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Residence Inn McAllen

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Residence Inn McAllen
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60 Reviews from our TripAdvisor Community

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Showing 52: English reviews
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New York City, New York
Reviewed 12 November 2016 via mobile

Very nice hotel. Same parking lot to a grocery store and Olive Garden. Friendly staff about 12 minutes to the airport. Same to convention center. Good breakfast and friendly staff. Hotel had a recent remodel so all very newly updated.

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Helpful?
Thank Lou C
Monica L, General Manager at Residence Inn McAllen, responded to this review

Dear Guest, Thank you for staying at the Residence Inn by Marriott McAllen. We love to hear feedback from our guests and we are exited to know you enjoyed your stay in our fully renovated hotel. We hope your travels bring you back to McAllen. Have a wonderful day!

Conroe
Reviewed 30 October 2016 via mobile

Stayed 4 nights while birding in the valley. Having free breakfasts and a kitchenette helped to keep the costs down and helped us eat healthier. Bed was comfortable, room was spacious, couch was good and the separated sink from toilet and shower perfect. Reason for the 4 star was due solely from the cleaning crew. At other Residence Inns the...

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Thank Maryann D
Monica L, General Manager at Residence Inn McAllen, responded to this review

Dear Guest, Thank you for taking the time to provide feedback on your recent experience. We always strive to provide a great customer experience, and I'm sorry to hear we fell short for your stay. I will speak to the appropriate department to isolate the issue you mentioned to provide a 5 star experience in the future. We hope your...

Hillsboro, United States
Reviewed 28 September 2016 via mobile

Happy hour, dinner and breakfast all included. The rooms are large with a living room and kitchen. The hotel is great for long stay and allows you to unwind and make this place home. There is a full gym and outdoor pool area if you need to get a workout in, or a place to let the kids play.

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Thank Allan K
Monica L, General Manager at Residence Inn McAllen, responded to this review

Good Morning, Thank you for taking some of your time to give us feedback on your recent stay. We appreciate your good comments we always strive for excellence and when you visit McAllen on your next trip please allow us to give you a five star experience. Thank you again and have a wonderful day!

Seattle
Reviewed 23 September 2016

I spent two nights in McAllen for business and my Residence Inn was experience was very satisfying. The property is in great shape and very clean. Every person on the staff was friendly and helpful. Could not have been happier with my stay. I did notice that their hot tub is closed until further notice but the pool and workout...

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Helpful?
Thank swegs
Monica L, General Manager at Residence Inn McAllen, responded to this review

Dear Guest, Thank you for staying at the Residence Inn by Marriott McAllen. I am really glad to hear you had a great experience during your stay. My staff has been working very hard on providing excellent service and I am glad to hear their work is paying off. We have taken care of the hot tub and it is...

Reviewed 16 May 2016 via mobile

I stayed for over a week at this hotel on the 3rd floor, hotel is complete remodeled, very nice, new and clean! Friendly staff! Breakfast and happy hour was very good! Great location, very convinient is the supermarket in front of the hotel. I will definitely consider this hotel for my next trip in this area.

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Thank Juan Carlos M
Monica L, General Manager at Residence Inn McAllen, responded to this review

Good Afternoon Juan Carlos, Thank you for taking your time to give us a review, I am glad to hear you enjoyed your stay with us. We always strive to give our best customer service and product available to all our guests. And I am glad we meet your expectations. I will make sure to pass along your feedback with...

Jacksonville, North Carolina
Reviewed 24 April 2016

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Thank txkeeper21
Monica L, General Manager at Residence Inn McAllen, responded to this review

Reviewed 15 March 2016 via mobile

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Thank Miranda S
Hudson, Wisconsin
Reviewed 26 February 2016

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Thank Lynda M
Monica L, General Manager at Residence Inn McAllen, responded to this review

Hershey, Pennsylvania
Reviewed 23 February 2016 via mobile

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Thank Scott B
Monica L, General Manager at Residence Inn McAllen, responded to this review

Maine
Reviewed 2 February 2016

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Thank LvsMaui
Monica L, General Manager at Residence Inn McAllen, responded to this review

38 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn McAllen staff and other travellers.
1 question
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st louis, mo
over a year ago

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Questions? Get answers from Residence Inn McAllen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
 of 5 bubbles LvsMaui, 2 Feb 2016 | Read review
“Go to the Holiday Inn.”
 of 5 bubbles 161philips, 9 Sep 2014 | Read review
“Third floor has less noise”
 of 5 bubbles garyg726, 13 Sep 2013 | Read review
“avoid the rooms close to the elevator and the laundry. Can be noisy at time. there are limited safety deposit boxes so ask for one when you check in.”
 of 5 bubbles ADELEL9, 18 Apr 2013 | Read review
“There is some walking noise from the room above, so pick the top floor if you can.”
 of 5 bubbles RTiman, 28 Mar 2013 | Read review
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