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BEST WESTERN PLUS Katy Inn & Suites

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#4 of 20 Hotels in Katy
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BEST WESTERN PLUS Katy Inn & Suites
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259 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Katy, Texas
Reviewed 6 days ago NEW

The rate was great . The rooms were cozy and the bed was very comfortable Excellent staff was very friendly great customer service . I travel for business I like to be on the first floor they have always been able to accommodate me. Very clean

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Helpful?
Thank robbim338
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Robbi. Thank you for taking the time to let us know how exceptional your stay was here at the Best Western Katy. Sharing the experience with everyone means a lot to us. We are happy to know that you enjoyed your stay and our staff were able to accommodate your request. We hope to welcome you back when your...

Reviewed 1 week ago via mobile

Rooms are decent. Had a problem with first room with smell, and hotel was accommodating to switch rooms with no problem. Friendly staff. Decent breakfast. Decent price. Close to Katy Mills mall, but also Walmart and other little shops to eat and shop. Easy access to I-10.

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Helpful?
Thank Tamareal R
samprasla786, Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Tamareal, Thank you for your time to leave a nice review about our hotel I apologize for smell issue at check in but I am glad that my staff promptly resolved it.I am also delighted that enjoyed our hotel and great service from our staff.We look forward to see you soon! Thanks, Sam Prasla GM

Dunedin, Florida
Reviewed 2 weeks ago

After driving for 15 hours, I arrived late on a Tuesday night - and wished I had arrived earlier so I had more time to relax in my very comfortable room. A small fridge and microwave, great shower and breakfast made this stay great. As a female traveling alone, I felt safe and secure during the entire stay.

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Helpful?
Thank donfanone
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Guest, Thanks so much for the kind words, we love hearing feedback from our amazing guests! So glad you were able to enjoy your stay with us! We hope to see you back soon! Thanks, Sam Prasla GM

Cranbrook, Canada
Reviewed 5 weeks ago

The hotel is in a good location for shopping and restaurants. The hotel is well maintained and the rooms are comfortable, offering a desk and lounge chair. The breakfast is a very good hot breakfast and well presented. The front counter staff were very helpful and polite.

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Helpful?
Thank Grant T
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Grant, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our clean and comfortable hotel conveniently located near shopping mall and restaurants.I am glad that you enjoyed our full hot breakfast and incredible service from our staff.Thank you once again and we look forward to...

Galveston, Texas
Reviewed 22 October 2016 via mobile

I had an amazing time here! Stayed twice for a week or more and never had an issue. The young man working the desk and Brad were both professional and made me feel so welcome! I would recommend to anyone and will definitely stay again! Clean, comfortable and great food, you can't beat that!

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Helpful?
Thank codexkatie
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Guest, Thank you for your continued business and the time to provide your amazing review.We're glad that you enjoyed our hotel and recognizing our incredible employees was very kind of you.I'll certainly share your nice comments with them to make them feel appreciated. We look forward to welcoming you back. Regards, Sam Prasla GM

Reviewed 21 October 2016 via mobile

I have stayed here twice in the last two months for a week or more. The staff is very accommodating and Brad the chef makes a great spread for breakfast. Pretty much anything you want in the morning is there. From fresh fruit to sausage to waffles it is a full deal. Great job!

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Helpful?
Thank Michael H
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Michael, Thanks for a great review.We appreciate you for staying with us again and again and your loyalty to our brand.As you mentioned Brad does take pride in his work and makes breakfast appealing and delicious.I will certainly share your nice comments with him so his hard work does not go unnoticed.We hope to see you soon! Thanks, Sam...

Reviewed 21 October 2016 via mobile

I really enjoyed my visit and stay here. The breakfast attendant Brad was very friendly and was very attentive on how the breakfast taste and looked. This is one of the few hotels that actually have a full breakfast. Thank you to the staff and Brad here that made my stay very enjoy and fun.

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Helpful?
Thank Christopher J
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Christopher, Thanks for your amazing review about your stay with us especially our full hot breakfast prepared by Brad. We have recently added few new items to our breakfast that has drawn a lot of attention of our guests. I will certainly let Brad know about your kind words for his hard work. Your review will definitely re-energize him....

Duluth
Reviewed 19 October 2016

overnight only trip, rooms conformable, breakfast better than average, appears to be a fairly new hotel. great location, food, shopping near by, close to my destination. rooms quite, everything worked well.

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Helpful?
Thank Kevin C
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Kevin, Thank you for your a positive review and for choosing our hotel. I am delighted to hear that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel. Thanks, Sam Prasla GM

Katy, Texas
Reviewed 18 October 2016 via mobile

We have stayed twice in this hotel and have been more than happy with them. Great service, friendly and professional staff and clean rooms with comfortable beds. We are here now while our home is being repaired from a fire and we feel very comfortable here.

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Helpful?
Thank GLMonroe
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Mrs. Monroe, Thank you for completing the survey regarding your recent stay at our property. We are extremely sorry about the condition of your home, We strive to provide you and the rest of our guests with the best service that we possibly can. Your generous review helps us stay on track and do the best job that we...

San Antonio, Texas
Reviewed 16 October 2016 via mobile

It's a last minute booking for 2 rooms and they honored my request of saving two rooms right next to each other. Transaction was smooth (booked through TripAdvisor). Review: 1. Clean facility and room. 2. No parking problem 3. Weird smell inside the room. Mom in the other room and my husband both complained of eye irritation. I was sneezing...

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Helpful?
Thank mjpatterson
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Mrs. Patterson, Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are glad that you enjoyed our hotel amenities and our incredible service. We would like to apologize regarding the smell that you experienced in both of your rooms, it could possibly be due to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to this brand new Best Western hotel in Katy Texas while traveling to enjoy convenient access to the Katy Mills Mall, Bass Pro, Forbidden Garden, the Merrell Center and a variety of corporate locations.Whether your trip is for business or leisure,our staff will make it more enjoyable and memorable. ... more   less 

Additional Information about BEST WESTERN PLUS Katy Inn & Suites

Address: 2006 Katy Mills Blvd, Katy, TX 77494-4856
Region: United States > Texas > Texas Gulf Coast > Katy
Price Range: £70 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Katy Inn & Suites 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Best Western Plus Katy Hotel Katy
Best Western Plus Katy Inn And Suites
BEST WESTERN PLUS Katy Inn & Suites Texas
Hotel Style:
#1 Best Value Hotel in Katy
#1 Family Hotel in Katy
#1 Romantic Hotel in Katy
#2 Business Hotel in Katy
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Katy Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Katy Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was close to the elevator, it helped as I did some shopping at the malls”
 of 5 bubbles 298muhammedm, 14 Nov 2015 | Read review
“Accessible rooms close to dining area, well equipped with grab bars and bath stool in a large, clean bathroom”
 of 5 bubbles visitor0r0, 11 Nov 2015 | Read review
“I would request a room that does not back up to the highway.”
 of 5 bubbles khaldaman, 29 Sep 2015 | Read review
“Be sure to ask for the 2nd or 3rd floors, so I can get a room on the ground floor front or back.”
 of 5 bubbles stephenj368, 15 Sep 2015 | Read review
“Be sure to park under a light and near the front entrance because criminals are scoping out the parking lot.”
 of 5 bubbles EquineShowTravels, 17 Aug 2015 | Read review
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