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All reviewscomplimentary breakfast ishappy hourevening receptiongreat hotela great staybusiness tripshopping mallbreakfast staffhot tubstay there againnice breakfastrooms were very cleanfront desk stafflaredo areashuttle servicemall del nortestaff was very friendly
I found the hotel to be very comfortable and beautifully maintained. The staff was very friendly and helpful. My suite was gorgeous and very clean.
I ate dinner in the bar my last night, and found the bartender to be very friendly and attentive. The...More
I have stayed in many hotels in Laredo and this one is by far the best. It is not the newest Embassy Suites I have stayed in, but it lives up to the brand. I stayed there for business for 3 nights in February 2018....More
This is a very good hotel. The central atrium makes the whole thing work. Good restaurant. Free drinks at happy hour a cheerful feature. Spacious suites. Much better experience than most other hotels these days. Highly recommended.
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Checked in on 7-2-2018. Around 4pm I requested a room close to the elevator before she checked me in. I got assigned room 518 and asked if it was close to elevator states oh no, asked her to change room and she stated she had...More
Response from amenendez39, General Manager at Embassy Suites by Hilton LaredoResponded 1 week ago
You are absolutely right, we can do better than that. We first fail to provide you with your request and then we fail to correct our mistake. I will meet with our team and remind them that we are in the business of yes we...More
Embassy has always been focused on a great family experience. Their suites and design is longstanding, and even considering that their design could be considered outdated, their service and facilities are very good.
The breakfast is great and the evening drinks and appetizers fine.
Response from amenendez39 | Property representative |
Monday trough Friday 6:30am to 9:30am
Saturday and Sunday 7am to 10:30am
Great selection available eggs to order omelets waffles and more outstanding service come in early it gets busy every morning. See you soon.
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"Stay away from room 219 -- it's right above the banquet hall."