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DoubleTree Suites by Hilton Hotel McAllen

Doubletree.comUS$113*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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DoubleTree Suites by Hilton Hotel McAllen
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385 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel McAllen
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Showing 323: English reviews
Reviewed 20 April 2017

I booked this hotel using BestDay which I have used several times but this time it was a nightmare, when we arrived I was asked for a credit card at the check in which was kind of weird to me because the room was already paid for in BestDay. We didn't spend much time at the hotel room but at...

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Helpful?
1Thank Olga G
Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllen, responded to this review

Hi Olga G, Thank you for sharing your comments regarding your recent stay at our property. I am so sorry you had billing errors with your reservation upon arrival. We will look into what happened to ensure this does not occur again! We appreciate you advising us of the situation and we look forward to the opportunity of serving you...

Oklahoma City, Oklahoma
Reviewed 19 April 2017

The hotel stay was excellent. The staff was very helpful and they were very accommodating. Every time I go to mcallen I stay at this hotel as all my stats have been excellent. I have never encountered any issues.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank freddyc286
Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllen, responded to this review

Hello Freddy c, We appreciate you sharing your experience regarding your stay at the DoubleTree Suites McAllen! We are happy to learn you highly enjoyed the accommodations provided and that our friendly staff makes you feel welcome! We look forward to seeing you again soon! Warm Regards, Crystal

San Antonio, Texas
Reviewed 19 April 2017

Spent Saturday night at this Hotel. Arrived a little before check-in time, and my room was ready. Check-in was fast, as was checking out. Room was clean and the complimentary Wi-Fi was reliable. Would stay here again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank John78223
Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllen, responded to this review

Hello John78223, Thank you for the great review! It's always rewarding to learn when our customers highly enjoy accommodations provided! We look forward to serving you again soon! Warm Regards, Crystal

Atlanta, United States
Reviewed 15 April 2017

I always enjoy my stay at the DoubleTree in McAllen. Almost everything about the hotel is pleasant. Occasionally, it can get a little load, and chaotic on the weekend when the family role in, but still the stay is well above average.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jamestU4529LN
Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllen, responded to this review

Hello JamestU4529LN, Thank you for your positive feedback regarding your recent stay with us! It's always rewarding to hear when our guests enjoy our hotel accommodations! We look forward to seeing you again soon! Sincerest Regards, Crystal

Reviewed 14 April 2017 via mobile

I went through hell getting to McAllen, but once I got to the hotel it was amazing. Great people, very friendly, and willing to make anything right and take you anywhere you need to go. Recommend 100%

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Helpful?
Thank Michael T
Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllen, responded to this review

Hi Michael T, We are elated you highly enjoyed your accommodations with us after a long trip to McAllen! Thank you for your feedback and we look forward to providing excellent service upon your next visit to McAllen! Warm Regards, Crystal

Spring Branch, United States
Reviewed 11 April 2017

We were in town for our son's soccer tournament. The rooms were very nice and clean. The bathrooms were well kept and clean. The hotel in general was very nice. The elevators did seem to take forever. I would not recommend eating dinner in the hotel cafe, extremely bad service unless your at the bar and the food wasn't very...

Review collected in partnership with DoubleTree by Hilton
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1Thank christinat322
Reviewed 11 April 2017 via mobile

Stayed here during a work trip. Staff was extremely friendly and helpful with anything and everything I needed during the stay. Although the hotel has a open atrium concept, and there were several gatherings while I was there, it was never noisy. I would stay here again.

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Thank Steve B
Austin, Texas
Reviewed 7 April 2017

This stay was by far one of the best in a while. I was promptly greeted and and check in was breeze. The room and resturant are clean and roomy. I highly recommend this location and did so to my business associates.

Review collected in partnership with DoubleTree by Hilton
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Thank AndradaTorres
Mcallen, United States
Reviewed 7 April 2017

Room was poor draws was all broken, Bathroom fan was real loud, Rug and chairs seat dirty, Food was all the same., need to add new things and make breakfast free. Pool was closed the day I was going to use it.

Review collected in partnership with DoubleTree by Hilton
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Thank marklJ9161NY
Laredo, Texas
Reviewed 6 April 2017

I was stunned how beautiful this hotel is after my initial sight from the outside. Great customer service and very comfy bed and spacious room could not have asked for more. Worth every penny and was not expensive. Will return.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jerryg274

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax at the DoubleTree Suites by Hilton Hotel McAllen and discover more comforting facilities for your convenience. Situated less than a mile from McAllen Miller International Airport, we are centrally located in the Rio Grande Valley close to many local attractions. Unwind in a spacious two-room suite and enjoy the extra space of a separate living area with two TVs, a microwave, and WiFi internet access. Start your day with our complimentary cooked-to-order breakfast. Later, enjoy complimentary drinks and snacks at our Evening Reception. Dine in our on-site restaurant or have room service deliver dinner to your suite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel McAllen

Address: 1800 S 2nd St, McAllen, TX 78503-1289 (Formerly Embassy Suites by Hilton McAllen)
Region: United States > Texas > McAllen
Price Range: £74 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel McAllen 3.5*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Orbitz, Booking.com, Hotels.com, Expedia, Travelocity, Hotwire, Cancelon, Cheap Tickets, Priceline, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your DoubleTree Suites by Hilton Hotel McAllen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Mcallen
Mcallen Embassy Suites
DoubleTree Suites By Hilton Hotel McAllen Texas
Hotel Style:
#7 Business Hotel in McAllen
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel McAllen staff and other travellers.
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Questions? Get answers from DoubleTree Suites by Hilton Hotel McAllen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a higher floor for quietness, corner suites are huge”
Ramonesfan22, 5 Apr 2017 | Read review
“Lower floors might be better as the elevator was not always working well.”
DC2florida, 26 Feb 2017 | Read review
“We didn't stay at the hotel but the entry was pleasant and modern I've been in Embassy suites in other cities it appeared equal to them”
sandyfou97, 13 Feb 2017 | Read review
“rooms on the west side are quieter and you can use the service elevator,its faster.!!!”
kshank2017, 14 Jan 2017 | Read review
“high floor facing south was great view”
Joe90123, 7 Dec 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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