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BEST WESTERN Irving Inn & Suites at DFW Airport

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BEST WESTERN Irving Inn & Suites at DFW Airport
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310 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Irving Inn & Suites at DFW Airport
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Showing 296: English reviews
Connecticut, United States
Reviewed 24 March 2015

Old furniture, floor was warped and uneven, beds were uncomfortable. Staff was very nice and helpful. The location was good, very close to DFW, the highway and convenience stores. The sink was very deep and my grandson had a hard time reaching to brush his teeth and wash his hands.

Review collected in partnership with Best Western
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Helpful?
Thank Kimberly Q
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Kimberly Q I am sorry our rooms did not meet your standards. I hope you will come back to stay with us we have some changes coming to the hotel that I think you might like. If I could be of asstitance in the future do not hesitate to contact me at 972-790-2262 Ronny

Langley, Canada
Reviewed 23 March 2015

This hotel was near the airport, a few restaurants, had complementary breakfast, exercise room and very friendly helpful staff. The rooms were very clean. As well as a shuttle to and from the hotel for comveince..

Review collected in partnership with Best Western
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Helpful?
Thank Debbie W
44524, Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

David W Thank you for staying with us on your recent trip. I am glad you enjoyed you stay and hopefully next time you are back in the DFW area you will choose our property again. If you need any assitance with our property please do not hesitate to call me. Ronny

marlow, United States
Reviewed 21 March 2015

Room was smelly, and hot when checking in, Room also has lousy water pressure and the beds totally uncomfortable. We always stay at Best Western, but we will be changing our hotel stays from now on. The only thing saving this stay was the breakfast, everything was hot and fresh, and a wide variety of fresh fruit and yogurt.

Review collected in partnership with Best Western
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Helpful?
Thank Craig T
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Craig T I am sorry the property did not meet your expectations of Best Western. I hope you will give us another opportunity to serve you in the future. Ronny

Dallas, United States
Reviewed 20 March 2015

Very nice place to stay excellent customer service with always welcome, and friendly. Make you feel comfortable like stay at your house. Room get clean daily, hot breakfast serving daily. Shuttle available to the airport

Review collected in partnership with Best Western
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Helpful?
Thank Ben L
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Ben L Thank you for staying with us. We greatly appreciate your patronage. I hope to see you at the property real soon. Ronny

Bergamo, Italy
Reviewed 17 March 2015

I stayed in this hotel 3 nights, from Feb 28th to Mar 3rd, 2015, in room 166. The staff is very courteous, breakfast is good, location is very good. The problem is in the cleanliness of the beds. After the first night I had two bulbous bug bites, one on my neck and one on my hand; I did not...

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Helpful?
1Thank Giovanni_CM
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Giovanni_CM Sir I am sorry you experienced this issue at my property. This is not the standard we keep here at Best Western. I never realized that any issues in the room existed until I was blind sided by this review. I hope in the future stays you will let someone know if there is issues in the room so...

Arlington, Virginia
Reviewed 16 March 2015

I wish I had seen Patsy A's review before I made my reservation! My flight home was cancelled so I was stuck in Dallas and needed a place to stay before my flight out the next morning. I chose this hotel for the convenience to the airport and it's advertised free shuttle service. I was picked up by the shuttle...

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Helpful?
Thank kfaclon4
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

kfaclon4 We apologize for not having a shuttle scheduled at the time you needed to go to the airport. I hope you will give us another shot at supplying a better experience for you. If you decide to come stay contact me if you need any assistance. Ronny

Philadelphia, Pennsylvania
Reviewed 1 March 2015

Location was the main reason for this hotel selection. I had an early morning flight from DFW (6:20am). I was able to leave the hotel at 4:30am, drop the rental off and go thru security all with in a half hour. I did not get to use any of the hotel services as I checked in at 9pm but the...

Review collected in partnership with Best Western
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Thank Larry R
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Larry R Thank you for choosing our location for your most recent stay I DFW. I hope we did everything to make your stay enjoyable. We hope to see you again in the near future. Ronny

Granbury, Texas
Reviewed 25 February 2015

Stayed here overnight before a early flight at DFW. They offered free parking, so the room was actually a wash compared to parking at the airport and having to get up at an insane hour to get to the airport on time. we were on a schedule so we didn't have the breakfast, but it looked fairly good. Just so...

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Helpful?
Thank barry t
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Hello and thank you for your review of the Best Western Irving Inn & Suites. It's our number one goal to make every guest feel that they had a productive and pleasurable stay, and I am glad to hear you found our facilities useful. I will share your comments with the team, and we look forward to serving you again...

Hamilton
Reviewed 7 February 2015

We travel a lot and we look for good deals. This isn't one. We chose this hotel/motel for the convenience to the airport, free parking and the shuttle service. On our return to DFW the shuttle bus had stopped early forcing us to use a taxi for $26. The room was less than acceptable but after a very long day...

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Helpful?
Thank Patsy A
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Thank you for sharing this experience. It is through feedback like yours that we are able to quickly address housekeeping & shuttle issues that would allow such a situations to occur. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

Eunice, United States
Reviewed 5 February 2015

Overall a good hotel. A bit old but good service. Rooms have been updated but I don't like little pillows and each bed has 3 little pillows instead of the standard 2 pillows. I found the internet was slow but convenient store next door and restaurants near by.

Review collected in partnership with Best Western
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Helpful?
Thank Gregory S
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

Hello and thank you for your review of the Best Western Irving Inn & Suites. We value guest feedback so we have a better idea as to where we are doing well and where we need to improve. I am glad you found our accommodations clean and comfortable, and that you found our staff is friendly as well. Your additional...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about BEST WESTERN Irving Inn & Suites at DFW Airport

Address: 4110 West Airport Freeway, Irving, TX 75062-5913
Region: United States > Texas > Irving
Price Range: £54 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Irving Inn & Suites at DFW Airport 2.5*
Number of rooms: 140
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Also Known As:
Best Western Irving Dfw Airport Hotel Irving
Irving Best Western
Hotel Style:
#2 Best Value Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Irving Inn & Suites at DFW Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lots of parking, we had the east end , which was quiet”
 of 5 bubbles rol51, 13 Mar 2017 | Read review
“Once you were in your room you could not hear anything going on outside”
 of 5 bubbles Jlh475, 29 Dec 2016 | Read review
“There are many hotels in the area. I suggest spend just a little more and sleep well.”
 of 5 bubbles bootlegger77, 4 Oct 2016 | Read review
“Not sure about this question. Perhaps not on ground floor.”
 of 5 bubbles johnandsue120, 17 Jul 2016 | Read review
“If you get a room in looking onto the courtyard you won't have to look at the back of buildings.”
 of 5 bubbles 468meghannm, 22 May 2016 | Read review
5 of 5