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Comfort Suites

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Traveller (16)
Room & Suite (39)
Dining (5)
Overview
  • Excellent45%
  • Very good24%
  • Average15%
  • Poor8%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (134)
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134 results
Traveller rating
57
33
21
12
11
Traveller type
Time of year
LanguageEnglish
57
33
21
12
11
Show reviews that mention
All reviewshome football gamethe ground floorwould stay here againsouth loopan older propertycheck in was easyroom was cleana great staycoffee makerconvenient locationfront desk staffsherriemorrispillowsrewardhallwayac
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1 - 5 of 134 reviews
Reviewed 1 week ago via mobile

Front desk staff was friendly & efficient. Enjoyed the free evening snacks & beverages. Breakfast was OK, but cellophane wrapped pastries were odd for a Comfort Suites. The hotel needs to be repaired & cleaned! Some holes in the walls, gouges & scuff marks need...More

Thank bearhug68jr
Response from comfortsuiteslubbock, Hotel Manager at Comfort SuitesResponded 1 week ago

Dear Guest, Thanks for staying at the Comfort Suites Lubbock during your recent visit to our area. We appreciate your review and the observations both positive as well as negative They are precious to us and we shall surely take them for improvement. We are...More

Reviewed 1 week ago

Parent Orientation weekend. Alumni recommended this location and though it is not on campus, it was not too far away. Nice, simple, really great location. Extra clean rooms, free breakfast. No complaints.More

Thank mainmom2018
Response from comfortsuiteslubbock, Hotel Manager at Comfort SuitesResponded 1 week ago

Hello Guest, Greetings from the Comfort Suites Lubbock. At the outset, let me thank you for staying with us and taking valuable time to give us a feedback. Your comments are much encouraging and of course guide us for improvement. We shall definitely try to...More

Reviewed 2 weeks ago via mobile

I picked this place based on previous reviews. Makes me wonder if we stayed at the same place! The front staff was rude and dismissive. We reserved two rooms, as we are a family of 5, and they put us on separate floors. When we...More

Thank Jennifer J
Response from comfortsuiteslubbock, Hotel Manager at Comfort SuitesResponded 1 week ago

Hello Guest, Thank you for the stay. We regret the all around mess as per your observations. Guest satisfaction is one of our primary responsibility and there has been a serious breach. We shall check and take corrective steps to avoid such things in future,...More

Reviewed 9 June 2018

Stephen Liford and Sherrie Morris are excellent front desk hosts! They were able to juggle multiple tasks while making sure every guest had a great experience. Rooms were very quiet, we never heard any noise from neighbors at all. Comfy beds, too.More

Thank Janet C
Response from comfortsuiteslubbock, Hotel Manager at Comfort SuitesResponded 16 June 2018

Dear Guest, Thanks for your stay and the valuable review recommending our hotel. We will take your comments for further improvement. Glad to note that you liked the services of Stephen and Sherrie. It is our privilege to serve clients like you. Reviews from guests...More

Reviewed 9 May 2018 via mobile

Booked this room in advance and arrived about 9pm the front desk staff was super efficient and friendly, the inside and outside were both clean and appealing the pool was not open as it looked to be having maintenance done! The rooms were clean and...More

Thank SeanandLarue
Response from comfortsuiteslubbock, Hotel Manager at Comfort SuitesResponded 16 May 2018

Dear Guest, First, let me say that I appreciate you taking time to comment. So many people don’t bother. Second, I want to thank you for your kind (and accurate!) comments about our great breakfast. We’re very fortunate to have staff members who meet guest...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair access
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$65 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$65 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (16)
Room & Suite (39)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Book the room early. I would not pick the first floor due to traffic from breakfast every morning."
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"We stayed on the first floor, and heard no noise from anyone above us."
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"Stay on Main level if you have a lot of luggage - No Elevator."
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"There is no elevator, not an issue for me, but just an FYI..."
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