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Shilo Inn Suites Hotel - Killeen

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Shilo Inn Suites Hotel - Killeen
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529 Reviews from our TripAdvisor Community

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Showing 526: English reviews
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Killeen, Texas
Reviewed 2 days ago NEW

I always choose Shilo Inn & Suites as my home away from home. I travel from the "other side of the world" several times a year. I could easily choose other hotels, but Shilo beats them hands down every time. Rooms are always clean, the restaurant staff rocks! Love my meals when I order, always fresh, tasty and the presentation...

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Helpful?
Thank Isabella L
Reviewed 1 week ago

Came to a business venture as well as gather with friends from the different states. the Staff that I had interaction with went above to make my stay most Pleasant. First thanks to the cook Darryl, the front desk staff Apolonia, Miranda, my room attendant Teresa, the Lounge staff Chandi, Chelsea,Tim and to Rita Huls director of Sales and would...

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Thank Russell C
Reviewed 1 week ago via mobile

Food was absolutely amazing! Thank you Darryl for working hard on it and to the sweet barista, Rose! :) If you come here you definitely need to have the Texas shaped waffles and eggs n bacon. A very peaceful dining experience.

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Helpful?
Thank Madison A
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thanks for sharing your great breakfast experience with me. The Texas-shaped waffles are certainly a guest favorite. I am glad you enjoyed them and I look forward to many more future visits. Sincerely, R. Wood – General Manager.

Reviewed 1 week ago

My son and I stayed here for two nights. The lady Monika at the front desk was very professional and friendly. Our room was nice and had a decent size kitchen in it. We got up to have breakfast, and we were greeted by Rose (Barista) and Darryl (Cook). They were very kind and a nice selection of food there.

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1Thank Oscar R
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for telling me about the great service you received from Monika, Darryl and Rose. It takes a great team to make a great hotel run smoothly. I will let them know the kind words you had for them. Please come back every time you are in Central Texas. Sincerely, R. Wood – General Manager.

Kyle, Texas
Reviewed 2 weeks ago

went there for a softball conference, have been there before, rooms are nice and clean, just front desk staff are not very friendly. Seems to be that way every time I stay there. Maybe some day it will change.

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Helpful?
Thank accbballcoach
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thanks for sharing your experience. Cleanliness and Friendliness are two of our core values. It sounds like we hit one and struck out on the other. I will be concentrating on the Front Desk to make sure each of our employees are working hard to make every part of your stay enjoyable. I look forward to your return next year....

Reviewed 2 weeks ago

I want to start by saying the front desk staff were professional One employee that stood out was Shayna. She was always smiling and greeted each person everyday that i saw. I had a issue with my room and she was able to move me o another room with no issues and was very sorry for any inconvenience that had...

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1Thank Heather T
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for your comments. I will share them with Shayna, Rose and Darryl too. I will speak to Chef and see if there is room to make some changes to the breakfast to bring more variety to the Deluxe Continental breakfast. I hope you will return each time you are in Killeen. Sincerely, R. Wood – General Manager.

Reviewed 2 weeks ago via mobile

I stayed here two nights and I have to say I was very unimpressed with the quality of service and the room. When I arrived to check in my room was not ready. I did not get my room til almost 5. The room looked nice until I started trying to unpack. The trash was not picked up and stuff...

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Thank Anna R
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for bringing these flaws to my attention. I just spoke with your travelling companion and assured them that I will be addressing the issues you spoke of. I am very unhappy that my staff treated you so poorly. I hope you will give me a chance to make the necessary corrections and come back to stay with us...

Amsterdam, The Netherlands
Reviewed 3 weeks ago

A nice hotel with spacious rooms. We had the king, there was a table with chairs and a sofa bed, and: our room had a kitchen! I was very happy with that! I am on a very restricted diet and I can only eat food I make myself. This was perfect! The kitchen had a stove, oven, lots of cupboards,...

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1Thank Aafke_10
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for your kind review. I remember speaking with you several times during your stay. I am pleased that Thresa made your stay so much more enjoyable. It is not often that the Housekeeping staff is recognized for the important part they play in making a good stay even better. Please come back every time you are in Killeen....

Reviewed 3 weeks ago

We stayed here with 250 high school students attending a competition, and we couldn't have asked for better service. We checked in and they had room keys ready for each teacher to pick up and the rooms were spacious and wonderful. I loved the full kitchen (too bad we weren't there long enough to take advantage of it), and the...

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1Thank kaywoody
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for telling me about your stay. I am sorry we did not have enough towels for all your students. I will make sure we are more adequately stocked when you return next year. We really enjoy having your student convention here and look forward to many more years of these conventions here in Killen. Sincerely, R. Wood –...

Reviewed 3 weeks ago via mobile

Very Clean Comfortable rooms. Great accommodations. Staff- polite and friendly. Delicious food. (Make it a point to have the Spiced Rum Apple Pie with Vanilla Ice cream!!) It is served warm and is absolutely delicious.

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1Thank Kelly G
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for the nice review. I am glad the staff made a good first impression on you. Thank you for recommending your favorite dessert from our award-winning restaurant and chef. Please come back when you are in Killeen. Sincerely, R. Wood – General Manager.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
When your travels take you to Central Texas, be sure to stay at the full service Shilo Inn Suites Hotel, our newest crown jewel. Catering to Killeen's business travelers, Ft. Hood military personnel, and vacationers alike, the 160 deluxe and 82 kitchen suites hotel offers 7,000 sq ft of meeting space, and is conveniently located adjacent to the Civic and Conference Center. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 

Additional Information about Shilo Inn Suites Hotel - Killeen

Address: 3701 S W S Young Dr, Killeen, TX 76542-2876
Region: United States > Texas > Killeen
Price Range: £90 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Shilo Inn Suites Hotel - Killeen 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Shilo Hotel Killeen
Shilo Inn Killeen
Shilo Inn Hotel
Killeen Shilo Inn
Hotel Style:
#1 Business Hotel in Killeen
#1 Family Hotel in Killeen
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Questions & Answers

Here's what travellers have asked, with answers from Shilo Inn Suites Hotel - Killeen staff and other travellers.
6 questions
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Clements, Maryland
11 months ago
1 month ago
Tupelo, Mississippi

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Questions? Get answers from Shilo Inn Suites Hotel - Killeen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The indoor pool and Spa is great as well.”
 of 5 bubbles I7842NBheathert, 14 Feb 2017 | Read review
“Lower room it is easier to get to the whirlpool, swimming pool, steam and sauna and exercise room.”
 of 5 bubbles 992elw, 1 Feb 2017 | Read review
“First floor had a kitchenette which was excellent for our use.”
 of 5 bubbles f0law, 31 Jan 2017 | Read review
“"All of the room locations have been pleasant for us"”
 of 5 bubbles hhrinc, 29 Jan 2017 | Read review
“Ask for Nikki Hampton”
 of 5 bubbles brianH8109CR, 18 Jan 2017 | Read review
5 of 5