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Holiday Inn Express Hotel & Suites Lubbock West

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Traveller (17)
Room & Suite (15)
Dining (2)
Certificate of Excellence

About

Location
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Certificate of Excellence
Wide-open skies and rugged landscape characterize this region, known as the South Plains. Growing larger each year, this bustling city still retains its West Texas charm, and when you stay at our hotel's facility in Lubbock, we'll make sure you get a big dose of Southern hospitality. Because we're right off Highway 82, we're just minutes from Covenant Medical Center, Texas Tech University and the businesses of downtown Lubbock. The hotel's staff is also happy to assist if you need to host a seminar or gathering in one of the event rooms. To prepare for the meeting, feel free to use the Business Center and the complimentary wireless HSIA. While you compare hotels in Lubbock, keep in mind that we're just moments from South Plains Mall and short walk from Canyon West Shopping Center. For more information on the city's history visit the National Ranching Heritage Center or the Buddy Holly Center. Our accommodations are also close to Main Event, Joyland Amusement Park, the Depot District and the American Wind Power Center. The Holiday Inn Express® Lubbock West hotel has premium amenities at a price you can afford. Sample all your breakfast favorites at the free, hot Express Start Breakfast Bar before exploring Lubbock, or hit the hotel's Fitness Center for an invigorating workout. Visit us on your next trip and enjoy unique features like our aquarium that houses a catfish named Paws.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
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Charming
HOTEL CLASS
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583Reviews
61Photos
7Q+A
100Room tips
Traveller rating
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Popular mentions
If you are looking for a reasonable priced hotel with exceptional service, this is the place to stay. When checking in, Timothy was professional and welcoming. He treated me like I have been a guest at the property many times and made sure within minutes after entering my room
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Over the Christmas week we tried to stay one night and then be on our way. The night clerk told us he had a couple of rooms available, all at the same price. That price was significantly higher than on the website. So I booked it right in front of him through the app. Then he
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lubbock West
Responded 3 weeks ago
Hi Tracy H, Thank you for staying and writing us a review. It is regrettable that you did not experience an exemplary hotel stay with us due to the unsatisfactory condition of the rooms you received. We are very sorry for the inconvenience this has caused. I have sent you a private message in an effort to obtain additional details about your experience. We hope to hear from you soon and be of further assistance. Sincerely, Connie D Case Manager IHGService
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There are many hotels in Lubbock, so do not make this a priority. I stay at Holiday Inn and HI Express all the time and this hotel was an extreme disappointment. It actually needs some structural repairs. It is NOT maintained, breakfast items cold and stale, trash everywhere.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lubbock West
Responded 3 weeks ago
Hello LT_Dallas, Thank you for your stay and for taking the time to leave us feedback. I appreciate you for always choosing the Holiday Inn and Holiday Inn Express brand. I want all your stays with us to be pleasant, and I am sorry to learn about your disappointment with the hotel cleanliness and level of service received. I have shared your comments with the hotel management, and I trust that measures taken will make your next stays with us better than the last. I hope you give us another try! Best regards, Clayton G. Case Manager IHGService
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The front desk staff truly went above and beyond in helping us during our stay. We were having car trouble and the staff at night and in the morning assisted in our finding help at a local dealer. They were all kind and courteous and truly cared that we went safely down the
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Excellent service, Had small refrigerator, microwave & coffee pot. Breakfast is good & free. Beds are comfortable. Wish it was more of a suite environment. Had indoor pool & gym. Only problem was you had to watch were you parked as they watered the grass every other day & it
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123
yes, room 122 has one
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Hello, we unfortunately can not allow pool parties since we are not a public poor for safety reasons.
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Not sure. Three floors at least. Call the front desk. Staff was excellent
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Because I cannot ride a motorcycle.
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We have standard showers in most however we do have several with garden tubs that are very relaxing. These are the King Executive Suites. Please be sure to call and let us know so we may ensure you have this room reserved. Thank you for your question
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12
"Go to the Hilton."
"222 King Suite, near end of hall, elevator or stairs were equal distance away, and that stairway was closest to the pool and fitness room."
"Run away..."
"Rooms at one of the other Holiday Inn locations in Lubbock "NOT THIS ONE""
"Nick will get you what you need!!!!"
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PRICE RANGE
US$84 - US$202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites lubbock west
LOCATION
United StatesTexasLubbock
NUMBER OF ROOMS
82
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