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Quality Inn DFW-Airport

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Room & Suite (51)
Dining (8)
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Overview
  • Excellent33%
  • Very good23%
  • Average18%
  • Poor10%
  • Terrible16%
Travellers talk about
“waffles”(23 reviews)
“dfw airport”(29 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Multilingual Staff
2 Star Hotel
All hotel details
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Reviews (546)
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526 results
Traveller rating
175
118
94
53
86
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LanguageEnglish
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175
118
94
53
86
Show reviews that mention
All reviewswafflesdfw airportbiscuits and gravyhot breakfastfree breakfastrecommend this hotel to anyonemini fridgedecent breakfastlate checkclean roomsgas stationclose to the airportshort staypark and flyfree shuttle servicebed was comfortablean early flight
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1 - 5 of 526 reviews
Reviewed 3 days ago

Loud noises early in the morning caused by maids. They talked loud, played on their phones. Carpet in room and hallway is old and dirty. Front desk did not give me the points because I book through priceline. Strong smell of smoke and marijuana in...More

Thank crackerguyandgal
Response from Tina M, Guest Relations Manager at Quality Inn DFW-AirportResponded yesterday

crackerguyandgal, Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. This is certainly distressing to hear and we want you to know that we are addressing the issue as guest service and satisfaction are our...More

Reviewed 2 weeks ago

I stayed here recently for the first time and this is my honest and genuine review. I walked in and there were 2 employees behind the counter. Robert was one of them and the other Asian looking employee with mustache and goatee did not have...More

Thank Sara M
Response from Tina M, Guest Relations Manager at Quality Inn DFW-AirportResponded 4 days ago

Sara M, Thank you for taking the time to share your feedback. We apologize to know that you were not satisfied with the internet during your stay. Also, we are sorry for the disappointing service you received from our staff at that time. Our team...More

Reviewed 9 March 2018

1-Would not tell anyone to stay at this location until the male staff members are given remedial customer service training. I was treated rudely. 2-The shuttle service is not 24 hour as advised. I was sitting inside on couch at 4AM when I did not...More

Thank Mary S
Response from Tina M, Guest Relations Manager at Quality Inn DFW-AirportResponded 3 weeks ago

We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For...More

Reviewed 6 March 2018

This hotel is very nice- quiet and comfortable room, very nice expanded continental breakfast, helpful staff, clean and fast shuttles. Good value- overall-- a very nice place to stay. I would stay here again.

Thank terrajunebug
Response from Tina M, Guest Relations Manager at Quality Inn DFW-AirportResponded 3 weeks ago

We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff and breakfast. We hope to see you again in the future.

Reviewed 3 March 2018

This hotel is next to the Westin and close to the airport. It was very inexpensive so my husband was very happy. Shuttle at the airport was not prompt. The front desk day staff were great! Did not travel with a phone as coming from...More

Thank RaeEH
Response from Tina M, Guest Relations Manager at Quality Inn DFW-AirportResponded 4 days ago

Dear RaeEH, Thank you so much for staying at the Quality Inn DFW-Airport Hotel. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! On behalf of our entire staff, we...More

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About
Amenities
Top amenities
Free Parking
Pool
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Multilingual Staff
Self-Serve Laundry
Business Centre with Internet Access
Laundry Service
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$59 - US$67 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Irving
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$59 - US$67 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Irving
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (119)
Room & Suite (51)
Dining (8)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
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Melissa J
27 March 2018|
AnswerShow all 2 answers
Response from RaeEH | Reviewed this property |
Sorry. I do not know. We flew in from Miami and flew to Canada the next day so we did not need have a vehicle. The hotel was busy and is updated but very basic accommodations. We did not have any issues. The day staff were... More
0
Votes
robinnath
26 November 2017|
AnswerShow all 2 answers
Response from Amit_Rai | Reviewed this property |
I think the hotel provides shuttle only to airport. For further queries it would be best if you contact hotel directly.
0
Votes
jacqueline h
26 November 2016|
AnswerShow all 3 answers
Response from travelmaven_7 | Reviewed this property |
Phone them. I put their telephone number in my cell phone. I called them right after getting my bags from baggage claim. They were there in 15 minutes. They will tell you where to meet them.
1
Vote
Room Tips
"Go to upper floor but no guarantee"
Read review
"Do not stay at this motel. Barking dogs, building falling apart banging materials."
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"they were booked up the night that we stayed - 140 rooms"
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"Stay way from first floor if you're a non-smoker. Try for a 3rd floor room."
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