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MCM Elegante Hotel & Suites

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Traveller (15)
Room & Suite (5)
Dining (1)
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Overview
  • Excellent20%
  • Very good27%
  • Average24%
  • Poor14%
  • Terrible15%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (135)
There are newer reviews for MCM Elegante Hotel & Suites
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Traveller rating
28
33
33
20
21
Traveller type
Time of year
LanguageEnglish
Travelers talk about these amenities: Free Wifi, Restaurant, Bar/Lounge, Room Service, Airport Transportation
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33
20
21
Show reviews that mention
All reviewslooked pretty goodbath and body worksindoor swimming poolrestaurant staffdresser drawersfree breakfastexcellent breakfastcomfortable roomfridge and microwaveking suitevery nice stayshower headgreat place to stayfront desk clerklubbock areawalmartupgrades
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21 - 25 of 135 reviews
Reviewed 4 February 2017

Construction outside of my room has apparently been ongoing and hotel staff were indifferent about my lack of quiet sleep opportunity. There was a quiet side of hotel, but it was not disclosed upon check in. Front desk staff being indifferent makes my complaint fall...More

1  Thank Mike S
Reviewed 4 February 2017 via mobile

Housekeeping needs to be held accountable. Our bathroom was not cleaned from the previous guest. There was toothpaste residue in the sink, the countertop was disgusting and had grime all over it. There were no towels, soaps or shampoo and the toilet had pubic hairs...More

Thank Kelly S
Reviewed 17 December 2016 via mobile

I'll start by saying that I've stayed here twice before it changed brands and it wasn't my favorite but the suites are big and they WERE clean. Secondly, the front desk and bar/restaurant are sweet people. However...our bathroom is literally the dirtiest hotel bathroom I've...More

Thank ks0831
Reviewed 22 November 2016 via mobile

We booked this hotel to stay at because the Overton was fully booked for a UT home game. A room opened up at the Overton about 28 hours before check in time at MCM. We called the MCM to cancel and Megan (the woman from...More

Thank Danielle W
Response from Sally0147, General Manager at MCM Elegante Hotel & SuitesResponded 23 November 2016

I am sorry about the confusion on your cancellation. We do not have anyone named Megan that works at our location. Unfortunately several 3rd party sites like to represent that you are talking directly to the hotel. Please give me a call at 1-806-763-1200 so...More

Reviewed 9 November 2016

We stayed in a suite for 2 nights at MCM Elegante - Lubbock and loved it. Great service from all staff, great breakfast and restaurant, great bar area, great internet, clean and quiet in our room as well as in all areas of the hotel,...More

Thank db100
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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Room Service
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$116 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (5)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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JackstheName
30 August 2014|
AnswerShow all 9 answers
Response from Kristi D | Property representative |
Thank you for your email and questions. The MCM Family of Hotels purchased the Lubbock Holiday Inn & Towers in September 2013. We completed a multi million dollar renovation, including our famous Simmons Beauty Rest... More
1
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Room Tips
"ask for the King suite...."
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"stay in a room with low numbers, and call to see if the hot water is working"
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"Stay at a different hotel"
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"Away from the atrium"
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