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BEST WESTERN La Hacienda Inn

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1 room 2 adults 0 children
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BEST WESTERN La Hacienda Inn
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79 Reviews from our TripAdvisor Community

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Showing 79: English reviews
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Chicago, Illinois
Reviewed 1 week ago

We travel with family and kids, I wish they had heated pool so kids can have fun on there trip. Breakfast was great and waffle in shape of Texas with heart was perfect for kids. I will come back to this hotel in my future stay.

Review collected in partnership with Best Western
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Helpful?
Thank V4498IKdenisec
desitommy2005, General Manager at BEST WESTERN La Hacienda Inn, responded to this review

hello V4498IKdenisec, thank you for your feedback. we are happy that your kids enjoying full hot breakfast in the morning. hope to see you soon.

humble, United States
Reviewed 9 January 2017

Although, a little away from dallas city center, we chose same; as it was suiting our purpose. own transportation, would be a recommended point. Hotel has good breakfast. Offers complimentary wi fi. Staff is courteous & well mannered.

Review collected in partnership with Best Western
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Helpful?
Thank jamessT3862SL
desitommy2005, Front Office Manager at BEST WESTERN La Hacienda Inn, responded to this review

hello thanks you for the kind word, we are in hospitality business and we are you take care of our guest. thank you

Tx
Reviewed 9 January 2017

We stay at this motel for funeral and the staff made us feel welcome and they took care of our need. even they help us setup up family gathering in the evening. Room are clean and fresh and housekeeper were helpful too. We want to thank hotel for having us.

Review collected in partnership with Best Western
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Helpful?
Thank leroym2017
desitommy2005, Public Relations Manager at BEST WESTERN La Hacienda Inn, responded to this review

hello thank you for writting a review about our hotel and we are happy that you had wonderful stay. hope to be at your service in the near future

Friendswood, Texas
Reviewed 5 January 2017 via mobile

This place is in need of a huge remodel. Plus management does not care about complaints and seems to act as if you are a bother. Called corporate really no help. Will never ever stay there again. Will be staying in Tyler at the Hampton!

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Helpful?
Thank rhtaylor
desitommy2005, General Manager at BEST WESTERN La Hacienda Inn, responded to this review

hello guest this review is written by someone who did not stay at our hotel. we did remodel hotel last Oct 2016 with new furniture, mirror, desk chair, sofa, and repainting the new room color with best western approval. we care about our guest complain and so as our best western head quarter. if you call our head quarter they...

Austin, Texas
Reviewed 2 December 2016

Hotel was staff with friendly and courteous I was treated kindly in breakfast time. Happy with hotel and staff took care of my every need. Hotel had lots of people so we had hard time parking our camper.

Review collected in partnership with Best Western
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Helpful?
Thank amymF9988XM
San Antonio, Texas
Reviewed 12 October 2016

To start off, I arrived shortly after 10 pm. Apparently, they lock the lobby at 10 pm. So I waited in the area outside the lobby for almost 20 minutes to be checked-in only to be told that the room was $9 dollars more than the original booking and they could not get their credit card machine to work correctly...

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Helpful?
Thank lrang
Hot Springs, Arkansas
Reviewed 28 June 2016 via mobile

I am here on business and stayed at this Best Western. It is very clean, comfortable, and has newly remodeled rooms. The owner and staff are pleasant. Short drive from Dallas and worth the price difference. Will be staying here again for next job.

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Helpful?
Thank 123jeremyt
Lakeland, Florida
Reviewed 23 June 2016

I was in a handicapped room because that was all that was left. The room was very clean, and the staff was very nice. The breakfast was good but the selection was average. But for free breakfast, I was happy.

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Helpful?
Thank brightangels
Plano, Texas
Reviewed 13 May 2016

Had a one night stay at the Best Western on east 175 in Kaufman in May 2016. My room had new carpet and paint. The bed was comfortable and the room was clean. The night stands were a bit worn, but otherwise the room looked fresh. The love seat sized couch looked and felt new. The room had standard amenities...

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Helpful?
Thank John R
Riverview, United States
Reviewed 10 March 2016

I registered at this hotel for 2 nights and only styed 1 because the sheets were stained and I found a live bed bug in the middle of the night and 2 others that were dead. The sheets were clean, but stained in a few places. No lamps in the room and the overhead lighting was not very good. First...

Review collected in partnership with Best Western
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Helpful?
Thank John A
desitommy2005, General Manager at BEST WESTERN La Hacienda Inn, responded to this review

Dear Guest, We sincerely apologize for the bad experience you had at out hotel. We had License Pest control came and inspected your room and we found no sign of bugs. i personally advice that you please check you bags and clothes for any sign of bug that they might be hiding. one suggestion you that next time you in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Questions? Get answers from BEST WESTERN La Hacienda Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms you can drive up to”
 of 5 bubbles ramonac536, 21 Oct 2015 | Read review
“Choose a room behind the office, if available. Mine was the 3rd room off the highway and noise from 18-wheelers was a bit loud at times.”
 of 5 bubbles DonM799, 30 Sep 2015 | Read review
“Best room is at a different hotel.”
 of 5 bubbles amandar874, 14 Jan 2015 | Read review
“Rooms in the middle are quieter. Not next to road.”
 of 5 bubbles rosemc859, 6 Jun 2014 | Read review
“Get as far from the highway as you can. End rooms would be noisy.”
 of 5 bubbles PamA369, 4 Nov 2013 | Read review
5 of 5