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Country Inn & Suites By Carlson, Lubbock

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Country Inn & Suites By Carlson, Lubbock
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399 Reviews from our TripAdvisor Community

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Showing 398: English reviews
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Big Spring, Texas
Reviewed 5 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 503cassiem
Roshan B, Manager at Country Inn & Suites By Carlson, Lubbock, responded to this review

Fort Worth, Texas
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank laxga00
Roshan B, Manager at Country Inn & Suites By Carlson, Lubbock, responded to this review

Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
1Thank 244timothya
Roshan B, Manager at Country Inn & Suites By Carlson, Lubbock, responded to this review

Fort Worth, Texas
Reviewed 2 weeks ago

Room was very clean, breakfast was awesome!! easy access to highways for food and shopping. Sandra at the front counter was very helpful with local directions,Dina served up a great breakfast and was very friendly.Timothy at front counter very helpful with things I needed during the PM hours. My next visit to Lubbuck will be here.

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Helpful?
Thank papajohn7777
Roshan B, Manager at Country Inn & Suites By Carlson, Lubbock, responded to this review

Next time bring your slippers so you can fully relax at our hotel and I'll be proud to tell Sandra, Timothy and Dina to make sure you get pampered even more!! :) We love hearing great stories and hope to pamper you soon!!

Reviewed 3 weeks ago

Very pleased with my stay and will definitely stay there again. The room was clean and the staff friendly and accommodating. Dina greeted me by name each morning in the breakfast area staff was very helpful in finding a quiet place to hold a business meeting on site.

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Helpful?
Thank rosieerni
Roshan B, Manager at Country Inn & Suites By Carlson, Lubbock, responded to this review

Rosie, I'm so glad you were able to hold your meeting with us. We hope you turned it into a solid deal. We hope to see you again :)

Reviewed 3 weeks ago via mobile

I liked that this hotel was further back from the freeway than the others around it but it was still very noisy and traffic kept me awake. The hotel was not very busy and you'd think they could have put people on the other side. I hardly ever saw anyone at the front desk and the lady who checked me...

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Helpful?
Thank PJ G
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Lubbock, responded to this review

Hi Pj. It is good to hear from you. Thank you for the positive feedback about the room you had and with the Wi-Fi service. We know a good night's rest is very important especially after a long tiring day and we apologize for the noise during your stay. Also, we are sorry that you were not happy with the...

Lubbock, Texas
Reviewed 4 weeks ago

Sandra greeted me as soon as I entered the hotel, she was very helpful at check in. Sandra is very efficient at the front desk. Dina who takes care of the breakfast area is also very helpful. Dina keeps the breakfast area well stocked as well as clean.

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Helpful?
1Thank teddebear76063
Roshan B, Manager at Country Inn & Suites By Carlson, Lubbock, responded to this review

Hey, were so glad you enjoyed your stay and enjoyed our breakfast. Service is the 1 of the things we push really hard and I'm so proud that Sandra and Dina were able to take care of you

Pampa, Texas
Reviewed 4 weeks ago

When I made reservation I talked to 800# they told me they would put us close together. When I checked in we were on different floors. Sandra at front desk was very sweet and got us on same floor and next door to each other. Great stay and all staff was so helpful

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Helpful?
1Thank kwillentiam59
Roshan B, Manager at Country Inn & Suites By Carlson, Lubbock, responded to this review

I'm so glad Sandra was able to make your stay more enjoyable. Next time just call us and we can set it up for you at the hotel level, plus we love to talk to our guests personally! :) Hope to see you soon.

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 20 January 2017 via mobile

Super friendly staff and always greeted each morning by Dina in the breakfast room as well as the front desk and staff. Even got a little tray made by Ashley Garcia. Room was really nice. Pretty Much comparable to some of the upper hotels ive stayed in- As I often travel for work. Only downside was the neighborhood next door...

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1Thank A TripAdvisor Member
Roshan B, Manager at Country Inn & Suites By Carlson, Lubbock, responded to this review

I'm glad you enjoyed your stay and yes, Dina and Sandra are doing a terrific job at making our guests happy. Hope to see you soon!!

kerrville
Reviewed 17 January 2017 via mobile

The front desk staff was so friendly. As was the breakfast staff. The room had seen some wear.. stains on sofa cushion. Fairly clean though. Points plus $ made this an inexpensive place to stay. Convenient location during our travel

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1Thank skgcdl
Roshan B, Manager at Country Inn & Suites By Carlson, Lubbock, responded to this review

Sorry we had a stain on our couch, I'll have my maintenance team get on that right now because our furniture shouldn't have a stain on it. I'm glad you got to enjoy your stay, did you get a chance to taste our amazing breakfast??

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Country Inn & Suites of Lubbock offers all the comforts of home and we are here to provide you with a quality stay whether you are on your Lubbock vacation or if you are visiting Lubbock on business. Lubbock, the home of Buddy Holly and Texas Tech University, has plenty to do including watching Pat Knight's basketball team. If you want a flashback of history and innovative ideas, let us show you about the Buddy Holly Museum and walk of fame, the OmniMax or Science Spectrum Theater, Silent Wings Museum, or the American Wind Power Center is just a short hop & skip away. If you're into fantastic wine tasting during your stay at the Country Inn & Suites take time out to visit the Llano Estacado, Caprock or Pheasant Ridge Winery. If you are in town to see Mike Leach's football team play in the SBC Jones Stadium or Pat Knight playing basketball at the United Spirit Arena you will have an exciting treat in store for you. Lubbock is home of the Renegades, which is Lubbock's Professional Arena Football Team. Whether enjoying sports or Lubbock's fine arts and museums, make your Lubbock vacation smart and stay at the Country Inn & Suites Lubbock. Lubbock isn't just about West Texas BBQ, we have an exciting list of restaurants that will make your taste buds come back for more of our flavorful offerings. Remember you don't have to be Mike Leach or Buddy Holly, but you can stay revived at the Country Inn & Suites Lubbock. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Lubbock

Address: 5806 Interstate 27, Lubbock, TX 79404-5100 (Formerly Holiday Inn Express Hotel & Suites Lubbock)
Region: United States > Texas > Lubbock
Price Range: £67 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Lubbock 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Lubbock
Holiday Inn Lubbock
Holiday Inn Express Lubbock
Lubbock Holiday Inn
Hotel Style:
#3 Best Value Hotel in Lubbock
#4 Romantic Hotel in Lubbock
#6 Family Hotel in Lubbock
#7 Business Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Lubbock staff and other travellers.
3 questions
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3 months ago
Pflugerville, Texas
11 months ago

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Questions? Get answers from Country Inn & Suites By Carlson, Lubbock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites have a King bed and a Queen bed in a separate room. Also comes with a refrigerator and microwave.”
 of 5 bubbles Takestde, 8 Dec 2016 | Read review
“Our rooms were facing the interstate, maybe other rooms are quieter.”
 of 5 bubbles cibiem, 27 Nov 2016 | Read review
“the Hotel is small enough and we probably stayed in every floor of the hotel and I never have any complaints.”
 of 5 bubbles 980tedu, 4 Oct 2016 | Read review
“My room was very nice and clean! Was nice and quiet.”
 of 5 bubbles lewismiller61, 30 Sep 2016 | Read review
“the suite we stayed in had 2 rooms and a kictenette”
 of 5 bubbles dg8070341, 27 Sep 2016 | Read review
5 of 5