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Homewood Suites by Hilton McAllen

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Homewood Suites by Hilton McAllen
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243 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Dallas, Texas
Reviewed 2 days ago NEW

Internet service was lousy. It dropped my connection every 5 minutes. I received an email to pre- check in but was given a different room at arrival so that was a waste of time. Decent breakfast but limited selection. Coffee is good. Quieter than many other hotels in McAllen.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 829peteg
Reviewed 6 days ago NEWvia mobile

The rooms are big and had a kitchen, big comfy bed and aswel a big shower. It was very hot during my stay so very happy with the ac. Downside is the breakfast and the lack of dinner in the evening, but there enough of restaurants in the neighbourhood.

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Helpful?
Thank Nick S
Tucson
Reviewed 1 week ago

A little older hotel. But it's a good location for when on business, food joints in walking distance/ short shuttle ride. Also you have access to the gym that within walking distance which is nice. Staff is helpful and nice.

Review collected in partnership with Homewood Suites by Hilton
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Thank oscarlJ8545CM
Betty P, General Manager at Homewood Suites by Hilton McAllen, responded to this review

Thank you for allowing us the opportunity to serve you while in McAllen, TX. I am glad you enjoyed your stay and look forward to serving your needs whenever you are in the area again.

Laredo, Texas, United States
Reviewed 1 week ago

This hotel has great costumer service and friendly staff. Always provide information about their evening menu and breakfast service. Rooms are clean and always with a welcome note. Check out is fast and the location is excellent with nearby restaurants and shopping mall.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Leticia Y
Betty P, General Manager at Homewood Suites by Hilton McAllen, responded to this review

Thank you so much for choosing us as your hotel and for allowing us the opportunity to have served you when in the McAllen area.

San Antonio, Texas
Reviewed 2 weeks ago

I really enjoyed my stay everything was wonderful. the fact that there is DVD's available to rent and a free breakfast and having a cook top in the room really helps. I felt like I was renting an apartment for a few days. I loved that the hallways are filled with prized photos form the area and previous winners it...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Aflores78552
Betty P, General Manager at Homewood Suites by Hilton McAllen, responded to this review

Thank you for staying with us, I know that you had many hotel options available to you and we are honored you chose us as your home away from home. We look forward to future stays whenever you are in the McAllen area.

McAllen, Texas
Reviewed 3 weeks ago

Last minute getaway for the wife and myself couldn't have been better. Facilities and amenities were very accommodating. The suites weren't extravagant yet it lived up to its name as it did provide a homey, cozy warmth. Great value for the rate.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank omarg380
Betty P, General Manager at Homewood Suites by Hilton McAllen, responded to this review

Thank you for choosing to stay with us here at Homewood Suites by Hilton McAllen and it is nice to hear you and your wife had a good getaway. We look forward to serving your needs again soon.

Wildomar, California
Reviewed 4 weeks ago

Excellent staff and accommodations! Stayed for 30 days and had no problems. Excellent food at breakfast and dinner. I would definitely recommend this establishment to anyone traveling for pleasure or business.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank kentc301
Betty P, General Manager at Homewood Suites by Hilton McAllen, responded to this review

It is nice to know we were able to meet your extended stay needs here at Homewood Suites McAllen and we always look forward to serving you again if you are ever in the Rio Grande Valley again.

Mission, United States
Reviewed 12 December 2016

The suites are absolutely beautiful and make you feel right at home. The hotel staff are all very friendly and do an amazing job. The front desk agent made me feel special as an HHonors member. I will definately be coming back!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Linette L
Betty P, General Manager at Homewood Suites by Hilton McAllen, responded to this review

Thank you for making Homewood Suites McAllen your hotel of preference during your most recent visit and for your kind words. Hope that whenever you are in this area we can be of service again.

Baytown, Texas
Reviewed 3 December 2016

Recommend this hotel for any type of stay. Very clean and excellent service. Staff was kind and friendly. Breakfast was great. Wi-fi was pretty fast. Parking was easy to find and a very good chosen location.

Review collected in partnership with Homewood Suites by Hilton
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Thank V3205LSraymondm
Betty P, General Manager at Homewood Suites by Hilton McAllen, responded to this review

Thank you for making Homewood Suites your home away from home. Hope we can be of service if you find yourself in McAllen again.

Humble, Texas
Reviewed 28 November 2016

Discovered large bedbugs on my third morning there. I took photos and a video and quickly notified the manager. The manager came up and inspect it for her self. She was very embarrassed and apologetic. I was offered extra Hilton honors points, compensation to launder my clothes, and a refund of my stay. I was also offered to change rooms...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank jarodc696
Betty P, General Manager at Homewood Suites by Hilton McAllen, responded to this review

The health and safety of our guests is always very important to us and I apologize for the quality of service you received during your stay at our hotel and appreciate your feedback. Please contact me directly at betty.palacios@hilton.com or call me at 956-630-0500 if there is anything else that I can do for you about this matter. Thank you

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Just five minutes from McAllen Miller International Airport and in easy reach of downtown McAllen, the Homewood Suites by Hilton McAllen, Texas hotel is your home from home. However long you're staying for, you'll like the freedom your spacious suite offers. Enjoy a complimentary full hot breakfast served daily and evening dinner and drinks, served every evening Monday to Thursday. With a private bedroom and a separate living room with fold-out sofa bed, you have the space to get down to some work or keep all the family happy. Catch the big game on one of the two flatscreen TVs or put on your favorite TV show. Use the complimentary WiFi access to check your emails and surf the web. With a fully equipped kitchen, making a meal or a snack just the way you like it is easy. Work-out in the modern fitness center or swim some laps under the warm Texan sun in the outdoor pool. Challenge family or friends to a quick game on the basketball court. If you're looking for a venue for your meeting or celebration in McAllen, this hotel is a perfect choice. Two function rooms have space for up to 60 attendees. It's all you need to make yourself at home. ... more   less 

Additional Information about Homewood Suites by Hilton McAllen

Address: 3801 Expressway 83, McAllen, TX 78503
Region: United States > Texas > McAllen
Price Range: £98 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton McAllen 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Mcallen Homewood Suites
Homewood Suites By Hilton McAllen Texas
Hotel Style:
#1 Business Hotel in McAllen
#5 Family Hotel in McAllen
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Questions & Answers

Questions? Get answers from Homewood Suites by Hilton McAllen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer to be close to the stairwell on the 2nd floor?”
 of 5 bubbles JoeL121, 15 Nov 2016 | Read review
“stay away from rooms near the washing machines!”
 of 5 bubbles MJM_62_DP, 9 Jan 2016 | Read review
“Get the bedroom suite”
 of 5 bubbles fredj860, 29 Dec 2015 | Read review
“Very clean and great customer service”
 of 5 bubbles albertopU1365WL, 4 Jul 2015 | Read review
“our room was right next to the elevator, but we did not have any problems at all. We picked a parking spot outside our window so we could keep an eye on the trailer we had brought.”
 of 5 bubbles U3861RSrobertl, 26 Mar 2015 | Read review
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