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I chose Aloft because the newer, modern brand usually means a newer, clean hotel. This one failed on several levels. The building is old and worn. The AC in our room never cooled off even though it ran 24/7. It just blew room-temp air. The...More
Response from Jacqueline H, Front Office Manager at Aloft Las ColinasResponded 1 week ago
Thank you for staying with us at the Aloft Las Colinas in Irving and for sharing your experience on your most recent stay. I understand that we did not meet or exceed your expectations and for that I sincerely apologize. I just want you to...More
There are a few key elements for great business travel - quiet, great internet access, and easy to get to. Aloft Las Colinas fits the bill. There is no "restaurant" inside the hotel, although the available snacks are plentiful. There are also great options to...More
We had a nice room to sleep off a long flight from Asia. Convenient to highway. Bed was comfortable. But the check-in was strange and the attendant charged my wife $2 for a toothbrush. Hallways were also not air conditioned, which is also strange.
Response from Anthony M, General Manager at Aloft Las ColinasResponded 1 week ago
Thank you for your feedback! We are glad that your enjoyed our comfortable beds during your stay with us. We hope to see you again soon.
You pretty much know what you are getting with Aloft. The rooms are all the same and so is the lobby. Staff are great. The bathroom could have been better.
I did mobile checkin so it was quick to get my keys...More
Thank Clyde M
Response from Anthony M, Manager at Aloft Las ColinasResponded 4 weeks ago
Thank you for taking the time out of your busy schedule to identify any issues that you may have encountered while staying at our property. Your feedback is very important us. I want to apologize to you for your less than perfect stay at our...More
This is a great location for a business stay with many local businesses just a few miles away. Room was ready on arrival. Three or four restaurants adjacent to hotel, many choices from fine dining to fast food within 2 miles. Free parking, great shower,...More
Hello Dave and Wendy!!!
Thank you for reaching out to us!! we are happy to assist you with your upcoming booking. We would like to request that you contact the hotel directly, and our Guest Service Agents will be happy to... More
Hello Dave and Wendy!!!
Thank you for reaching out to us!! we are happy to assist you with your upcoming booking. We would like to request that you contact the hotel directly, and our Guest Service Agents will be happy to assist you in confirming the wedding group rate and booking the rooms for you.
Again, thank you contacting us, we look forward to speaking with you!
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"Chipotle,jimmy Johns and corner bakery are all close and a meditteranian and pizza restaurant are also close..."