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DoubleTree Suites by Hilton Hotel McAllen

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Traveller (59)
Room & Suite (22)
Dining (8)
Overview
  • Excellent63%
  • Very good22%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
“double tree”(29 reviews)
“cookies”(36 reviews)
“front desk”(32 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from DoubleTree Suites by Hilton Hotel McAllen
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree Suites by Hilton Hotel McAllen
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (493)
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408 results
Traveller rating
248
89
41
15
15
Traveller type
Time of year
LanguageEnglish
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248
89
41
15
15
Show reviews that mention
All reviewsdouble treecookiesfront deskindoor poolgreat hotelhappy hourbusiness tripliving roomwould stay here againcomfortable bedstaff was very friendlybusiness centernice staybreakfast buffetclean roomssinkvalley
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1 - 5 of 408 reviews
Reviewed 1 week ago

Attended a concert on Friday night. Arrived night before to just relax at the pool. Indoor pool was fabulous and clean. This hotel was a pretty central location to shopping and the arena. Starbucks In the hotel was a major plus.More

Review collected in partnership with DoubleTree by Hilton
Thank I9403SCjulies
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 1 week ago

Hi I9403SCjulies, We sincerely appreciate your comments regarding your recent stay with us! It's so rewarding to know we took good care of you while with us and that you enjoy the services the property has to offer! We look forward to serving you again...More

Hotel's Favourite
Reviewed 12 July 2017

First of all, our room provided everything we wanted - with an additional living area including a sofa. It was a comfortable size and clean. Unfortunately, I was sick during our entire 3 day stay in McAllen. I was not looking forward to staying at...More

Thank Mom23TeenBoys
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 14 July 2017

Hi Mom23TeenBoys, We appreciate you sharing your comments regarding your recent stay with us! Thank you for recognizing the caring, attentive service provided while you were under the weather. Our staff prides themselves on caring for our customers and finding ways to meet/or exceed expectations!...More

Reviewed 2 weeks ago

This was a great hotel. The rooms are really spacious and a large charging station for various phones. The sitting area had a lot of space as well. Also there are so many options bc it has a restaurant, Starbucks and bar. I took advantage...More

Review collected in partnership with DoubleTree by Hilton
Thank CasandraS806
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 2 weeks ago

Hi CasandraS806, Thank you for sharing your comments regarding your recent stay with us! We are delighted to learn you enjoyed our spacious suites and all of the on property food and beverage options! We're glad you were able to take advantage! Thank you for...More

Reviewed 4 weeks ago

Friendly staff, always greeted with a smile. Very comfortable beds. Pool is always clean. Breakfast real good. Business center conveniently located. Starbucks coffee inside. Great view of city skyline. Family friendly. Never disappointed.More

Review collected in partnership with DoubleTree by Hilton
Thank 821gilbertol
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 2 weeks ago

Hi 821gilbertol, Thank you for your comments regarding your stay with us! We're elated to hear you highly enjoyed the services the hotel has to offer and that our staff is taking good care of you and your family! We look forward to having you...More

Reviewed 15 March 2018

We had a phenomenal stay at this hotel. From the moment we checked in, we had top notch service. The staff, facilities, bar, and restaurant were all 5 star, very impressive!! The rooms were very accommodating and comfortable.

Review collected in partnership with DoubleTree by Hilton
Thank leeannmorgan72
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 4 weeks ago

Hi leeannmorgan72, How wonderful to learn you highly enjoyed your stay with us! We are delighted we could provide you and your family with great service and we look forward to having you again soon! Thank you for sharing your kind comments! Kind Regards, Crystal

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$89 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in McAllen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$89 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in McAllen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (59)
Room & Suite (22)
Dining (8)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Richard T
25 April 2017|
AnswerShow all 2 answers
Response from Crystal L | Property representative |
Hi Richard, The Presidential Suite has 2 bedroom, 2 bathrooms and each room has it's own private balcony. Those types of suite are only located on the 9th floor which offer great views of the city of McAllen. The suites... More
2
Votes
Sage_Corpse
18 June 2016|
AnswerShow all 5 answers
Response from AndreaRodriguez1 | Property representative |
I'm so sorry for the delay, no our hotel is not pet friendly. Sorry.
0
Votes
Room Tips
"High floors away from the bar."
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"get a higher floor for quietness, corner suites are huge"
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"Lower floors might be better as the elevator was not always working well."
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"We didn't stay at the hotel but the entry was pleasant and modern I've been in Embassy suites in..."
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