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Westin Oaks Houston at the Galleria

Booking.comUS$191*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$276*
US$191*
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US$198*
US$198*
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Westin Oaks Houston at the Galleria
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723 Reviews from our TripAdvisor Community

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Showing 653: English reviews
Sioux Falls, South Dakota
Reviewed 2 March 2013

I travel regularly, so there are certain comforts that have become standard for me: a good bed with comfy furnishings; a clean room; friendly, helpful staff; quality bath amenities; and nice towels. The Westin Oaks met all these with ease. Where the Westin Oaks exceeded my expectations was in the details: chilled towels, reading materials, and headphones available in the...

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Helpful?
Thank ElectricCatGirl
Jennifer R, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear ElectricCatGirl, Thank you for your 5-star rating of the Westin Oaks. We are thrilled that you enjoyed our Heavenly bed and bath amenities and that you were able to take advantage of our Westin Workout and Gear-lending program. We are glad that we were able to provide you with a serene and tranquil experience. We strive in providing each...

Denton, Texas
Reviewed 25 February 2013

My stay at this hotel was excellent. The accommodations were fantastic and the staff were extremely helpful. My room was clean and very roomy! I highly recommend this hotel for its customer service as well as cleanliness.

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Helpful?
Thank Sandy B
Singapore, Singapore
Reviewed 23 February 2013

Clean and well maintain. Location is good which is next to the Galleria where all the stores are just next door especially when u are on business trip where u have no time. Staff are friendly and helpful. This hotel has always been my best choice whenever I come over to Houston.

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Helpful?
Thank Priambda
Detroit
Reviewed 20 February 2013

Stayed here for work during a big event weekend. Wasn't in the hotel much and wasn't sure what to expect as a few reviews maybe indicated the hotel could be updated a bit. Let me tell you the hotel was nice, service was great, room was huge, and the balcony opened up looking over Westhiemer Rd. Parking was free, how...

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Helpful?
Thank E C
Springfield, Illinois
Reviewed 20 February 2013

The Westin Oaks has always been that home away from home, that road warriors always strive to look for. From the first moment walking up to the front desk till final check out, the staff make you feel as a special guest in their home. There is not one area that lacks in the total experience.

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Helpful?
Thank whca1
Detroit, Michigan
Reviewed 19 February 2013

Excellent property. Not far from downtown, connected to the mall and the rooms are perfect. Relaxing beds, sizeable bathroom, no problems with Wifi. Conceirge and valet were on point. I'd be back in a heartbeat. Rooms were clean, no random scents and the hallways are wide, meaning rooms across from you are more than two steps away. Interesting elevator control...

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Helpful?
Thank Annonymous1911
Lethbridge, Canada
Reviewed 14 February 2013

Stayed here while attending a conference at the hotel. Everything was very comfortable and clean. Staff were friendly and helpful. Beds were extremely comfy! Everything for the conference was excellent also. Being connected to the Galleria was a fun bonus: lots of stores to explore and many choices for restaurants or fast food places. It was February and too cold...

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Helpful?
Thank Susan T
Benjamin M, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear Susan T, We are most grateful for the recent five star rating on Tripadvisor. Your kind remarks regarding our staff, location, and convention team are uplifting and greatly appreciated. Please know that your kudos will certainly reach the intended recipients. Again, we thank you for your feedback and we look forward to any future opportunities to host you again...

Irvine, California
Reviewed 9 February 2013

Staff was very attentive and pleasant to work with. The rooms were very clean as was the entire hotel. I recommend the Westin Oaks Houston at the Galleria for those staying in the area. I was here for a meeting and they were able to accomodate all of our needs and we had a large group.

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Helpful?
Thank Mimi L
Benjamin M, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Greetings Mimi L, Thank you kindly for taking a moment to share your experience on Tripadvisor. We are thrilled that you enjoyed your stay and greatly appreciate the five star rating. Your warm comments regarding our staff’s attentiveness and professionalism are appreciated and we will be sure that these comments are passed along to all of our team. We are...

Houston
Reviewed 9 February 2013

We recently celebrated out daughters 13th birthday at the Westin Oaks Galleria, and had such a great experience! Being connected to the Galleria is such a bonus. So many choices for fine dining. The staff was tremendous! We needed to have three rooms, two of which were adjoining (for the birthday guests), and one right across the hall for my...

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Helpful?
Thank Pamela M
Benjamin M, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear Pamela M, Thank you kindly for the recent five star rating on Tripadvisor. We are greatly thrilled that we were able to contribute to your daughter’s birthday celebration. We appreciate your warm remarks regarding our staff’s professionalism and the condition of our guest rooms. The Galleria Mall has a great deal to offer and we are pleased you were...

Reviewed 9 February 2013

I must say that I was very impressed with this hotel. Traveling always puts you in strange locales but the staff at this hotel treated me as though I have been there a 1000 times. Smiles, from everyone, asking how I am doing from everyone, asking if I needed anything from everyone. Comfortable room, great view. I have to say...

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Helpful?
Thank Dallas_al
Benjamin M, Guest Relations Coordinator at Westin Oaks Houston at the Galleria, responded to this review

Dear Dallas_al, Thank you for your recent review of the Westin Oaks Houston. We appreciate you taking the time to provide such warm comments regarding our friendly staff and your experience. We strive to provide a welcoming and rejuvenating atmosphere and we are thrilled that we exceeded your expectations in this regard. We greatly look forward to our next opportunity...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Oaks Houston at the Galleria is located in the Uptown Galleria District and offers the perfect setting for those who are seeking the ultimate in leisure, dining and entertainment. ... more   less 

Additional Information about Westin Oaks Houston at the Galleria

Address: 5011 Westheimer Rd., Houston, TX 77056-5602
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: £106 - £244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Oaks Houston at the Galleria 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
Westin Oaks Houston At The Galleria Hotel Houston
Westin Hotel Houston
Westin Hotel Oaks
Westin Houston
Houston Westin
Hotel Style:
#37 Luxury Hotel in Houston
#112 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Westin Oaks Houston at the Galleria staff and other travellers.
6 questions
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Questions? Get answers from Westin Oaks Houston at the Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you differentiate between the Westin Oaks and the Westin. Different hotels both at the Galleria.”
C3692XEdavidm, 26 May 2017 | Read review
“Westin - put "closed pool" on your website and info the toll free agents”
yesyes111, 8 May 2017 | Read review
“location in galleria mall good for shoppers!!”
nealm841, 12 Apr 2017 | Read review
“Floor 20 was terribly musty smelling so if you have allergies - ask for a different floor.”
Txfamily8, 31 Mar 2017 | Read review
“Get a view of downtown”
212eda, 20 Jan 2017 | Read review
5 of 5
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US$191* /night
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Prices are for 1 room, 2 adults
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