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Hilton Houston Westchase

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#73 of 500 Hotels in Houston
Certificate of Excellence
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Hilton Houston Westchase
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664 Reviews from our TripAdvisor Community

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Showing 635: English reviews
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Aberdeen, United Kingdom
Reviewed 4 days ago NEW

I am fortunate enough to have stayed in many luxurious hotels around the world, in Europe, North America, Asia, Australia and the Middle-East but my favorite hotel is the Hilton Westchase in Houston. Why? Simply as it has the most friendly and helpful staff imaginable. I am staying here today for the first time in 14 months but I was...

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Helpful?
Thank Mark G
Calgary, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 17 January 2017

Not many places in Houston where you can walk to amenities. This Hilton is different. There are several dining options within walking distance. Although always be ware that Houston is not pedestrian friendly no matter how you spin it. The hotel is not the the most up-to-date you can find but room is clean and quiet and staff very friendly....

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1Thank chunerrrr
About Hotel's Favourite Review
Michell T, Manager at Hilton Houston Westchase, responded to this review

Thank you for your great review of our hotel. I am glad you found it convenient to the many options around our hotel, but glad that you were able to dine in our very own Rio Ranch. Our housekeeping staff works very hard to ensure that all our guests are checked into a clean hotel and room. We are glad...

Reviewed 4 days ago NEWvia mobile

This is a fairly typical Hilton on the outskirts of Houston. We had a nice studio/ junior suite type corner room. Positives- lots of Natural light with huge full height windows, two sinks in the bathroom, refrigerator, adequate fitness center, good and friendly service from room service which is handled by the Rio Ranch Restaurant. However, the room carpet was...

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Thank manymiles5
Houston
Reviewed 6 days ago NEW

The room was excellent . My husband and I enjoyed our first marriage valentine's. It was a day to remember. The staff were incredible, also the front desk was definitely on it. I can't wait to go back and tell all my family and friends about it

Review collected in partnership with Hilton Hotels & Resorts
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Thank shervondab
Miami, Florida, United States
Reviewed 1 week ago via mobile

Check in went smooth and it went just "ok" from there. Room was ok, housekeeping "ok". Executive lounge was closed and nobody explained why or for how long. Would have been nice to know before booking. Somehow I wound up on a smoking floor so in addition to cigarette smoke I had to deal with pot smoke. Smelled like a...

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Thank chadf305
Michell T, Manager at Hilton Houston Westchase, responded to this review

Thank you Chad for your recent review. I am sorry to see that we did not exceed any of your expectations during your stay. We are 100% smoke free hotel, it is regrettable to know that not all of your neighbors abided by this. Our lobby bar, is only open Monday thru Friday as we have our onsite Rio Ranch...

Spanish Fort, Alabama
Reviewed 1 week ago

I was there 3 nights and the ac didn't work in the entire hotel guest rooms the entire time. Reported to the staff but nothing was done to fix the problem. Was not offered any other options. Will not stay here again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank donnaj731
Michell T, Manager at Hilton Houston Westchase, responded to this review

Thank you for taking the time to share a review of your stay at the Hilton Houston Westchase. I am disappointed to hear about the AC issues you encountered during your stay, including the service you came across when reporting the issue. Our associates are committed to delivering exceptional customer service to all of our guests and when challenges arise,...

Columbia
Reviewed 1 week ago

just an average hotel but too far from airport if you flying in/out for business. The resturant had great drinks but the food is not all that. The bar in the lobby is a small bar that is limited to common drinks not always open

Review collected in partnership with Hilton Hotels & Resorts
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Thank Tanya R
Michell T, Manager at Hilton Houston Westchase, responded to this review

Thank you, Tanya, for taking the time to review your stay at the Hilton Houston Westchase. We understand that we are equidistant from both major airports in Houston, but we are so close to major highways and thoroughfares that can get you to many of Houston's great destinations. While I’m pleased that you enjoyed our drinks in the hotel's restaurant...

Fort Worth, Texas
Reviewed 1 week ago

Staff is limited and not very attentive. Hotel is old, but well kept. No coffee service available in the lobby. Restaurant menu is very limited and themed, but food was excellent. Location is great for west side.

Review collected in partnership with Hilton Hotels & Resorts
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Thank David S
Michell T, Manager at Hilton Houston Westchase, responded to this review

Thank you David, for taking the time to share your experiences while you stayed with us. We are excited to be rolling out a new menu in Rio Ranch, our hotel restaurant and bar and hope that you dine with us the next time you stay here.

Mexico City, Mexico
Reviewed 2 weeks ago via mobile

I was on business trip, so I just stayed one night. It was a great one to recover from a long day driving from Monterrey Great location and free parking Big and clean room in excellent condition Excellent service

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Thank Antonio E R
Michell T, Manager at Hilton Houston Westchase, responded to this review

Thank you for taking the time to share your feedback with us, Antonio! We're so glad to hear we were able to be your stop after such a long drive. We hope for the opportunity to welcome you to Houston again in the future!

Homer Glen, Illinois
Reviewed 2 weeks ago

Stayed here during Super Bowl weekend and enjoyed my stay. The hotel is located on Westheimer Road and is about a 10 minute straight shot to the Galleria. The Rio Ranch restaurant located onsite is a great option for any meal. There are also several restaurants within walking distance. If you have a car, you are close to more restaurants...

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Thank DoubleEm
Michell T, Manager at Hilton Houston Westchase, responded to this review

We hope you had a great time during Super Bowl weekend here in Houston and we really appreciate the 5 stars you gave us! We love our in-house restaurant Rio Ranch and agree, it is a great place for breakfast, lunch and dinner. We will make sure our staff knows that their hard work is not going unnoticed. Thank you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the stylish Westchase district just off Sam Houston Tollway, this Houston hotel is located 30 minutes from both major airports, Hobby (HOU) and George Bush (IAH). We're ideal for business travelers and guests of ABB, Halliburton, SAP, Phillips 66, etc. We offer panoramic views of the city from the floor-to-ceiling windows of your guest room, spacious suite or executive level upgrade. Our hill country-inspired steakhouse, Rio Ranch, is located on the property and boasts mesquite wood-grilled steaks and Texas cuisine, perfect for a special occasion, business dinner or private party. ... more   less 

Additional Information about Hilton Houston Westchase

Address: 9999 Westheimer Rd, Houston, TX 77042-3802
Region: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: £70 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Houston Westchase 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Hilton Houston Westchase Hotel Houston
Hilton Hotel Houston
Houston Hilton
Hotel Style:
#38 Romantic Hotel in Houston
#66 Family Hotel in Houston
#83 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Houston Westchase staff and other travellers.
2 questions
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Baton Rouge, Louisiana
Cairo, Egypt
over a year ago

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Questions? Get answers from Hilton Houston Westchase staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be away from the ice machines and up high at the front for the views”
 of 5 bubbles MarkG317, 23 Feb 2017 | Read review
“Room on the back away from the noise of westheimer.”
 of 5 bubbles Chuckster07, 4 Jan 2017 | Read review
“Probably better on the top floors”
 of 5 bubbles 534christophed, 6 Dec 2016 | Read review
“The suites are very comfortable and roomy on the Executive floors.”
 of 5 bubbles 184annar, 7 Nov 2016 | Read review
“first floor close to everything else especially if you dont want to use elevator”
 of 5 bubbles biyet2013, 26 Aug 2016 | Read review
5 of 5