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BEST WESTERN PLUS Lubbock Windsor Inn

CancelonUS$90*
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#21 of 66 Hotels in Lubbock
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$119*
US$90*
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US$101*
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BEST WESTERN PLUS Lubbock Windsor Inn
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745 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Lubbock Windsor Inn
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Showing 739: English reviews
Reviewed 4 February 2015

I was pleasantly surprised at the quality of the furnishings and services. Very business friendly suite with a comfortable bed. Breakfast was adequate and the location was good. Would definitely recommend.

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Helpful?
Thank Mark e
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

We are glad you liked our executive suites. Thanks. Hope to see you back soon.

Reviewed 31 January 2015

We were without hot water for a whole day.laundry rooms its no working appliances.breakfast was repeated foods from the day before.pool was under repair .repairs were being made while we're there and therefore had to tolerate the fumes friends m paint and whatever chemicals they were using.

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Helpful?
1Thank Maxine G
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

On behalf of all of us here, I would like to apologize for short term(Preventive Maintenance Gas line safety check) hot water issue. We are 365/24/7 operation like any other lodging establishment and we have to shut down some of our services at some point for preventive maintenance or repair. Unfortunately that happened during your stay. Swimming pool maintenance was...

Reviewed 31 January 2015 via mobile

We visited Lubbock and stayed at Best Western Windsor. The hotel is updated and very relaxed atmosphere. We booked by phone but upon arrival the only rooms left were 2 suites. The night clerk immediately got on the phone and approved our stay in the suite for the promised price of a regular room. We had a wonderful suite, very...

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Helpful?
Thank Honeydoc
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank You so much.

Austin, Texas
Reviewed 27 January 2015 via mobile

I have had to release the memories of Beat Western from the 80's. The hotel is older, but has been renovated with modern furnishings and decor. My room is very comfy, particularly the recliner... I usually don't sleep well in hotel beds, but I slept like a rock last night. They provide a hot cooked breakfast... The biscuits are really...

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Helpful?
Thank Lauronious
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thanks a lot.

Amarillo, United States
Reviewed 20 January 2015

Great overall considering the old blood stains on the comforters, and not just one room, BUT TWO rooms. Service was great, especially the evening desk clerk, very impressed with her. Very Welcoming! The location seemed a little shady but had no problems, so all was good. Easy entrance and easy exit. Check out good morning desk clerk didn't even ask...

Review collected in partnership with Best Western
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Helpful?
Thank Helen L
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

RUST stains are often mistakenly seen as a blood stain. Our day to day laundry system can take off blood stains very easy without any extra efforts. On behalf of our entire staff I would like to apologize for the issue that you found in two rooms out of your group block. After our research we did found issue with...

McKinney, United States
Reviewed 20 January 2015

No complaints at all. Staff deserve to be promoted to wireless service providers or cable service providers, very courteous and professional. Room was above average and extremely clean. Comfortable bed and TV at very reasonable rates, what else do you expect in Lubbock?

Review collected in partnership with Best Western
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Helpful?
Thank Shelly L
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Appreciate your inspiring words about our staff. Thanks.

Tulsa, Oklahoma
Reviewed 20 January 2015

When we arrived, smell of freshly baked complimentary cookies and hot coffee hit us in the lobby, enjoyed it after 4 hours flight. Staff was very professional and room was decent. Parking lot was relatively busy than other hotels around so they must have good reputation. I would recommend it to anyone with my eyes closed.

Review collected in partnership with Best Western
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Helpful?
Thank c m
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

We know the feeling. That happens to us everyday when that smell hit our noses. Thank you so much.

Chickasha, Oklahoma
Reviewed 17 January 2015 via mobile

Stayed here on a business trip. Very nice and helpful staff, hotel was was up to date, nice lobby and breakfast area. Breakfast was very good. Rooms were great, clean, smelled fresh, nice work area, good tv. What more could you ask for.

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Thank jdcpac
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for taking time to share your experience with other travelers. Hope to see you back soon.

Albuquerque
Reviewed 17 January 2015

Even though they were having trouble with the gas line , every body went above and beyond to make sure my stay was pleasant . I will always stay here when I am in the Lubbock area. Thank all of you for going that extra mile :)

Review collected in partnership with Best Western
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Helpful?
Thank kalykat
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank You for your understanding. We have to perform annual preventive maintenance as a safety precautions. Did not find any serious issues, everything back to normal with peace of mind as a bonus.

