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SpringHill Suites Houston Medical Center/NRG Park

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Traveller (53)
Room & Suite (22)
Dining (5)
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Overview
  • Excellent31%
  • Very good36%
  • Average22%
  • Poor6%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
3 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (308)
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All reviewsmedical centerreliant stadiumold spanish trailliving arearice universitya separate living roomshuttle that runsmedical caregreat free breakfastmedical appointmentmuseum districtsofa bedtwo queensyogurtthe breakfast areabit datedan older hotel
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91 - 95 of 297 reviews
Reviewed 30 January 2016 via mobile

We needed a hotel close to MDANDERSON Cancer Center and a room with two beds and a sleeper sofa. It's not easy to find but the Springhill Suites met our criteria. Plus, they provide free shuttle service to the hospital and surrounding areas and a...More

Thank Suncountry620
Response from ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG ParkResponded 1 February 2016

Dear Suncountry620, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our amenities and friendly service. On...More

Reviewed 28 January 2016

With so many hotel choices for business travelers, especially in Houston, stay at a different hotel. The only thing this hotel has going for it is its proximity to Houston Medical Center and breakfast starts at 6am. The hotel as a whole felt run down....More

Thank Chris O
Response from ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG ParkResponded 29 January 2016

Dear Chris O, As the cleanliness of our accommodations is a key priority, I regret that your guestroom fell short of our high standards. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. We...More

Reviewed 18 January 2016

This hotel is conveniently located by the medical center, NRG stadium and the University of Houston. Clean hotel, breakfast included, plenty of food locations near by and walking distance to the stadiums. We'll definitely be back to this hotel.More

Thank Davin D
Response from ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG ParkResponded 19 January 2016

Dear Davin D, Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our great location, clean rooms and ample breakfast. It’s encouraging to hear that our hard work is affecting the guest experience. Please visit us again upon...More

Reviewed 17 January 2016 via mobile

Hotel need many repairs. There were pieces of carpet coming up from the floor in the room where we stayed. Air conditioner didn't work properly. Baseboards coming from the wall. Housekeeping came into the room without knocking and identifying themselves first. Bed and bathroom appeared...More

1  Thank MGFC54
Response from ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG ParkResponded 19 January 2016

Dear MGFC54, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with your room. We will take your comments under consideration as we continually work to improve our guest...More

Reviewed 17 January 2016

Here for business for 2 days - I hadn't stayed here before and checked the reviews and they looked pretty good. I arrive and it was late and the front desk girl and the rent a cop had attitude. The property is sincerely equal to...More

1  Thank Motiv8r
Response from ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG ParkResponded 18 January 2016

Dear Motiv8r, I’m sorry that our service and accommodations were not to your liking; please forgive us. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed and we do use it to foster...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$108 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#146 Business Hotel in Houston
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$108 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#146 Business Hotel in Houston
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (53)
Room & Suite (22)
Dining (5)
Pool & Beach (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Tincan
7 August 2017|
AnswerShow all 2 answers
Response from EileenRMIL | Reviewed this property |
Sorry I am not a coffee drinker so I did not pay attention to the coffee machine.
0
Votes
mcrumbly2016
2 May 2016|
AnswerShow all 5 answers
Response from Suncountry620 | Reviewed this property |
Yes. The shuttle covers approximately a three mile radius and NRG STADIUM is only a few blocks away. Have fun!
1
Vote
Shannon D
31 January 2016|
Answer
Response from STM0041 | Reviewed this property |
I believe you will find that Marriott has a minimum age of 18 requirement at all their hotels. Persons under the age of 18 cannot obligate themselves contractually in the US. I'd email their reservation desk to confirm.
0
Votes
Room Tips
"706 was very convenient"
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"Keep driving to the next Marriott somewhere else"
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"Hotel has handicap rooms availiable, our was by elevator, we did not hear a thing!"
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"I was on the 6th floor."
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