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Homewood Suites by Hilton Laredo at Mall del Norte

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#6 of 38 Hotels in Laredo
Certificate of Excellence
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Homewood Suites by Hilton Laredo at Mall del Norte
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309 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Pensacola, Florida
Reviewed 2 weeks ago

I really loved the rooms. I felt like I had a 1 bedroom apartment. It was really beautiful. The only objection was it smelled like weed or the carpet needed to be cleaned. Other than that it was a nice hotel

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Helpful?
Thank ronikas707
Reviewed 3 weeks ago

We always stay at this hotel and we go at least once sometimes twice a year.The hotel and grounds are always looking good and kept up to par. Also the rooms are clean and clean smelling. We always can count on a perfect stay with no surprises.

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Helpful?
Thank Chango S
Gino P, General Manager at Homewood Suites by Hilton Laredo at Mall del Norte, responded to this review

Dear Guest, Thank you for the wonderful review! We are thrilled to hear that you had such a very nice experience here at the Homewood Suites in Laredo, Texas. We aim for all of our guests to have perfect stays and it's great to hear about your 5 star experience! We hope you have the chance to visit us again...

San Antonio, Texas
Reviewed 4 weeks ago

Excellent stay! I would definitely stay at this location for future travel. The front desk person was extremely friendly and when I called for earlier check In she was very helpful. Overall a great time.

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Helpful?
Thank 137belindaa
Gino P, General Manager at Homewood Suites by Hilton Laredo at Mall del Norte, responded to this review

Dear Belindaa, We are so thrilled to know how much you enjoyed your visit with us! Thank you for choosing our Homewood Suites in Laredo Texas and for sharing your experience on TripAdvisor. We work hard to provide an outstanding experience for our guests and I genuinely appreciate your compliments regarding our team. When your travels bring you back to...

Southgate, United States
Reviewed 4 weeks ago

Very clean from the minute you hit the parking lot. Staff very friendly, rooms clean and roomy and complimentary breakfast was great. Swimming pool, small gym, large seating are in lobby, business center. Will stay again!

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Helpful?
Thank Lenny D
Gino P, General Manager at Homewood Suites by Hilton Laredo at Mall del Norte, responded to this review

Dear Lenny D, Thank you for taking the time to submit this wonderful review. I’m so very happy to see that you enjoyed your stay at the hotel and that our staff took great care of you during your stay. I will extend your wonderful compliments to our team and we will continue to work hard to maintain the highest...

Fort Worth, Texas
Reviewed 26 October 2016

Stayed here for a few days, working remote and using the hotel internet heavily all day. I am very pleased with the room, the space you get, and the easy access to basically everything you could need. The bed is probably what I noticed the most...it is very comfortable, not old and tired like many hotels, and I slept great...

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Helpful?
Thank Tyler V
Gino P, General Manager at Homewood Suites by Hilton Laredo at Mall del Norte, responded to this review

Dear Tyler, We greatly appreciate you taking the time out of your day to review your stay with us, and for providing us with such an honest description of your experience. We are so pleased you enjoyed the complimentary breakfast buffet and that you found your suite to be spacious. Our staff works very hard to maintain a clean, friendly...

Helotes, United States
Reviewed 18 October 2016

We have traveled biweekly to Laredo for years. We have stayed in several hotels. This is our favorite. It is the best location and the cleanest, most comfortable hotel. I highly recommend Homewood Suites.

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Helpful?
Thank Richard A
Gino P, General Manager at Homewood Suites by Hilton Laredo at Mall del Norte, responded to this review

Dear Richard, Thanks so much for helping us spread the word about our spacious suites, services and amenities. We too agree that our hotel has one of the best locations in Laredo right behind the Mall De Norte and with so many surrounding restaurants. Once again, thank you for your continued loyalty and we look forward to welcoming you back...

Frisco, TX, United States
Reviewed 17 October 2016

My family all stayed at Homewood Suites while in Laredo for a wedding. Everything was up to expectations - friendly helpful staff, clean comfortable rooms, nice garden area where we had breakfast as a group. Good location too, next to the mall and easy access to downtown and the neighborhood for the wedding.

