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BEST WESTERN PLUS Intercontinental Airport Inn

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#5 of 35 Hotels in Humble
Certificate of Excellence
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308 Reviews from our TripAdvisor Community

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Showing 296: English reviews
Reviewed 3 weeks ago via mobile

No A/C - moved to a new room and got no TV, no internet, blood stain on the shower curtain, boogers on the bathroom wall, long black hairs in the bed, stinky elevator, poorly lit parking lot, clerk had no idea how to give me airline miles instead of hotel points for the stay. I won't be returning to this...

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Helpful?
Thank Clifford K
Michael S, Guest Relations Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Thank you for your feedback. It's upsetting to hear your time with us was not up to our usual standards. The staff sincerely apologizes that you were not satisfied with your room. I will be sure to address your concerns with our maintenance and housekeeping departments.

Billings, Montana
Reviewed 4 weeks ago via mobile

Nice clean hotel!! Comfortable bed, nice sitting area in room. Breakfast is advertised as continental, but it was more than that. On the day we were there it had the usual waffles, bagels, muffins, cereal, but also included sausage patties, scrambled eggs, and biscuits and gravy. Breakfast was good. Very convenient to the airport. Hotel was awesome especially for the...

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Helpful?
Thank Leland M
Michael S, Guest Relations Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Thanks for your kind words. We are pleased that you enjoyed our complimentary breakfast and that we were able to make your stay a relaxing one. The team looks forward to the chance to welcome you back again the next time you are in town.

Illinois
Reviewed 5 weeks ago

The shuttle pickup from the hotel was very prompt. Warning: early morning shuttle to airport is shared with other hotels so make sure you sign up when you check in since there are limited seats. The hotel staff is friendly and helpful. The rooms are clean and comfortable. The breakfast is fairly typical for this type of hotel. There are...

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Helpful?
Thank jorge007
Michael S, Guest Relations Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

We appreciate your nice review of our hotel. It's great to hear you enjoyed our convenient location near the airport, great shuttle service, and comfortable rooms. The team looks forward to welcoming you back again the next time you are in town.

Paris, France
Reviewed 23 October 2016

We stayed in this hotel when arriving in Texas and received a warm welcoming. When we left we said to the attendant that we were not sure about the date we would come back four weeks later and she said she booked the room so that we would have to contact her only if we wanted to cancel or change...

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Helpful?
Thank Dominique G
Michael S, Public Relations Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Thanks for your kind words. It's great to hear that you felt at home during your recent stay. We look forward to welcoming you again the next time you are in town.

Furstenfeldbruck, Germany
Reviewed 18 October 2016 via mobile

Don't forget to confirm your shuttle in advance or via cell. E-mail is not enough. They don't have a regular service, so otherwise you'll wait until hell is frozen. Hotel is close to the airport, rooms are not bad and the staff is friendly.

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Helpful?
Thank Olaf W
Michael S, Public Relations Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

We appreciate your thoughtful comments. Thank you for your kind words regarding our staff. They work effortlessly to make sure our guests are comfortable and their needs are met. I apologize for the disappointment you experienced regarding our shuttle schedule. I will be sure to address your helpful feedback with the team.

Adkins, United States
Reviewed 9 October 2016

Had a great stay. It was next to a Waffle House and Sonic, both within walking distance. Did not go to the Waffle House due to the breakfast was great at the hotel and free. The room was great and I slept good.

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Helpful?
Thank Jack D
Michael S, Public Relations Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Thank you for the great review. We are pleased that you enjoyed our complimentary breakfast and that we were able to make your stay a relaxing one. The team looks forward to the chance to welcome you back again the next time you are in town.

North Port, United States
Reviewed 4 October 2016

This hotel is wonderfully close to Bush IAH; however, I never heard any airplane noise. It's also close to U.S. 59/I-69 with easy access north to Humble and Kingwood and south to Houston. The hotel itself is lovely, and the rooms are very spacious and clean. The beds are great, too, and the towels are the big, fluffy ones. I've...

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Helpful?
Thank Janet H
Austin, United States
Reviewed 3 October 2016

This is a conveniently located hotel where some of the staff is so friendly they make you feel like you're visiting family. The value for the price paid is a good deal. The nights were quiet and the bed was comfortable. I will stay again.

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Helpful?
Thank Wayne J
Cardston, Alberta, Canada
Reviewed 2 October 2016 via mobile

Great little hotel very close to the airport. Gabby at the reception was super friendly , knowledgable and helpful, suggesting restaurant options in the area and even offering to arrange for taxis and providing menus. The room is comfortable (average), clean and all we needed. They have a nice looking outside pool area and a great breakfast area. Our bathroom...

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Helpful?
Thank Steve W
Kennedale, Texas
Reviewed 28 September 2016

I had the pleasure of staying here several different times during the month of August cause my Company was doing work at the new Dicks Sports store at the Mall, Martha M. always made you feel at home and would go out of her way to accommodate us when we would arrive before the normal check in time so we...

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Helpful?
Thank Vickie Massey C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN PLUS Intercontinental Airport Inn is located off Highway 59 just two miles east of the airport providing free shuttle from the airport 5:00 a.m. until midnight and free scheduled morning airport drop-off. At our hotel start every day with a free newspaper and enjoy our complimentary hot breakfast. In your room, work on your spacious desk with wired and wireless free high-speed Internet access or relax on your five star pillow top bed watching your flat screen 42 inch LCD television equipped with 140 plus HD channels. For your well being a fitness center is provided, with a treadmill, stationary bike, and elliptical machine. The meeting facility is perfect for small functions accommodating up to 40 people. Everything that you need in the way of restaurants and shopping are easily accessible from the BEST WESTERN PLUS Intercontinental Airport Inn, your home away from home. ... more   less 

Additional Information about BEST WESTERN PLUS Intercontinental Airport Inn

Address: 7114 Will Clayton Pkwy, Humble, TX 77338-8170
Region: United States > Texas > Texas Gulf Coast > Humble
Price Range: £56 - £79 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Intercontinental Airport Inn 2.5*
Number of rooms: 78
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Also Known As:
Best Western Plus Intercontinental Airport Hotel Humble
Best Western Humble
Humble Best Western
Hotel Style:
#4 Family Hotel in Humble
#5 Business Hotel in Humble
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Intercontinental Airport Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Intercontinental Airport Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 108 ground floor.”
 of 5 bubbles mattaA3841WC, 21 Jul 2016 | Read review
“Staying on the backside of the hotel may be quieter - whilst closer to the freeway the Sonic restaurant is on the other side of the hotel.”
 of 5 bubbles Kilmore_12, 13 May 2016 | Read review
“Very clean & friendly place to stay.”
 of 5 bubbles bonniem874, 15 Apr 2016 | Read review
“can't go wrong as rooms are quiet”
 of 5 bubbles PortlandRoss, 18 Dec 2015 | Read review
“Close to Bush Int. Airport”
 of 5 bubbles RoyRbr549, 13 Jul 2015 | Read review
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