Santa Fe, New Mexico
Reviewed 16 January 2015 via mobile

Check in was a bit too tedious, but nothing out of the ordinary. The room was neat and clean, but hot as a sauna. No matter what temperature we set the heater at, it was HOT. We were too tired to complain, so we alternated between hot and cold all night. The breakfast was OK except for the scrambled eggs...

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Helpful?
Thank adrilandes
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Please accept our apology for not exceeding your expectations. We strive to hear from our guests so we can continue to improve. Hope you will give us another chance in future.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
NEWLY RENOVATED BEST WESTERN PLUS & UNDER NEW MANAGEMENT IN 2017 At the Best Western Plus Lubbock Windsor Inn, we're proud to be the finest property off Interstate 27 in Lubbock, Texas. Our hotel premises are 100% NON SMOKING. We're moments away from the Lubbock Preston Smith International Airport arrivals terminal and 10 minutes from Texas Tech University, our property offers all the amenities you expect and deserve from a fine upper midscale hotel. We are pleased to provide you with a superior Lubbock hotel experience. Allow us to anticipate your every need here. By day, let your senses come alive and experience our stunning West Texas sunrise. By night, come home to experience the beautiful West Texas sunset. Whether your trip to Lubbock is a once-in-a-lifetime adventure, business trip, or a much needed escape from home, make us your first and only choice for lodging. Our warm, relaxed ambiance is the perfect end to a West Texas day. With a variety of dining and entertainment choices close-by the area, we 're sure to please leisure guests of all ages and our extended stay business guests. Our scent air system keeping our lobby smelling great, our 24 hour guest fitness center, 24 hour available guest laundry facility and 24 hour business center with free printing access for our guests will make us your favorite place to unwind. Our guests love our fresh complimentary oven baked cookies in the evening. Our beautifully suite rooms were designed with your complete comfort in mind. All guest rooms have interior corridor room entrances and include a full complimentary hot breakfast every morning and free wireless internet access. Rooms are equipped with hair dryer, iron/ironing board, newly purchased fridge & microwaves, alarm clocks, phones. We offer FREE limited truck parking in addition to our free guest parking monitored at all hours of the day via cctv. At our Lubbock hotel, you can experience a clean, safe, comfortable room. We are the only Best Western Plus hotel in Lubbock featuring a Hot Tub inside our delightful heated pool area open all months of the year. Come try us out and take a dip in our pool. We promise our guests a remarkable, memorable experience and the Best Western promise, which is to treat you and every guest like family. We have a limited number of rollaway beds and pet-friendly rooms available. A pet-friendly room reservation is required. The non-refundable pet friendly rate is $25.00 per pet, per day. A refundable cleaning and damage deposit of $50.00 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair or cleaning. We are located immediately to your right as you exit Interstate 27 South Exit 1B or take the 50th street exit and turn around on Interstate 27 Northbound. We are at the junction of Loop 289, hwy 84 & hwy 87. Very easy entry/exit. Close to restaurants, United spirit arena, Medical district, several golf courses and downtown. ... more   less 

Additional Information about BEST WESTERN PLUS Lubbock Windsor Inn

Address: 5410 Interstate 27, Lubbock, TX 79404-4500
Region: United States > Texas > Lubbock
Price Range: £60 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Lubbock Windsor Inn 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Lubbock Windsor Hotel Lubbock
Lubbock Best Western
Hotel Style:
#1 Green Hotel in Lubbock
#5 Best Value Hotel in Lubbock
#7 Romantic Hotel in Lubbock
#11 Business Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Lubbock Windsor Inn staff and other travellers.
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Fort Worth, Texas

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Questions? Get answers from BEST WESTERN PLUS Lubbock Windsor Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure if you stay at this hotel you keep your door chained and locked. Also make sure to have your reservation with you. ”
Fireman34, 21 May 2017 | Read review
“Ask for updated room”
pandocarlos, 29 Apr 2017 | Read review
“Ask for handicapped rooms if needed before you book the room”
Muhyees, 18 Mar 2017 | Read review
“Haven't had a bad room here exits centrally located”
llrickman, 16 Mar 2017 | Read review
“No suggestions other than 2nd floor at ends are usually quietest.”
jpbrowser1, 14 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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