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The Lancaster Hotel

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Traveller (370)
Room & Suite (237)
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Ratings and reviews
Certificate of Excellence
  • Excellent83%
  • Very good12%
  • Average2%
  • Poor1%
  • Terrible2%
Travellers talk about
“jones hall”(70 reviews)
“lion's den”(33 reviews)
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What's included
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Wheelchair access
Business Centre
Dry Cleaning
4 Star Hotel
** he Lancaster Hotel is temporarily closed as we undergo a ten month, multi million-dollar interior design refinement and renovation. ** Recently accepted into the Historic Hotels of America with Stately elegance and Outstanding service in a Historic Downtown location with Luxurious...
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Location and contact
701 Texas St, Houston, TX 77002-2712
Hotel website
9.6 miles to Hobby Airport
130 restaurants are within a 0.25 mile radius
View nearby attractions and restaurants
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Reviews (1,504)
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1,458 results
Traveller rating
1,198
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1,198
176
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31
Show reviews that mention
All reviewsthe theater districtjones halllion's denhouston symphonyhobby centerboutique hotelvalet parkingwithin milesfree shuttle serviceheart of downtownfavorite hotelmile radiuswonderful hotelcorner roombed was very comfortablefree breakfastdefinitely stay here again
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1 - 5 of 1,458 reviews
Reviewed 13 June 2018

As a resident of Houston, this is our favorite "stay-cation" hotel. My husband requested a night here last August for his birthday, along with a play at the Alley Theater - which is just across the street. So glad we came before Harvey interrupted our...More

Thank Mary M
Response from LancasterManagement, General Manager at The Lancaster HotelResponded 2 weeks ago

Dear Mary, Thank you for the review and for sharing your experience with the online community. We love that you chose The Lancaster for your husband’s birthday stay-cation in Houston’s Theater District. We strive to provide the very best service to each and every guest....More

Reviewed 13 February 2018

As a native Houstonian I have only stayed at the hotel a few times for special events in the theater district, but I have enjoyed he Lancaster Grill and Bar countless times. We have always had great service, food, and drink. It is a long-standing...More

Thank Robert L
Response from LancasterManagement, Social Media Coordinator at The Lancaster HotelResponded 14 February 2018

Hello! Many thanks for stopping by and sharing your experience. We value your loyalty and can't wait to have you return once the hotel is back in operation. We anticipate reopening this summer. Stay tuned for more updates. Sincerely, Michelle M., Social Media Coordinator

Reviewed 24 December 2017

I stayed here with my girlfriend, due to its location to another event in the area. Immediately upon my arrival I was greeted with friendly valet staff, complimentary champagne, and a pleasant check-in. I have stayed at a few 5 star hotels, and several motels...More

Thank Brian W
Response from LancasterManagement, Manager at The Lancaster HotelResponded 4 January 2018

It was an honor to host you and we thank you for referring your friend. The Lancaster is such a warm and welcoming property and we are glad that you noted this. Many thanks for sharing your experience with the online community. Sincerely, Michelle M.,...More

Reviewed 16 December 2017

August 2017: Our second time staying there. In town for a "Summer Chills" play at The Alley. An even-better experience than our first stay. Were in a lovely, elegant suite with a great view. Adelina, the person who was at the front desk when we...More

Thank Janlda
Response from LancasterManagement, Manager at The Lancaster HotelResponded 4 January 2018

Thank you for your comments and feedback. Yes, we suffered damage due to hurricane Harvey and we are currently in the rebuilding process and plan to open in the summer of 2018. It was a pleasure to host you! Sincerely, Michelle M., Social Media Coordinator

Reviewed 30 November 2017 via mobile

We'd been in Houston for a week already, at a fancy new hotel a few blocks away but had to change for our last night in town before heading back to Australia. We honestly just booked the Lancaster because of the cheaper price but once...More

Thank Maiyella
Response from LancasterManagement, Manager at The Lancaster HotelResponded 4 January 2018

Wow - reading this review truly puts a smile on our face. Most guests, if not all of our guests, share the same experience as you and can't wait to come back. We strive to exemplify the very best customer service and quality in the...More

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About
Description
** he Lancaster Hotel is temporarily closed as we undergo a ten month, multi million-dollar interior design refinement and renovation. ** Recently accepted into the Historic Hotels of America with Stately ...More elegance and Outstanding service in a Historic Downtown location with Luxurious accommodations. These are the hallmarks of The Lancaster hotel. Here at The Lancaster Hotel in Downtown Houston, Texas, classic luxury and a grand tradition of hospitality blend perfectly with modern technology and warm, personalized service. Our stylish boutique hotel combines classic modern design, pampering services, amenities and superior comfort to exceed the expectations of the discriminating business or leisure traveler. The Lancaster is perfectly situated in Houston’s theater district near all the entertainment in downtown Houston, including Houston’s finest culinary, cultural and entertainment destinations. Experience luxurious comfort in our 93 tastefully appointed guest rooms and suites designed with the amenities and ambiance you have come to expect from a luxury boutique hotel. Unwind in the plush comfort of down duvets and feather pillows, Crabtree & Evelyn toiletries, plush bathrobes; complimentary wireless high-speed Internet, complimentary courtesy car service to nearby attractions and businesses and much more. Relax with the knowledge that we are completely at your service. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Luxury
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Shuttle Bus Service
Wheelchair access
Pool
Beachfront
Free Parking
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Luxury
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Luxury
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (370)
Room & Suite (237)
Dining (21)
Amenities (13)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Chaix D
1 October 2017|
AnswerShow all 4 answers
Response from LancasterManagement | Property representative |
We will be closed through early 2018.
0
Votes
Pumpkingal
5 September 2017|
AnswerShow all 6 answers
Response from LancasterManagement | Property representative |
We will be closed for the foreseeable future due to damage sustained during Hurricane Harvey. We will have updates on our website and social media. Thanks for understanding.
0
Votes
aubspl
19 June 2017|
AnswerShow all 7 answers
Response from Tclichti | Reviewed this property |
We stayed in the grand executive suite. We had coffee pots in each bedroom and a refrigerator in the main hallway, but no microwave.
1
Vote
Room Tips
"Hotel is in downtown, request higher room to avoid possible traffic noise."
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"I like the corner rooms on the front of the hotel."
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"Higher floors are quieter."
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"Sixth floor was quiet, but not much view, unless you like a parking lot."
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