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WoodSpring Suites McKinney

Traveller (2)
Room & Suite (29)

About

Location
Cleanliness
Service
Value
WoodSpring Suites McKinney is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. - Front desk staff support available 24/7 - Free basic wi-fi and parking - 24/7 access to guest laundry and vending - Pet-friendly policies - Modified/accessible rooms available WoodSpring Suites. It's Simple. Done Better.
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Property amenities
Free parking
Free Internet
Non-smoking hotel
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Smoking rooms available
Suites
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Good to know
HOTEL CLASS
46Reviews
42Photos
0Q+A
8Room tips
Traveller rating
  • 21
  • 9
  • 3
  • 3
  • 10
Time of year
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  • English
Popular mentions
Wasn’t told at check in that room wouldn’t be cleaned or towels/sheets changed or garbage taken out. Rooms are apparently suppose to be cleaned once a week, I was there for 9 days and that never happened once. I didn’t have a dog when I came in, and during the week I had one
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Response from sjames280, Manager at WoodSpring Suites McKinney
Responded 26 Oct 2018
Thank you for your feedback. We apologize that our services were not properly communicated during the check in process. We will review your comments with our team to better service our guests. The pet fees noted were correct - $30 for the first night and then $6 nightly thereafter. I am glad you resolved some of your concerns with our on site management team. Additionally, we offer bi-weekly housekeeping, but do offer a weekly refresh for a fee. We appreciate your business and thank you for giving us a try. Thanks for staying with us.
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The worst hotel I’ve stayed at in many, many years. I just stopped in to get a few hours sleep and a shower before an event nearby tonight. The aircon unit registered 78dB, which is the equivalent of loud singing. Doors in the hallway were constantly slamming against their
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Response from sjames280, Manager at WoodSpring Suites McKinney
Responded 26 Feb 2018
Thank you for your feedback. We apologize that our location did not meet your needs. We are an extended stay property with limited amenities. Shampoo is readily available upon request. We apologize for the noise levels you encountered and will work with our team to be sure the air conditioning unit is serviced. We take pride in providing a clean, safe, and secure environment and will review the entrance condition with our onsite team. We are happy to hear that you found the cleanliness levels satisfactory. We appreciate your business. Thank you for giving us a try and we do hope that you might give us another opportunity in the near future to service you better. Thanks for staying with us.
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the worst hotel ever. there were crackheads everywhere and the rooms were horrible. had to go to walmart to get blankets just to be able to sleep. the beds were on bricks. just terrible.i would not recommend this to anyone.
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Response from sjames280, Manager at WoodSpring Suites McKinney
Responded 7 Dec 2017
Thank you for your feedback. We apologize that you were not satisfied with your stay, we will work hard to fix the issues you experienced. We are currently in the process of replacing mattresses at this location to improve our overall guest experience. Thanks for letting us know!
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The front staff young lady was very friendly but overall for a "Suite " type hotel, it's lacking. Truthfully, it's like being in a Motel 6 with a fridge and stove. Don't get me wrong, for the price and expectation, I love Motel 6 but you expect a good but average room BUT when
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Response from sjames280, Manager at WoodSpring Suites McKinney
Responded 23 Jul 2017
Thank you for your feedback. We are sorry that we did not fully meet your expectations but glad that you found the staff to be friendly and the location convenient. We are a very basic extended stay type property with limited services available. We do offer a significant value for the long term traveler, which includes full kitchen with cooktop, microwave, and full size refrigerator. Thanks for staying with Woodspring Suites - McKinney.
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Stayed for work rooms appear dated but clean, bed feels like your sleeping on a piece of plywood very uncomfortable, desk lady was nice. Area is ok just off main highway and short distance from restaurants.
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Responded 16 Apr 2017
Thank you for your business and taking the time to submit a review. We appreciate the feedback to improve our guest experience overall and remain grateful for the kind words about our Team and prominent location.
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Photo provided by managementWoodSpring Suites McKinney
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123456
"Noisy A/C on the first floor. Stay away from the exit doors....it is noisy hearing the opening and closing of doors."
"Make reservations as rooms go fast. North side third floor would be a good choice."
"bring extra savings money if you want room service and wi-fi and no oven"
"McKinney is a wonderful mix of urban and country and even though they are expanding N. Central Expressway the traffic is nothing compared to other Collin County cities and Dallas."
"The bottom floor is the best down by the laundry room."
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PRICE RANGE
US$60 - US$72 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Value Place Dallas/ Ft. Worth, Texas (McKinney)
LOCATION
United StatesTexasMcKinney
NUMBER OF ROOMS
121
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