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Helpful?
Thank Pamela W
Gino P, General Manager at Homewood Suites by Hilton Laredo at Mall del Norte, responded to this review

Dear Pamela W, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gino Perez General Manager

Laredo, United States
Reviewed 10 October 2016

Twice I have stayed here in the last few months. In both stays this hotel did not clean my room twice in the first stay and once in the second stay. I did call the front desk and they did send a housekeeper right away but this is not how good housekeeping service should operate, especially at a Hilton..Yes, the...

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Helpful?
Thank Jaime C
Gino P, General Manager at Homewood Suites by Hilton Laredo at Mall del Norte, responded to this review

Dear Jaime C, Thanks for taking the time to post a review about our hotel. I am so sorry you had a less than pleasant experience during your visit to Laredo TX. We have reviewed your comments with our housekeeping staff and promise the issues you mentioned has been addressed. We value your business and we are doing everything we...

Reviewed 5 October 2016

With my job I have had to stay in many hotels. I've never stayed in a hotel for six weeks...until now. Let me tell you, this one takes the cake. The staff is friendly and courteous and will go out of their way to make you feel at home. The two hour "happy hour" Monday through Thursday is a great...

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Helpful?
Thank Tammy F
Gino P, General Manager at Homewood Suites by Hilton Laredo at Mall del Norte, responded to this review

Dear Tammy, Thank You so much for helping us spread the word about our services and amenities. We’re also glad that you noticed the efforts of our Food & Beverage Attendant, Veronica, she really has been working so hard to make sure each guest has a wonderful experience during breakfast and evening social. We’re so glad you noticed! I will...

United States
Reviewed 29 September 2016

Staff and management are professional, courteous, and helpful. Hotel is near shopping mall and restaurants. During our 8 week stay we never encountered any problem and staff made us feel like home. We would recommend this hotel to anyone visiting the Laredo, Tx area.

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Helpful?
Thank Carlos B
Gino P, General Manager at Homewood Suites by Hilton Laredo at Mall del Norte, responded to this review

Dear Mr. & Mrs. B and Family, Your review has made our day! Nothing pleases us more than hearing from our valued extended stay family who had a Great all around stay here at the Homewood Suites in Laredo Texas. We want to Thank You for choosing to stay with us and we are so glad to hear that our...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Homewood Suites by Hilton® Laredo at Mall del Norte is just a short drive from the Laredo Airport, Laredo Energy Arena and downtown Laredo, as well as the Mexico border. Enjoy a complimentary hot full breakfast including scrambled eggs, cereal and baked goods each morning during your stay. Join us at night for complimentary evening dinner and drinks, available Monday to Thursday. Make yourself at home in a studio or one or two-bedroom suite, complete with a fully-equipped kitchen and complimentary WiFi. Plan a meeting or small event for up to 40 business associates in our meeting room. Find business amenities, such as printers, express mail and fax in our business center. Enjoy valet and laundry service when staying at our hotel. Play a game of basketball, work out in the fitness center or plunge into our pool for relaxation. ... more   less 

Additional Information about Homewood Suites by Hilton Laredo at Mall del Norte

Address: 98 Calle Del Norte, Laredo, TX 78041-9143
Region: United States > Texas > Laredo
Price Range: £78 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Laredo at Mall del Norte 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
Homewood Suites Laredo
Homewood Laredo
Laredo Homewood Suites
Hotel Style:
#1 Romantic Hotel in Laredo
#3 Family Hotel in Laredo
#6 Business Hotel in Laredo
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Laredo at Mall del Norte staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Laredo at Mall del Norte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“complimentary breakfast”
 of 5 bubbles chang0s, 16 Nov 2016 | Read review
“Get rooms towards the front. Elevator location makes access to upper floors difficult.”
 of 5 bubbles 923diegog, 21 May 2016 | Read review
“Suite. The closer to the lobby, the better the internet.”
 of 5 bubbles celam001, 16 Apr 2016 | Read review
“Do not get a room near the ice maker.”
  • mold around the tub that is not good
 of 5 bubbles Aprilerain, 11 Apr 2016 | Read review
“Embassy Suites next door worth the extra amount.”
 of 5 bubbles aleavens, 20 Feb 2016 | Read review
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