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Courtyard Lufkin

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Courtyard Lufkin
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170 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Columbus, Georgia
2 reviews
Reviewed 21 October 2016 via mobile

During my last stay at the Lufkin Courtyard the shower did not work. I complained to the management team and was told that I could use the shower located at the pool. What a joke. I had rescheduled a lengthy stay for the following week and was expecting that issues would of been resolved. I was given a standard room... More 

Helpful?
Thank John P
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

John P, Thank you for your review. We strive to exceed our guest's expectations, but from your review it seems we missed the mark. I apologize for your issue with the malfunctioning shower. I totally understand how frustrating that must have been. I understand that you were not totally satasfied with the resolution provided by the Guest Service Agent on... More 

Houston, Texas
Level Contributor
78 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 10 October 2016

This hotel is on the newer side and the lobby and common areas showed it. The staff was really nice. We stayed in a large two room suite. It was huge. The maid did a great job and the room was well stocked. There were a few drawbacks, but they were minor. The pull out couch was really uncomfortable. And... More 

Helpful?
Thank houston1836
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

Houston1836, Thank you for your response! I apologize that the sleeper sofa in your room was not comfortable. When you travels bring you back to Lufkin, I hope we will be your home away from home. Best, Nick Heyward General Manager More 

1 review
Reviewed 16 August 2016 via mobile

Very clean friendly staff. Good value. Rooms are very clean. The hotel is conveniently located there is a Starbucks and outback near by. The hotel gym has a basic courtyard gym. There is a little bistro where you can get quick snack, or breakfast.

Helpful?
Thank Paul K
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

Paul K, Thank you for your recent stay with us! I was delighted to read that your stay with us was an enjoyable one. We have added some new Courtyard Signature Cocktails to our Bistro, you should hurry back and try one! Thanks again for your stay, and we look forward to seeing you again. Best, Nick Heyward General Manager More 

1 review
Reviewed 13 August 2016 via mobile

The room was spacious, and comfortable. The complimentary Internet access helped tie up lose ends with the school before graduation. Snacks were conveniently located down stairs. Slept well and comfortably. Overall a very comfortable stay.

Helpful?
Thank Nathaniel S
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

Nathaniel S, Congratulations on your graduation! Thank you for choosing Courtyard Lufkin as your home away from home. We are always open, and we will welcome you for a return visit anytime! Best, Nick Heyward General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 August 2016 via mobile

Comfortable room clean. Parking can be difficult when they are very busy.The breakfast is pretty good. Check-in was simple and easy The staff was very courteous.. Good for business people. I will stay here again. I did not use their meeting rooms so I can't talk about them

Helpful?
Thank Roger G
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

Roger G, Thank you for your review! The staff enjoys hearing about being mentioned in guest comments, so I will be sure to share this review. When your travels bring you back to the Lufkin area, we will look forward to seeing you again. Best, Nick Heyward General Manager More 

Lake Charles, Louisiana
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 August 2016

Hotel is nice and clean, right next to restaurants and Walmart. Staff was very friendly and helpful even though we only stayed one night. It does not have a free breakfast but has a bistro you can eat breakfast in. It was a good stay

Helpful?
Thank 11ashleya2016
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

Dear 11ashleya2016, Thank you for your review! I am delighted to read that you enjoyed your stay with us. Should your travels bring you back to Lufkin, we hope to see you again. Best, Nick Heyward General Manager More 

Houston, Texas
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 July 2016 via mobile

Hotel staff was very nice and helpful. Hotel was clean and with an attractive warm ambiance. Room was very nice, but a little warn. Need a few minor touch ups like gum on the carpet, holes in the blackout curtain, drain in the bath tub needs replacing. Manager should walk thur all the rooms to find little issues and address... More 

Helpful?
1 Thank RE G
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

RE G, Thank you for your review, and your recent stay with us. I appreciate your feedback because it gives us the opportunity to improve the hotel for future guest stays. If you would like to share any further feedback, please feel free to reach out to me at the property. Best, Nick Heyward General Manager More 

1 review
Reviewed 22 July 2016

Quintessa Robinson went over and above to make our stay great.The hotel had a unruly family staying( kids running all around, women making a gigantic mess with many demands) her staff remained very professional and extremely apologetic with regards to the large obnoxious group. The whole staff was great

Helpful?
Thank Bambi B
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

Bambi B, Thank you for your stay. Quintessa is surely an asset to our team, and the Bistro staff follows her example. I will be sure to share your comments with her and the team! If you are ever back in Lufkin, I hope Courtyard Lufkin will be your home away from home. Best, Nick Heyward General Manager More 

1 review
Reviewed 18 July 2016 via mobile

My family & I stayed this past weekend, the front dest staff was very unfriendly & snobby. I stood at the desk for 7 minutes before anyone greeted me. The young girl in the Bistro, I believe her name was Kelly, was very helpful. She suggested items to us & seemed like she genuinely cared about our stay. If there... More 

Helpful?
Thank jp6655
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

Jp6655, Thank you for your review. I apologize that you found the front desk staff to be less than friendly. I will be sharing this survey with the team to ensure the perception of the team is positive moving forward. Should your travels bring you back to Lufkin, I would love for you to give us another opportunity to provide... More 

Austin, Texas, United States
1 review
Reviewed 15 July 2016

The service here was outstanding! Quintessa, jasmine, and Laquita were amazing when taking care of us for the food and beverage. The front desk staff were so accommodating with finding us rooms at the last minute! Thank you so much for all your help!

Helpful?
Thank Bethany C
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

Bethany C, Thank you for your stay! it was a pleasure hosting your family for your event. I will share your kind words with our, and please come see us again. Best, Nick Heyward General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether visiting for business or pleasure, the Courtyard Lufkin will make your stay in Texas both productive and pleasant. This hotel features the new state of the art lobby that allows guests to work/relax using our free Wi-Fi throughout and easy access to the latest news/weather with the help of the GoBoard. Savor in the appealing, fresh, and easy to prepare menu options at The Bistro, which provides choice, quality, and speed of service. ... more   less 

Additional Information about Courtyard Lufkin

Address: 2130 South 1st Street, Lufkin, TX 75901
Region: United States > Texas > Lufkin
Price Range: £88 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Lufkin 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Courtyard By Marriott Lufkin Hotel Lufkin
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Questions & Answers

Questions? Get answers from Courtyard Lufkin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The two room suite is huge.”
 of 5 bubbles houston1836, 10 Oct 2016 | Read review
“We like the top floor King Suite. But all rooms are great!”
 of 5 bubbles 906jaredk, 29 May 2016 | Read review
“Nice enough service.......room furniture filthy!”
 of 5 bubbles refordb, 3 Dec 2015 | Read review
“corner away from the highway”
 of 5 bubbles luvtotravel1234, 15 Nov 2015 | Read review
“Have a plan "B"”
 of 5 bubbles 294rikw, 21 Sep 2015 | Read review
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