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gail G
Arlington, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 25 December 2016 via mobile

This hotel is undergoing renovations and it does need it. It is very clean - well kept - just worn... What ever hotel issues may be happening die to the renovation are more than made up by the staff. As a business owner and a Hilton Diamond member who stays 60-nights a year in hotels I have NEVER came across...

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2Thank BrianTheTraveler77
About Hotel's Favourite Review
Arnaudville, Louisiana
Reviewed 4 days ago NEW

I would highly recommend this property. Very pleased with staff and rooms. Shuttle service makes it so easy to get around. we have been staying here every 3 weeks. My Mom is a patient at MD Anderson it's convent just around the corner from the hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 14celestew
El Paso, Texas
Reviewed 4 days ago NEW

Rooms very spacious, clean and comfortable. The staff was very courteous and knowledgeable of surrounding are. Check in and check out flawless. Only thing I would of liked was the garage fees should be free for guests. Not the valet just standard parking. Aside from that thank you Hilton for a great stay!

Review collected in partnership with Hilton Hotels & Resorts
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Thank phillipr911
Palm Springs Ca., United States
Reviewed 6 days ago NEW

I had a great experience on my most recent visit to Houston. The Hilton Plaza was a very important part of the equation. The room was immaculate and very spacious and luxurious. The food for the business meeting was raved about by all that attended. Location fantastic and all of the staff were pleasant, cheerful and attentive to every need.

Review collected in partnership with Hilton Hotels & Resorts
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Thank douglasb508
Miami, United States
Reviewed 6 days ago NEW

Totally impressed by the facility and the tremendous courtesy of the staff. Restaurant and waiting staff were great. Folks at the front desk were helpful throughout and the cleaning staff did a first class job.

Review collected in partnership with Hilton Hotels & Resorts
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Thank michaellA9903NP
San Antonio, Texas
Reviewed 1 week ago NEW

Overpriced. For the price you'd expect updated bathrooms and very few cosmetic issues but this was not the case all over the hotel. The online check in process was a waste of time. Still had to go through typical checkin at the front desk. Only good thing about that was I got to choose my room. Electronic key didn't work...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Andy A
Management response:

Dear Andy A, We do apologize for your underwhelming experience. We have reviewed your feedback with our team in order to properly have this addressed. We do hope you allow us another opportunity to provide you with a great experience which we know you will have, should you choose to return. Thank you for staying with us. Sincerely, Melissa Sical...

Montreal, Canada
Reviewed 1 week ago

Followed another posts' recommendation and asked for a "renovated room" (15th floor and higher). Very comfortable suite. Spacious. Pleasantly decorated. Bed and pillows are great. Breakfast is filling and offers a nice spread. Location is key - a quick walk to most major clinics. Very quiet. Beautiful view of Downtown Houston from the room. Tried to go to the terrasse...

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Thank paokhab
Chandler, Texas
Reviewed 1 week ago

Very nice accommodation And the staff was very helpful look forward to staying the next time we come to town the staff was great and very helpful they even had a shuttle which was very handy and helpful very safe courtesy driver

Review collected in partnership with Hilton Hotels & Resorts
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Thank raphelh2017
ABILENE, United States
Reviewed 1 week ago

This building is a "Hilton" only on the name posted outside. Most of the building is an 80's cliché but without the attention to detail in its upkeep. The rooms have great beds but I have stayed in nicer Motel 6's with regard to the attention to detail with room maintenance and upkeep. How this place can call itself a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jared G
Management response:

Dear Jared G, We do apologize for your underwhelming experience. We have reviewed your feedback with our team in order to properly have this addressed. We do hope you allow us another opportunity to provide you with a great experience which we know you will have, should you choose to return. Thank you for staying with us. Sincerely, Melissa Sical...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilton Houston Plaza/Medical Center hotel is located in the heart of the Texas Medical Center, the largest medical facility in the world, and is on the doorstep of Rice University. We offer complimentary shuttle service around the extensive medical center complex and surrounding areas.Our rooms and 720-sq.ft. suites provide views of the Houston skyline, and we host two onsite dining options for your breakfast, lunch and dinner needs. ... more   less 

Additional Information about Hilton Houston Plaza/Medical Center

Address: 6633 Travis St, Houston, TX 77030-1308
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: £96 - £242 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Houston Plaza/Medical Center 3.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Hilton Houston Plaza Hotel Houston
Houston Hilton
Hotel Style:
#67 Romantic Hotel in Houston
#143 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Houston Plaza/Medical Center staff and other travellers.
1 question
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Tulsa, Oklahoma

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Questions? Get answers from Hilton Houston Plaza/Medical Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“15th floor or higher”
 of 5 bubbles paokhab, 18 Feb 2017 | Read review
“Use Checkin to pick a room! I think app or web can both do that.”
 of 5 bubbles Frugalman2013, 6 Feb 2017 | Read review
“Pick a high floor with a view of Rice Stadium”
 of 5 bubbles jans955, 24 Jan 2017 | Read review
“don't ask for one with a wifi connection, you may be wasting your time”
 of 5 bubbles burgess2017, 18 Jan 2017 | Read review
“Corner suites are the best!”
  • Living Room in King Suite
  • View from 19th floor
 of 5 bubbles longhornjz, 17 Jul 2016 | Read review
5 of 5